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Pullman Port Douglas Sea Temple Resort & Spa

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Mitre Street, Port Douglas, Queensland 4877 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
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USD 291
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Free cancellation until 06/06/22
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USD 291
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Free cancellation until 05/06/22
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USD 288
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (1295)
Room & Suite (462)
Pool & Beach (294)
What is Travellers’ Choice?
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Port Douglas Sea Temple Resort & Spa
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 42 hotels in Port Douglas
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Poolside bar
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Kitchenette
Microwave
Flatscreen TV
Private balcony
Room service
Safe
Iron
Minibar
Refrigerator
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
2188Reviews48Q+A100Room tips
Traveller rating
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Popular mentions
Sandra S wrote a review 10 Jan
Perth, Australia673 contributions202 helpful votes
We booked weeks in advance for the area that was to be set up in front of the pool area. On arrival we needed to present our Covid Vaccination before being admitted and then given a complimentary champagne and shown to our table which was outdoors. I was delighted to see we had a table for two, and there were also several set up for one person only. The waiters were brilliant and ensured we could have a top up when ever required and there was a choice of wine, beer, soft drinks, juices, champagne, along with non alcoholic drinks as well. The tables were beautifully decorated with high quality bon bons, and after lunch there was a visit from Santa with gifts for the children. The Buffet was varied, and there was an emphasis on seafood, and I thought Turkey, or Pork could have been presented rather than a chicken type dish along with roast beef. I did like the Ham and of course one could return to the Buffet as often as one needed, but at a time when social distancing should have been practised I thought the display of food could have been done over a longer area. Cheese, nut and cracker bar was good, but I felt the dessert bar left a bit to be desired and there did not seem to be a lot to choose from, and sticky date pudding was not my idea of a Christmas dessert though the ice cream/sorbet bar was appreciated. All up it was one of the most enjoyable Christmas Days we have experienced and we were most grateful to the staff involved who made themselves available to ensure a function like this could be offered. There was a very talented vocalist and this too was much appreciated. The Luncheon included a 3 hr drink package and though I am not a drinker of alcohol we both thought it was good value considering the amount of staff etc. involved in putting this all together! We had sufficient by 2pm and called it a day and due to the food costs etc, it was definitely worth it!
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Date of stay: December 2021
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ShutTheFrontDoor wrote a review 2 Jan
Mitcham, Australia116 contributions68 helpful votes
We decided to do something special for Christmas Day so booked in for Christmas dinner at the Pullman hotel restaurant which was $175 for a buffet and wine. The hotel is just beautiful and even though we had emailed the restaurant asking for an outdoor table they had us seated inside. However once I mentioned it to staff they did very kindly move us outside as requested. Staff were lovely but the down side was lack of variety in the buffet. Although lots of food, almost all of it had some form of seafood in it so you had to really like seafood in order to enjoy. So myself and my daughters who don’t eat a lot of seafood and with one daughter allergic to seafood made for a very light dinner and very expensive meal. Usually a buffet would offer lots of variety so was a hit disappointed at spending so much money for something we did not enjoy. Still the staff and hotel were lovely.
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
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Sue M wrote a review Dec 2021
6 contributions2 helpful votes
Appreciating its Xmas and lots of families/ kids about we were under no illusion that it would be noisy at times. We requested a quiet room to accommodate that. But Wow, arrived to find our room was directly behind the pool bar area, and the shallow end of the pool. The noise was incredibly bad. Screaming kids from 0700-2200 at night? Rowdy drunks at bar. Not a great start. Bad headache as can’t escape noise. Food: We had pre booked dinner at the restaurant. Arrived to find we were ignored for some time and had to approach unoccupied wait staff saying we had a booking. The table we were shown to was not in the restaurant but out in the main foyer thoroughfare between checkin and the pool. We asked to be reseated in the restaurant as guests were walking past the table enroute to other areas. As we did, a couple unknown to us stopped us on our way saying they stopped coming here to stay because of poor service and kids behaving badly everywhere. Was a bit shocked as we did not know these people but she was right. Hungry we waited for unoccupied wait staff to acknowledge we’d like to order. When they did, menus were dramatically juggled and dropped and the waiter seemed confused saying contradicting things. It took ages for our water to come and on ordering our meals the wait staff did not warn of items no longer available (at 7.30pm), nor missing items from dishes that were only part of what was advertised. So only discovered they had run out of the accompaniment supposed to be part of the meal when ordering it. So duck with chorizo and potato was just duck and potato. Meal arrived. It really was just a duck leg and a potato cut in half. Returned to our room hungry. Still very noisy poolside with kids yelling and screaming which did not stop until well after the 10pm pool closing time. Woken at midnight with occupants next door yelling and slamming doors, which went on far too long, then another person being ill in the pool area (yuck yuck yuck) meant sleep was not possible. Being Xmas day in the morning expecting it to be extremely noisy with kids yelling excitedly in the pool. Given our quiet as possible room request was ignored, not sure how restful our remaining 2 days off will be as the kids are in the pool 0700-2200. We would have left soon after arriving and experiencing the noise, the bad room, the awful food but they had already taken the full cost of our stay out of our account in addition to hundreds more (not told of this). Maybe they’ve had a lot of complaints and people have decided to leave so taking extra funds other than the room cost just because they can, is a way to preempt what people won’t pay for. Dodgy to say the least. For a supposedly 5 star place, the Pullman really needs to decide who it’s catering for, families or all guests. Just because there are kids around does not mean couples or others should have a bad time here especially at the prices charged. If it’s a family resort say so, but you can’t offer a 5 star service to non family guests if all they experience is uncontrolled noise, bad behaviour and a lousy restaurant. We’ve travelled extensively both in Aus and worldwide and this place is right up there as our worst. They could learn something from the French. At their 5 star places kids are exhuberant and welcomed during daylight hours, but come 8pm that’s adults time for some peace and quiet. It’s an idea that should be contemplated in hotels wanting to offer a 5 star service so it’s catering to all, not just rowdy families. Dreading the next 2 days not an ideal way to spend our only very brief and very expensive time off. Just don’t come here at any public holiday time until they start to recognise non family groups importance, or become a kid friendly holiday camp and just don’t advertise as 5 star because it’s not.
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Date of stay: December 2021Trip type: Travelled as a couple
2 Helpful votes
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Deb F wrote a review Dec 2021
Daintree, Australia136 contributions34 helpful votes
My husband and I will never return to this establishment. As a consequence of Accor's new policies we will be cancelling our Accor membership. I have been an Accor member for many years and am disgusted about our recent treatment.
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Date of stay: December 2021
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Vicki A wrote a review Dec 2021
Mount Hotham, Australia228 contributions71 helpful votes
Booked here through The Boutique Collective & got a 3 bed apartment for a stay of 5 women. It was divine. Our zooms were tucked away in a corner, so it was lovely & private. Beautiful with huge bathrooms, spa baths & full kitchen. Large outdoor balcony where you looked over the pool. Underground parking was very easy to get in & out. Has 3 swimming pools and poolside bar. We ate in the restaurant for dinner & a breakfast and all did a day in Vie spa which is in the hotel. Awesome stay.
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Date of stay: November 2021
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Room Tip: Room 334 is quiet with pool view
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PRICE RANGE
USD 136 - USD 295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sea temple resort & spa port douglas hotel port douglas, sea temple resort and spa port douglas, sea temple port douglas, sea temple resort port douglas
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
194
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Frequently Asked Questions about Pullman Port Douglas Sea Temple Resort & Spa
Which popular attractions are close to Pullman Port Douglas Sea Temple Resort & Spa?
Nearby attractions include Jimmy Rum's (4.8 km), Flames of the Forest (5.0 km), and Agincourt Reef (0.9 km).
What are some of the property amenities at Pullman Port Douglas Sea Temple Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Port Douglas Sea Temple Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Pullman Port Douglas Sea Temple Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Port Douglas Sea Temple Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Port Douglas Sea Temple Resort & Spa?
Conveniently located restaurants include Capannina, Melaleuca, and Sparrow Coffee.
Are there opportunities to exercise at Pullman Port Douglas Sea Temple Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Port Douglas Sea Temple Resort & Spa have an airport shuttle?
Yes, Pullman Port Douglas Sea Temple Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Port Douglas Sea Temple Resort & Spa have airport transportation?
Yes, Pullman Port Douglas Sea Temple Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Port Douglas Sea Temple Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Port Douglas Sea Temple Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.