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Reef Resort Port Douglas by Rydges

121 Port Douglas Road, Port Douglas, Queensland 4877, Australia (Formerly Rendezvous Reef Resort Port Douglas)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Wildlife Habitat Port Douglas
    1.5 km
  • 4 star hotel
  • Free Wifi
Reviewed 3 days ago
Very Nice
A great location, a nice setting, with very nice, practical... more
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619 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Darwin, Australia
Reviewed 3 days ago NEWvia mobile

A great location, a nice setting, with very nice, practical accomodation with room to move. Close to the Main Street of Port Douglas by car, and very close to the Golf Course. Service was faultless, I will be back.

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Helpful?
Thank Tony W
Nhulunbuy, Australia
Reviewed 4 days ago NEW

From the moment I went to check in I was disappointed in this place. You check in at the bar - bar staff busy and have to wait for someone to realise you are there (went to reception a couple of times during our stay and there was never staff there - they were in an office off to the...

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Helpful?
Thank Annette C
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Annette C, Many Thanks for your review and comments. We appreciate waiting for attention at reception is not acceptable and we are changing our layout so this is no longer an issue. We do provide a mixture of fresh and preserved fruit on breakfast. This is available every morning. Our restaurant is undergoing a refurb in Feb/Mar and this...

Perth, Australia
Reviewed 6 days ago NEW

Booked the Reef Resort as a holiday with the family. the resort is well layed out and good value for money, but its looking a bit tired and in need of an update. Staff are great, real asset. For those that have no choice but to work a few hours over the holiday you wont be able to here. there...

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Helpful?
Thank Justin V
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Justin V, Thanks you for your review! We have taken your points regarding comms on board and are working with our stake holders to come up with improvements in this area. Its disappointing you still had to work over the holidays - but we do understand this is an area we must improve upon and are looking at option...

Melbourne, Australia
Reviewed 1 week ago via mobile

We chose this resort because of the look of the pools and they didn't disappoint. Lots of fun and little places for discovery including 2 spa caves. The apartment itself was a bit tired. Some new furniture but couch was grubby and paintwork could do with freshening up. The linen had stains and even the toilet seat had dried urine...

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Helpful?
Thank lyndall1969
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Lyndall1969, Thank you for your review. Our apartments will be undergoing some refreshments in 2017, and our pool and garden areas are already part of an upgrade schedule. Its disappointing to know the housekeeping was not up to standard, I will reiterate these points to our teams. We have a very cheery breakfast team! Thank you for your comments,...

Reviewed 2 weeks ago via mobile

We stayed in a pleasant 2 bdr double storey townhouse style palm villa near the entry way to the resort. Airconditioning and fans in both bdrms so very pleasant. It only had a standard basic 1 bathroom upstairs with shower, toilet, one small sink. It would have been nice if toilet was not in the bathroom however that's the design....

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Helpful?
Thank Ewa S
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Ewa S, Many thanks for such a comprehensive review! We appreciatre all of the feedback you have given us and know that we are working already on some of the area you found less than perfect. We are working with Body Corporate to investigate other WiFi options and we hope that this will be up and running in the...

Lakes Entrance, Australia
Reviewed 2 weeks ago via mobile

Excellent property and facilities. Great location, approximately 4 km from town centre, with shuttle buses running every 10mins. Appartment was dated but very clean. Staff were very friendly and helpful. Our stay there was a wonderful experience.

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Helpful?
Thank Sue R
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Thank you Sue R! What a great review! Its wonderful to know you enjoyed your visit and thank you for leaving such positive comments for our team! We hope to see you back again soon! Warmest Regards The Team @ Reef Resort.

Melbourne, Australia
Reviewed 2 weeks ago

We (husband, wife, 5 YO) stayed at this place in early January 2017. The place looks different to what most of pictures are, it is outdated and in need of an upgrade, although reasonably spacious for a 2 story, 2 bedroom villa. The cafe/bar is basic, small and close at 9PM. It has very few menu options. We had breakfast...

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Helpful?
Thank 1346kzar
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi 12346Kzar Thank you for your review. We do close the restaurant at 9pm, but this is fairly standard for Port Douglas and certainly family friendly resorts. To upgrade to a full buffet breakfast is currently $7.50 per person - we think great value! Travelling during school holidays can mean fully booked resorts - we do have 4 pools and...

Adelaide, Australia
Reviewed 2 weeks ago via mobile

Facilities are really good. Definitely family friendly. The main pool offers lots for kids to do in a very safe environment whilst having a number of little coves if you want to sit and relax. We stayed in a 3 bedroom apartment. Neat, clean and very nice. Food is pretty good too if you don't feel like heading into town...

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Helpful?
1Thank SoozCen
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Sooxcen, Thank you so much for providing your comments on your recent stay with us. I have passed your feedback regarding the cleanliness and great food onto both our housekeeping departments and our chefs - its always lovely to get such positive comments during very busy period! We hope you and your family will come back soon! Thanks form...

Bathurst, Australia
Reviewed 2 weeks ago via mobile

My family Recently visited and it was great , great value for money and would definitely go back! Great pools . Rooms were spacious and family friendly and our room was very modern. Great set out of the place . Very relaxing. Kids play area , BBQ area. Multiple pools ! Loved it :) Only down side was they need...

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Helpful?
Thank tg851122
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi TG851122 Thank you! We agree - our pools are the best in town :) We are one of the only resort with a children's playground and 4 pool to choose from. Thank you for your feedback on our beds - we will be upgrading beds as part of our transition to a Rydges property and hopefully we can welcome...

London
Reviewed 3 weeks ago via mobile

We stayed at the Reef Resort during new year eve. The place is dated and very much in need of renovation-whilst the villa was ok (but nothing special), the back garden was untidy and I suspect never cleaned. The villa next to our was a complete mess and the garden was full of beer cans, palm leaves and cigarettes. The...

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Helpful?
Thank Vaniades
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Vaniades, Thank you for your review and comments. As you can imagine New Years Eve is a fully booked period for most properties and we were certainly at capacity. Even though we have 4 pools to choose from, they are busy with family enjoying the holidays and our team work tirelessly to look after over 400 guests! We encourage...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Reef Resort Port Douglas by Rydges offers two storey 1, 2 and 3 bedroom villas each with a kitchen, laundry, separate lounge and dining areas, TV/DVD player and balcony or patio in over 110 square metres of living. Set on 15 acres of lush tropical gardens offering plenty of room to spread out and enjoy the facilities which include 2 large lagoon-style pools, 1 leisure pool, a children's pool, children's playground, gymnasium, 25m lap pool, tennis courts and a family BBQ area. ... more   less 

Additional Information about Reef Resort Port Douglas by Rydges

Address: 121 Port Douglas Road, Port Douglas, Queensland 4877, Australia (Formerly Rendezvous Reef Resort Port Douglas)
Region: Australia > Queensland > Port Douglas
Price Range: $120 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Resort Port Douglas by Rydges 4*
Number of rooms: 98
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Also Known As:
Rendezvous Reef Resort Port Douglas Hotel Port Douglas
Rendezvous Reef Port Douglas
Rendezvous Reef Hotel Port Douglas
Reef Resort Port Douglas By Rydges
Hotel Style:
#14 Top resorts Hotel in Port Douglas
#24 Luxury Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Reef Resort Port Douglas by Rydges staff and other travellers.
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Questions? Get answers from Reef Resort Port Douglas by Rydges staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need internet research your room and BYO options”
 of 5 bubbles 551justinv, 18 Jan 2017 | Read review
“ask for room away from the main pool if you want quietness an dpeace”
 of 5 bubbles 1346kzar, 8 Jan 2017 | Read review
“Staff honoured my request for central unit and 106 was excellent!”
 of 5 bubbles klbarnar, 28 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles annabellelenehan, 7 Dec 2016 | Read review
“Request near the pools!”
 of 5 bubbles Zalgariath, 19 Nov 2016 | Read review
5 of 5