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Oaks Port Douglas Resort

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Traveller (876)
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Panoramas (28)
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Hotel direct offer!Holiday how you like – for less! Oaks DISCOVERY Members Pre-Sale 48hrs only
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#11 of 16 resorts in Port Douglas
Location
Cleanliness
Service
Value
Set among lush tropical gardens, Oaks Resort Port Douglas offers spacious and contemporary accommodation in the heart of Tropical North Queensland - where rainforest meets the reef. Ideally nestled just moments away from the famous Four Mile Beach in this vibrant coastal town, the Resort is your gateway to exploring everything sunny Port Douglas has to offer. Need to wind down? Laze by the Resort’s lagoon-style pool featuring its own swim up bar, treat yourself to a massage at the onsite spa, or enjoy a balmy afternoon at one of our delicious onsite dining options, cocktail in hand. Feeling adventurous? Hit the road and discover one of the oldest rainforests on the planet, the Daintree Rainforest, or explore the iconic Great Barrier Reef. With something for everyone, choose to stay at Oaks Resort Port Douglas when you visit Port Douglas! Please note: The gym and lap pool areas do not form part of Oaks Port Douglas Resort. We apologise for any inconvenience caused.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Game room
Billiards
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Table tennis
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Hotel links
Special Price:Holiday how you like – for less! Oaks DISCOVERY Members Pre-Sale 48hrs only
2207Reviews41Q+A100Room tips

Reviews
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Clelia wrote a review Feb 2024
Australia21 contributions4 helpful votes
The property needs a full revamp . Room was not the cleanest old dirty carpet smell from bathroom .Balcony dirty chairs broken . Airconditioning in bed room was not working . 3 days we didn't see anyone clean the pool bird feathers insects floating on top of water . Breakfast I felt sorry for staff not enough staff to help ! Essabella was so thoughtful . Basic . Owners need to put money in and take it back to a great place for families. What yu pay at the moment you can stay in a better place .
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If you are going to stay there no more than 2 nights !!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 6 days ago
Dear Freedom63007787689, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that you left our hotel feeling disappointed. I have passed on your comments to my team and asked for an investigation on your feedback. I will ensure all issues are rectified and staff assigned to your stay have been briefed with our standards and processes that are required to be completed for our customers. We have a refurbishment underway this year starting in 2 weeks which we are very excited about. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Paul Parrant - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Misterstonehead wrote a review Dec 2022
Deal, United Kingdom234 contributions341 helpful votes
+1
Hotel's Favourite
My wife and I stayed three nights here on our once in a lifetime Australia East Coast Trip. We could not fault the staff, the spacious room, great views from the balcony. There was some work going on around the pool, however we still lazed by the pool and caught some sunshine. Thanks Oaks Resort definitely would stay here again.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes2 Reposts
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Response from Gurpreet Gulati , General Manager at Oaks Port Douglas Resort
Responded 15 Dec 2022
It is lovely to hear you and your wife enjoyed your time with us on your trip. We certainly have a lovely team, and our rooms are perfect for some relaxing time away. It is great to hear you caught up on enjoying some sunshine and when you need a little more sun and relaxation, please don't hesitate to come and visit us again in our beautiful Tropical Port Douglas Resort. Regards, Gurpreet Gulati General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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antonietta d wrote a review Feb 2024
2 contributions1 helpful vote
Property needs full renovation, same staff was good , same very rude could not be bothered even say hello , the rooms need lots of cleaning, will not recommend this place , plus prices not cheap , paid 42 dollars for 2 cocktails., not enough breakfast coffee not good , furniture needs upgrade broke my nail moving a chair.pool not clean chairs very dirty .hope this helps for people booking this place .
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Don't go by the photo's.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 6 days ago
Dear 516antoniettad, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that you left our hotel feeling disappointed. I have passed on your comments to my team and asked for an investigation on your feedback. I will ensure all issues are rectified and staff assigned to your stay have been briefed with our standards and processes that are required to be completed for our customers. We have a refurbishment underway this year starting in 2 weeks which we are very excited about. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Paul Parrant - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caroline G wrote a review Feb 2024
3 contributions
Won't be staying here again. Needs a serious update both in common areas and rooms. . Facilities need to be open to serve hotel guests not close up when we are still poolside. Pool has a very rough surface and scraped skin on steps into pool.
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Review collected in partnership with Minor Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 1 week ago
Dear Caroline G, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that you left our hotel feeling disappointed. I have passed on your comments to my team and asked for an investigation on your feedback. I will ensure all issues are rectified and staff assigned to your stay have been briefed with our standards and processes that are required to be completed for our customers. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Paul Parrant - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KewarraBeachPharmacy wrote a review Feb 2024
Kewarra Beach, Australia44 contributions8 helpful votes
Perfect for everyone. Has everything you would expect from Oaks including good sized, well serviced rooms and apartments. Can get restaurant and bar service from around the pool, so why not indulge? This is definitely suitable for families. Kids absolutely love it. Little ones and big ones.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 1 week ago
Dear KewarraBeachPharmacy, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Paul Parrant – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Oceangirl75 wrote a review Feb 2024
Airlie Beach3 contributions
+1
I have just spent the weekend at this resort and it’s been so relaxing. I live in cairns so it was nice to getaway for the night and not have to drive far. It’s a birthday getaway so nice to just relax and chill. I received a lovely box of chocolates and a bottle of wine, late checkout and a buffet breakfast. Been having over 15 years experience in tourism and hospitality, I know what it’s like to work in a resort. Everything from the service, to the staff, the room and the food and drinks have been exceptional. Thank you everyone for making my stsy enjoyable. I’ll be returning for sure ❤️😊
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 2 weeks ago
Dear Oceangirl75, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Paul Parrant – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kmacmelb2018 wrote a review Feb 2024
Melbourne, Australia8 contributions
We loved our stay at Oaks Resort. We found our stay so relaxing. From the outstanding breakfast at the start of our day, access to pool/surrounds/tours/pool side drinks/pizza during the day and a great restaurant menu/bar to finish off the day. Rooms were well appointed, clean, cool and spacious. The pool was a fantastic place to relax and unwind. Staff were attentive, very helpful and friendly.
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Review collected in partnership with Minor Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 2 weeks ago
Dear kmacmelb2018, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Paul Parrant – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DMS wrote a review Jan 2024
16 contributions2 helpful votes
My sisters and I enjoyed a weeks R & R at the Oaks resort in Port Douglas. The apartment had all the creature comforts of home. Breakfast was adequate and included in our stay. The pool was my favourite spot to chill. Staff were very accommodating when we needed to relocate due to the water being cut off (cyclone damage). Gardens are beautiful. Unfortunately the Spa at Oaks Resort (under different management) charged the full treatment fee after I needed to cancel due to relocating to Cairns after the water being cut off (cyclone damage/no showers or toilet). The Spa called to say that my credit card would be charged the full fee as not being able to shower was not a applicable reason to cancel. I was made aware that due to no water being connected to PD that all the staff will be unshowered too. At no stage would I ever visit a day spa unshowered! Extremely unhygenic! A waste of a $180 massage.
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Review collected in partnership with Minor Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 2 weeks ago
Dear Teacherlife_73, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. I have passed your comments to the Spa Manager to understand your concerns. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Paul Parrant – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MAG4860 wrote a review Jan 2024
Innisfail, Australia1 contribution
The room was in a quiet location, clean and comfortable with all amenites supplied. As it was rather hot and humid during our stay in Port Douglas the air conditioning was welcomed especially at night time for a good night's sleep.The resort is conveniently located to the town of Port Douglas and a short trip to my family in Mossman. I would love to return again if the prices are discounted again so will keep my eye out online for any future deals.
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Review collected in partnership with Minor Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 13 Jan 2024
Dear MAG4860, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Paul Parrant – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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camer0nmunr0 wrote a review Jan 2024
Brisbane, Australia1 contribution
great experience during my stay, all staff very friendly. During my stay, Douglas Shire had water supply issues. the hotel did their best to assist and accommodate me. couldn't be happier with the service
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Review collected in partnership with Minor Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Parrant, General Manager at Oaks Port Douglas Resort
Responded 8 Jan 2024
Dear camer0nmunr0, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Paul Parrant – General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$167 - AU$208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rydges sabaya resort port douglas hotel port douglas
FORMERLY KNOWN AS
QT Port Douglas
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
170
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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OAKS PORT DOUGLAS RESORT (AU$167): 2024 Prices & Reviews - Photos of Resort - Tripadvisor

Frequently Asked Questions about Oaks Port Douglas Resort
Which popular attractions are close to Oaks Port Douglas Resort?
Nearby attractions include Agincourt Reef (1.4 km), Four Mile Beach (1.3 km), and St Mary’s by The Sea chapel (3.2 km).
What are some of the property amenities at Oaks Port Douglas Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Oaks Port Douglas Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Oaks Port Douglas Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Oaks Port Douglas Resort?
Yes, free parking is available to guests.
What are some restaurants close to Oaks Port Douglas Resort?
Conveniently located restaurants include Epicurean Port Douglas, Melaleuca, and Capannina.
Are there opportunities to exercise at Oaks Port Douglas Resort?
Yes, guests have access to a pool during their stay.
Does Oaks Port Douglas Resort have airport transportation?
Yes, Oaks Port Douglas Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oaks Port Douglas Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Oaks Port Douglas Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Oaks Port Douglas Resort?
Many travellers enjoy visiting St David's Anglican Church Mossman (11.0 km).