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Oaks Lagoons

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728 Reviews from our TripAdvisor Community

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Showing 720: English reviews
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Christchurch, New Zealand
Reviewed 3 days ago NEW

While attending a conference I enjoyed staying at the Oaks Lagoon for 3 nights. The apartment style room had everything required and all of a great standard. The bed was extremely comfortable. Separate Aircon (quiet) in both the bedroom and lounge. Would definitely stay here again.

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Thank L80n
Melbourne, Australia
Reviewed 3 days ago NEW

Stayed here for a couple of nights, loved being able to access pool from my room, spa in pool was hidden and a nice surprise when we discovered it. Room was nice and clean. The staff were friendly and kind. I would definitely come back, it was fantastic.

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Helpful?
Thank lexijj
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for taking the time to review your recent stay with us, we are so glad you enjoyed our lagoons styled pools and found the button to create that spa action in some of the big communal pools. We are pleased the staff and room where so fantastic and look forward to welcoming you back next time you choose...

Reviewed 6 days ago NEW

We stayed in a swim out room at the Oak Lagoons which was perfect, plenty amenities in the room and the swim out pool was a luxury, The staff (Tash) was very friendly and gave great advice on places to go and good restaurants in the area, my only complaint is that we were only there for 3 days and...

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Helpful?
Thank Jo D
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Jo for this excellent review, Tash and the team always love to give out our local favourite places and restaurants to visit, we are absolutely spoilt with all the incredible café’s, restaurants & tours that are at our doorstep and are very pleased you loved them just as much as we do. We look forward to the next...

South Australia, Australia
Reviewed 1 week ago via mobile

Great place to stay very friendly and helpful staff. Spa on the balcony was fantastic and the swim out rooms also would be great to stay in. great shuttle bus service into restaurants which was good would definitely stay here again great value for money.

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Helpful?
Thank katiebh13
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for taking the time to review Oaks Lagoons. We are delighted to hear that you enjoyed your stay. It can be a hard decision to decide whether to book a hotel spa room or the hotel swim out room. Both are fantastic options and what a perfect excuse to come back and try the other next time. It...

Reviewed 1 week ago via mobile

Thanks to Tash (and the team) for delivering such an amazing stay. The rooms were clean and tidy along with service second to none. Nothing better than coming home to a hot spa after exploring Mossman and the Daintree. Such a great experience, highly recommended.

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Helpful?
Thank Kevin C
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for staying with us Kevin and for sharing your wonderful feedback. Also thank you for your kind words about our staff. They do love the opportunity to look after our guests & share their local knowledge of this amazing region. We look forward to seeing you next time.

Launceston, Australia
Reviewed 1 week ago

We spent three nights at the Oaks Lagoon recently and thoroughly enjoyed our stay. On the day of checkin I phoned from Palm Cove as we were wanting to checkin earlier and Murray kindly phoned us back to let us know our apartment was ready for us and it was only 10.30am!!! Murray was just so helpful and pleasant to...

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Helpful?
Thank carmie74
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Wow what a lovely review! Thank you for recognising our efforts, it is appreciated. Our dual key style rooms are very spacious offering all of the facilities you need to feel at home. The 2 bedroom apartments consist of a hotel studio and a one bedroom apartment with a small lobby in between this also means 2 bathrooms. Thank you...

Melbourne, Australia
Reviewed 2 weeks ago

This resort was amazing. We wanted a self contained unit and we got it. Had washing machine/dishwasher/dryer/aircon ( in all rooms). It was great that we had a separate room for our son but still close to our room. Love the pool being at our door step. You can use the hotel next door for dinner or breakfast if you...

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Helpful?
Thank joannecY7136LB
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for your fantastic feedback! As you mentioned our 1, 2 and 3 bedroom apartments are fully self-contained with kitchen and laundry facilities giving that home away from home feeling. These options are perfect for a family get away as spending a few nights in can result in huge savings. Thank you for taking the time to recognise our...

Reviewed 2 weeks ago via mobile

My wife and I stayed here very recently and found the oaks lagoons to be excellent. Upon arrival the friendly receptionist Tash gave us details of the local amenities and gave recommendations for places to eat. Here recommendation of "Choo choos" was much appreciated. The room we stayed in was well appointed and clean. These are unserviced apartments which means...

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1Thank Philip S
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Philip for such a wonderful review. We love that you enjoyed your stay & the resort met all your needs. Tash is always very friendly and loves being able to help guests as much as she can. When it comes to great spots to eat, we are very blessed in Port Douglas to have so many, especially close...

Shepparton, Australia
Reviewed 4 weeks ago

Swim out room lovely, large spacious room. Air conditioning very good. We changed rooms on arrival, originally booked a hotel room, we wanted a self contained room to change was no trouble, Tash was extremely helpful in getting us into a different room. Improvements could be ... internet was limited to 30 mins a day... or one access of it...

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Thank LolaVola
LagoonsHM, Manager at Oaks Lagoons, responded to this review

We are really pleased to hear you enjoyed your stay with us. Our staff are always happy to try & accommodate guests requests, so it’s no surprise that your room move was any easy process. Sorry to hear the bins were smelly. These are normally rotated every day. We are trying to improve the internet access this year and do...

Colac, Australia
Reviewed 22 February 2017

Really nice place to stay we had the private pool villa and it was lovely. A little bit out of town but we had a bus company called excellence and they took us into town and back as many times as we wanted all day for the seven days we were there it cost $40 dollars each which was good...

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Helpful?
Thank Jody M
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Jody, we are very pleased you enjoyed our plunge pool apartment during your stay. Having access to your own pool and is now with the added bonus of a patio spa really gives you the best of both worlds. Thank you for providing the additional information on shuttle options. Port Douglas is blessed with many wonderful café’s and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 3 minutes stroll to Four Mile Beach, the new Oaks Lagoons Port Douglas is a relaxed getaway which aims to please with its friendly service, relaxed ambiance and unique ‘lagoon’ lifestyle. There are six lagoon-style pools, from which guests can swim to their apartment balconies, as well as barbeque facilities within a lush landscaped setting to make the most of the tropical breezes. At the Oaks Lagoons, accommodation styles vary, from hotel rooms with large corner spas, to 1 and 2 bedroom apartments complete with gourmet kitchen and laundry facilities. There are also rooms with the ‘swim out’ option or apartments with their own private plunge pool and spa. All rooms offer air conditioning, king beds, broadband connectivity and balcony. ... more   less 

Additional Information about Oaks Lagoons

Address: 2 Langley Rd, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: $110 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Lagoons 4.5*
Number of rooms: 127
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Also Known As:
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas
Hotel Style:
#12 Luxury Hotel in Port Douglas
#23 Family Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Lagoons staff and other travellers.
8 questions
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Questions? Get answers from Oaks Lagoons staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up rooms are great for families”
 of 5 bubbles L80n, 26 Mar 2017 | Read review
“Highly recommend rooms with pool access”
 of 5 bubbles lexijj, 26 Mar 2017 | Read review
“Rooms closer to reception were better”
 of 5 bubbles joannecY7136LB, 13 Mar 2017 | Read review
“All rooms are good I think the swim out pool rooms would be nice and ours was fantastic with a private pool”
 of 5 bubbles jodym140, 21 Feb 2017 | Read review
“Air- conditioned and very comfortable”
 of 5 bubbles robertcharlesi, 15 Feb 2017 | Read review
5 of 5