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Mantra Heritage

02/04/2017 03/04/2017
1 room 2 adults 0 children
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409 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Melbourne, Australia
Reviewed 4 days ago NEW

We enjoyed the stay and the location in Port Douglas was excellent. However, our 6 day stay did not include at least one service day. In the package there was no daily service, but in this climate, that kind of package should not happen. There should have been one serve day priced in, the timing of which is at the...

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Thank denisg512
Geelong, Australia
Reviewed 6 days ago NEW

Loved our stay in March 2017. Clean, comfortable, great location and friendly staff! The swim up rooms are amazing. Kids especially loved the visit from the wildlife habitat! Will definitely come again!!

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Thank Vanessa M
Melbourne, Australia
Reviewed 1 week ago

Great location, friendly staff, Room was clean and quiet. Great place to holiday and recharge! Would recommend it as a place to bring a family for a break. Free parking was a bonus too! Highly recommend this as a place to stay

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Thank E4632DBjoe
Florence, Toscana, Italy
Reviewed 1 week ago via mobile

We stayed two nights in a hotel like room accommodation. Bed and pillows were comfy. Room was clean. However our room was dark, we needed to have lights on, as the only natural light came from the ensuite. The room had a fan and air conditioner, bar fridge with tea and coffee facilities. There are two pools to choose from...

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Thank FlaviaB722
Portland, Oregon
Reviewed 2 weeks ago

The guest services staff were awesome! Very kind,helpful and had great suggestions for our outings. So easy to rent a car right there. Pools were great! Dining in area was super too, almost every dinner was fantastic. Room was comfortable, a few minor things not in the best condition but we were very happy here!

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1Thank V4398GIrobinh
Cairns Region, Australia
Reviewed 2 weeks ago

Very poor service from staff, badly behaved guests in adjoining rooms were left to do whatever they wanted day and night. No consideration for other guests at all, especially families with children. Bad language, glasses an stubbies in the pool, smoking in and around the pool all supposedly non smoking areas, yelling and excessive noise all day, smoking dope, throwing...

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Thank gayew656
Melbourne, Australia
Reviewed 2 weeks ago

4th time stay very disappointing, midgie bugs aplenty inside and still scratching, indoor old furniture uncomfortable and needs updating, mould in shower recess & on vanity bench- tile grout also black in areas. Office staff very friendly however was given incorrect transfer departure pickup time (not happy), Safety issue with glass stubbies being drank in the pool by local walkups...

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Thank culleni
North Sydney, Australia
Reviewed 3 weeks ago

It's like a ghost town the only staff was at reception (during certain hours) spent 2 very hot nights in room air conditioner was faulty!! Do you know how hot it is up here with no air conditioner? Lady at reception advised a Manager would call still waiting 2 days later??

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Thank G4322WJdenisec
Tewantin, Australia
Reviewed 3 weeks ago

Beautiful pool, great parking, surrounded by great restaurants. Walk out onto Main Street & yet room so quiet & private. Nice balcony & great spa bath on it. Glad we didn't opt for cooking facilities so we could eat out every night.

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Thank jennybA199ZY
Brisbane, Australia
Reviewed 3 weeks ago

Although the room smelled of the carpets not being dried properly from being cleaned, My partner and I enjoyed our stay of 3 nights. The location was ideal, the pools were awesome and good value for money.

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Thank O7758OJjuliap

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled around 1200 square metres of saltwater lagoon pools and spas, Mantra Heritage, embraces its relaxed atmosphere and central location, and provides the perfect base to explore all Port Douglas has to offer. Comprising hotel rooms as well as self contained one and two bedroom apartments, all have comfortable furnishings with some featuring a swim-up pool deck. The apartments are fully self contained and offer additional features such as a kitchenette and separate living area. All rooms feature air-conditioning, ceiling fans, tea and coffee making facilities, internet access, cable TV and balconies. Set around two lagoon style pools and amongst tropical gardens, the resort offers relaxation, privacy and poolside living yet is central to the heart of the main street via direct walkway access. Only a short stroll from the wharf and Four Mile Beach, Mantra Heritage provides a pleasant holiday location perfect for couples or families alike. Enjoy a stroll along Macrossan Street sampling the wares on offer, or snorkel the Great Barrier Reef and experience one of Australia's famous natural wonders. Whatever takes your fancy, Port Douglas has something for everyone. Mantra Heritage epitomises the laid back Port Douglas lifestyle making it the perfect place for a tropical family holiday or couples romantic getaway. ... more   less 

Additional Information about Mantra Heritage

Address: 16 Warner St, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Heritage)
Region: Australia > Queensland > Port Douglas
Price Range: $108 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Heritage 4*
Number of rooms: 50
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Also Known As:
Mantra Heritage Port Douglas Hotel Port Douglas
Mantra Heritage Hotel Port Douglas
Port Douglas Mantra Heritage
Hotel Style:
#20 Family Hotel in Port Douglas
#22 Luxury Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Heritage staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We went for the one bedroom swim out, if you are staying when its warm that is wonderful as its right at your door.”
 of 5 bubbles 260carolinec, 1 Feb 2017 | Read review
“Ask more questions about room style, layout, position in complex”
 of 5 bubbles 204jlee, 26 Nov 2016 | Read review
“Book direct with hotel - you might get an upgrade like we did :)”
 of 5 bubbles jessiev25, 24 May 2016 | Read review
“Higher Level away from pool quieter rooms near Main Street have own cooking facilities”
 of 5 bubbles tonybG9203TL, 17 May 2016 | Read review
“There are three swim out rooms into a separate pool if you want privacy”
 of 5 bubbles c-ellen-blake, 8 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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