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Mantra Heritage Port Douglas

16 Warner St, Port Douglas, Queensland 4877 Australia
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Traveller (188)
Room & Suite (105)
Pool & Beach (33)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#23 of 37 hotels in Port Douglas
Location
Cleanliness
Service
Value
Discover casual elegance in the iconic Tropical North Queensland town of Port Douglas. Your Port Douglas accommodation has open spaces, sparkling water and lush gardens edging private terraces and plunge pools. Peppers Beach Club is one of the finest Port Douglas resorts. Snorkel the Great Barrier Reef, 4WD Cape Tribulation and stroll along Four Mile Beach during an amazing sunset. Your accommodation in Port Douglas isn’t far from the evening’s entertainment at Macrossan Street. Peppers Beach Club is in the modern Australian tropical village of Port Douglas, one of the last stop-off points before the Daintree. If you crave a pure tropical resort experience, this Port Douglas accommodation is first class. And it’s just an hour from the international Cairns Airport along one of the great scenic coastal drives. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Free parking
Wifi
Pool
Complimentary Instant Coffee
Babysitting
Airport transportation
Spa
BBQ facilities
Car park
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Complimentary tea
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Express check-in / check-out
Clothes dryer
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
771Reviews6Q+A100Room tips

Reviews
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Ange0015 wrote a review Jan 2024
Brisbane, Australia28 contributions21 helpful votes
Excellent stay. Only weird part was that we checked out, then used the pool. When we walked back into reception, the bloke (assuming he was the manager) asked if we were staying at the property. But the girl that was there with him had just checked my partner out a couple hours prior. They didn’t seem busy at all. Just made us feel uncomfortable to say yeah, we were paid guests. Was an awkward end to what otherwise was an awesome stay. The room we got was absolutely wonderful. And our one-nighter (checking in Sat 27th Jan, checking out Sun 28th Jan) was very relaxing and just what we needed. The girl that checked us in was absolutely lovely.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Undercover parking clearance is 1.9m
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 3 weeks ago
Dear Ange, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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barkem wrote a review Jan 2024
Lake Cathie, Australia1082 contributions138 helpful votes
Great location but bit of a lottery with room allocation. We had aircon problems which we eventually had recified and felt that furnishings, kitchen etc were okay but not so brilliant. Think the bathroom might have been upgraded but found the entire place a bit rambling. Big plus were the staff who were always friendly and helpful plus the location is really convenient. Not sure if units might be individually owned so guess its a lottery on room allocation. For location, hard to beat but hope for an upgraded room.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 3 weeks ago
Dear Barkem, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tara F wrote a review Dec 2023
2 contributions
Very dated, whole place needs a makeover. Uncomfortable furniture and dirty, carpets need either a good clean or replacing, also found the shower was slippery. No bathroom vanity drawers or cupboards and only one hook for hanging items in bathroom. Not a place to stay if you have knee problems as the only way in and out were by stairs.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 3 weeks ago
Dear Tara, We very much appreciate your comments regarding your stay at the Mantra Heritage. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Mantra Heritage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shane T wrote a review Nov 2023
2 contributions
Best location being central to the Main Street and next door to the coles. Hotel had everything we needed. Swim up duel key room was a great option for our family traveling with kids. Definitely will be back again
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 11 Nov 2023
Dear Tshanet, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tegan K wrote a review Nov 2023
Kingaroy, Australia6 contributions2 helpful votes
Tiny room with no furniture except a lumpy queen bed. No bath. Right next to kids screaming in the swimming pool and no soundproofing. Still make you pay for wifi and even when you do it’s not enough to stream 1 TV show. Stay at a motel instead, don’t bother with this garbage place.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 11 Nov 2023
Dear Tegan Kwon, Thank you for taking the time to tell us about your experience at the Mantra Heritage Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Heritage Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janice D wrote a review Oct 2023
Cleveland, Australia206 contributions67 helpful votes
Great location in Port Douglas - we were here for a wedding and could walk everywhere, leaving the car in the car park. Spacious room, very well appointed, comfortable bed, all kitchen facilities and full sized fridge. The pool is very good, the BBQ area is excellent, you just need to be quick if you want to secure a spot. A great place to catch up with family if you are all staying in the hotel. Easy walk to all shops and restaurants. If I was booking again, I would ask Not to have a spa on my balcony.... takes up too much space, not much room to sit outside.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask for a room without the spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 26 Oct 2023
Dear JaniceD706, Thank you for your feedback from your recent stay at mantra Heritage in Port Douglas. it is pleasing to read that you enjoyed your stay and that the 1 bedroom suite met all your needs. The resort is certainly well located and the pool, as you have stated, is great for families to catch up and enjoy. We hope we can welcome you back to Port and to Mantra Heritage in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jim W wrote a review Oct 2023
Harrington, Australia3 contributions
Excellent resort..the manager Brad went out of his way to assist us in making our stay as comfortable as possible ..the location is ideal for anything you would need or want in Port Douglas..definitely would come again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Great location generally quiet especially through the day
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 16 Oct 2023
Dear Jim, We very much appreciate your comments regarding your stay at the Mantra Heritage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Northern Wonderer wrote a review Oct 2023
Greater Melbourne, Australia16 contributions2 helpful votes
We booked an interconnecting room, I stayed in a traditional hotel room, which connected to the much larger apartment room which was brilliant. This room had a much bigger pool deck and a comfortable under cover day bed and outdoor table area. (The pool deck for my room was tiny, enough space for only one deck chair.) The swim up pool rooms were brilliant, but lack of ladder to get in and out of the pool was harder with mobility issues. The hotel has so many stairs!! People with mobility issues will struggle. There are lifts to assist but there are no avoiding them. As someone recovering from a knee injury I struggled. We picked the accommodation based on location, which was perfect. It is in the middle of town, next to Coles which is very convenient.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 10 Oct 2023
Dear 321christinef, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. Location is perfect, and utilizing the space with a dual key is a great option. Thank you for the feedback in relation to pool ladders being required, this is a topic we will raise with our owners. We hope to welcome you back to tropical Port Dort Douglas and Mantra soon. Regards, Mantra Heritage Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Glenys601 wrote a review Sept 2023
Mareeba, Australia15 contributions4 helpful votes
Loved the large one bedroom apartment with private garden terrace and direct access to the resort pool. Shops, restaurants and cafes on the doorstep, but apartment is very quiet with Beach within an easy 800m walk. Excellent customer service by friendly staff.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 10 Oct 2023
Dear Glenys601, It is pleasing to read about your great stay at Mantra Heritage in Port Douglas. The private garden terrace to the swim out deck is becoming a popular apartment. We hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Regards, Mantra Heritage Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nuz530 wrote a review Aug 2023
Sydney, Australia9 contributions8 helpful votes
The hotel and room was very tired and dated. Bathroom vent was very dirty and needs a clean. The doors do not have physical/dead locks so it's hard to tell if your door is properly locked. Lift was out of order the entire time I stayed and had to lug my bags up three flights of stairs. Reception is only available until 6pm so when I arrived at 9pm I had to stand outside on hold waiting for the after hours service on the phone to answer my call and let me in. The only good feature of this hotel is the central location in town.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brad Case, General Manager at Mantra Heritage Port Douglas
Responded 10 Oct 2023
Dear nuz530, Thank you for taking the time to tell us about your experience at Mantra Heritage Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 07-4084 2300 if you wish to discuss this matter in further details.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$180 - AU$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra heritage port douglas hotel port douglas, mantra heritage hotel port douglas, port douglas mantra heritage
FORMERLY KNOWN AS
Outrigger Heritage
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
105
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MANTRA HERITAGE PORT DOUGLAS (AU$180): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Mantra Heritage Port Douglas
Which popular attractions are close to Mantra Heritage Port Douglas?
Nearby attractions include St Mary’s by The Sea chapel (0.3 km), Sunday Market Port Douglas (0.3 km), and Jimmy Rum's (0.4 km).
What are some of the property amenities at Mantra Heritage Port Douglas?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Which room amenities are available at Mantra Heritage Port Douglas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Mantra Heritage Port Douglas?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Mantra Heritage Port Douglas?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mantra Heritage Port Douglas?
Conveniently located restaurants include Epicurean Port Douglas, Melaleuca, and Capannina.
Are there opportunities to exercise at Mantra Heritage Port Douglas?
Yes, guests have access to a pool during their stay.
Does Mantra Heritage Port Douglas have airport transportation?
Yes, Mantra Heritage Port Douglas offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mantra Heritage Port Douglas located near the city centre?
Yes, it is 0.3 km away from the centre of Port Douglas.
Are any cleaning services offered at Mantra Heritage Port Douglas?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Mantra Heritage Port Douglas?
Many travellers enjoy visiting St David's Anglican Church Mossman (9.9 km).