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Reef Club Resort

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62-64 Davidson St, Port Douglas, Queensland 4877 Australia
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About

#36 of 42 hotels in Port Douglas
Location
Cleanliness
Service
Value
Providing the perfect base to explore the nearby Great Barrier Reef and Daintree Rainforest, Reef Club Resort offers quality 4 Star accommodation in an excellent location. Reef Club is just a minute's walk from the world famous 4 Mile Beach and a 10 min stroll from the vibrant Cafes, Bars and Restaurants of Macrossan St. The self-contained apartments have a rustic Mediterranean feel with terracotta floors, timber louvers and earthy tones reflecting the tropical style of North Queensland. Offering one and two bedroom apartments, Reef Club is the perfect getaway for couples and families. After a day taking in the sights and sounds of the many Port Douglas attractions and tours, Reef Club provides a private ambience and cool retreat in the tropics. Surrounded by tropical foliage and shady palms the swimming pool and outdoor spa is the perfect place to bask in the tropical sun or have a barbeque where you can enjoy fresh local seafood.
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Property amenities
Free parking
Car park
Free internet
Pool
Complimentary instant cofffee
BBQ facilities
Non-smoking hotel
Self-serve laundry
Wifi
Hot bath
Outdoor pool
Heated pool
Vending machine
Outdoor furniture
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Room features
Air conditioning
Private balcony
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
292Reviews3Q+A71Room tips
Traveller rating
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Popular mentions
BenjiJM wrote a review July 2021
Melbourne, Australia37 contributions9 helpful votes
We booked this accommodation as part of our first family holiday in nearly 2 years and were disappointed from the moment we walked in. Although this is called a resort, it turns out our accommodation was self-service, meaning we didn't get daily cleaning, had no pool towels, had to clean our dishes when we left and take the rubbish out ourselves. These may have been ok if we had known in advance, but the cleanliness of the place was what made it so terrible. Some examples: - The place smelled damp, bordering on mouldy, all the time. - The dishes were dirty when we arrived, even the bottle opener! - The pool had a line of grim around the edge, above the water line. - While watching TV one night, I had a cockroach crawl over me. - I opened the window shutters in the children's bedroom (no glass), and the outside was covered in spiderwebs, so we couldn't leave them open to get fresh air.
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Date of stay: July 2021
Location
Cleanliness
1 Helpful vote
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Response from Lea Sanz, General Manager at Reef Club Resort
Responded 18 July 2021
Thank you for your review. Yes our apartments are self catering and this is stated on all forums and our website very clearly. Most places in Port Douglas are. You need to read what you are booking. No you don't get daily cleaning etc for this reason but you do get a service for a stay of 6 nights or more which is standard practice. It is also standard to ask people to remove their rubbish and clean up before they leave. If you want full servicing etc.you need to find a place that does that and pay a much higher rate. This is the tropics and there is a humid smell that if you don't live here often notice.....I did when I first moved here. There are also bugs......are rooms are sprayed for pests on a regular basis but sometimes you will find one..... again a normal part of visiting the tropics. If you had told us that the dishes were dirty we would have sent the cleaners back to rectify. We don't know unless you tell us. As for spiderwebs on the outside......again we could have fixed it but you didn't tell us and not something that the cleaners would have noticed from the inside of the room. Our pool is one of our main attractions and is always clean. Next time you stay some where read what you are actually booking and maybe pay top dollar to get all the services you want.
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Becky wrote a review Apr 2021
2 contributions1 helpful vote
So nice to be able to get back to our happy place after such a long time. Our regular visit back to Port Douglas finally on. Love the Reef Club. Lovely pool and gardens and the 1 bedroom apartment is perfect for a couple with a huge balcony and all your needs. Clean and comfortable. Great staff too. We will be back.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Lisa Z wrote a review Apr 2021
6 contributions1 helpful vote
+1
Walked in and walked back out again. Absolutely filthy, sugar packets that had been eaten by roaches and cockroach poo everywhere. Spiders, dust and small fruit flies to boot! The urine smell the couch was letting off was the icing on the cake. Handed the keys in and the manager simply grunted no offer of help or reconciliation. Considering we are going through lockdowns during COVID-19 me and my family where truly disgusted.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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deb mitchell wrote a review Mar 2021
Forest Hill, Australia3 contributions
Stayed at the Reef Club Resort for a one week holiday and had a fabulous time. The Management and Staff were friendly and helpful and knew all the best places to visit. Our room had everything you could possibly need, and only minutes away from the beach and shopping strip. It was a delight to relax by the beautiful pool. Will definitely be back.
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: We stayed in apartment 45, 2 bedroom with sofa bed in tower 2 on second level, with views to the...
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Response from Lea Sanz, General Manager at Reef Club Resort
Responded 1 Apr 2021
Thank you so much for the wonderful review.
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AnitaM89 wrote a review Mar 2021
Newcastle, Australia67 contributions15 helpful votes
Rough around the edges, but ultimately did the job. The room and pool was clean, parking on site was adequate (and plenty of room out the back if needed). A few issues including hair dryer, hot water, one air con and toilet sistern needing attention, but these things did not affect our stay and the lady at reception was very receptive to our feedback to have them fixed - she was helpful and friendly. Like many hotels in Port Douglas it is located on the main road in, about a 15 minute easy walk into town or the Marina. While not five star, it was an enjoyable stay and we enjoyed the style of the Spanish-ish tiles and louvers.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Lea Sanz, General Manager at Reef Club Resort
Responded 1 Apr 2021
Thank you for the lovely review.
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PRICE RANGE
USD 72 - USD 168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reef club hotel port douglas
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
60
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Frequently Asked Questions about Reef Club Resort
Which popular attractions are close to Reef Club Resort?
Nearby attractions include Jimmy Rum's (0.8 km), Four Mile Beach (0.8 km), and Flagstaff Hill Lookout (1.0 km).
What are some of the property amenities at Reef Club Resort?
Some of the more popular amenities offered include a pool, free parking, and a hot tub.
Which room amenities are available at Reef Club Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Reef Club Resort?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Reef Club Resort?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Reef Club Resort?
Conveniently located restaurants include Capannina, Melaleuca, and Sparrow Coffee.
Are there opportunities to exercise at Reef Club Resort?
Yes, guests have access to a pool during their stay.
Is Reef Club Resort located near the city centre?
Yes, it is 0.9 km away from the centre of Port Douglas.
Which languages are spoken by the staff at Reef Club Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Reef Club Resort?
Many travellers enjoy visiting St David's Anglican Church Mossman (10.4 km).