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Mantra PortSea Port Douglas

76 Davidson St, Port Douglas, Queensland 4877 Australia
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Traveller (692)
Room & Suite (188)
Pool & Beach (116)

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About

#14 of 16 resorts in Port Douglas
Location
Cleanliness
Service
Value
At Mantra PortSea there are almost too many relaxation choices, there are three swimming pools with the large central lagoon featuring a swim-up pool bar with water slide, spas and waterfalls surrounded by magnificent Golden Canes and vivid Haliconias. Situated between the seascape of Four Mile Beach and Port Douglas Village, the property offers hotel rooms, and one and two bedroom suites or two bedroom apartments. All hotel rooms, studios and apartments feature air-conditioning, ceiling fans, flat screen TV, movies on demand, mini-bar on request and tea and coffee making facilities. One and two bedroom studios and two bedroom apartments boast the added convenience of kitchenette facilities and the comfort of a two person spa bath and private balcony. Four Mile Beach (just one minute's walk from the resort) is a unique stretch of beach that looks out over the Coral Sea. All tours can be booked by the reception tour desk. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Swimup bar
Tennis court
Taxi service
Spa
Street parking
Paid wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Hair dryer
Iron
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Lagoon View
Languages Spoken
English
2496Reviews21Q+A100Room tips

Reviews
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Sat wrote a review 2 Feb
2 contributions
Lovely pool area. The whole place needs painted, cleaned and the rooms updated with new air con bins etc. Breakfast was very basic no hot food limited choice. No room service we stayed for 5 days. Had to ask for fresh towels. Rooms felt damp and air conditioning noisy and unable to turn down. The staff were very polite and friendly and this could be a lovely hotel but they need to ensure rooms are above all clean and fresh.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 3 weeks ago
Dear T5789UXfionah, Thank you for sharing your feedback with and I am sincerely sorry to hear that your stay didn't quite tick all the boxes for you this time. We are glad though that you enjoyed our Lagoon Pool area and is certainly a great place to relax and enjoy the Tropical North Queensland sunshine. Regarding servicing of Rooms, we provide housekeeping services for stays of 8 days or more and limited towel changes for stays above 3 days. For shorter stays of 3 days or less unfortunately room servicing is not provided. We try to be as open and transparent regarding this and we apologise that this impacted your overall stay experience. I have also shared your comments regarding Breakfast with our F&B Team and appreciate your view point. We believe that the Continental Breakfast provided is a solid offering with quality products and variety, some of which are local, however we understand that it missed the mark for you during your stay. Feedback like yours is important to grow our product further, so thank you. Your feedback is greatly appreciated as it is only through such feedback that we can address any concerns or feedback that may have otherwise been overlooked. Should you allow us an opportunity to make amends in the future, rest assured we will do all we can to look after you and restore your faith in us. We look forward to welcoming you back in the future where I have no doubt your experience will be greatly improved. Kind Regards, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Discover06819856787 wrote a review Jan 2024
2 contributions
I booked a holiday for me and my girlfriend as a small Christmas present, We loved staying here. It was perfect. We will be returning again soon. The place was nice and clean and well maintained. I highly recommend this place for couples and families. It was well priced as well.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 16 Jan 2024
Dear Discover06819856787, Thank you so much for taking the time to share your experience on the Trip Advisor platform. We greatly appreciate it. So glad to read that your stay with us ticked all the boxes for you and we certainly look forward to being able to welcome you back again in the future. Best Regards, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shirley G wrote a review Dec 2023
Middle East16 contributions8 helpful votes
This is a lovely apartment hotel in a stylish building. The staff are friendly and welcoming. There are a number of pools and we used the one closest to us as it was fairly quiet with plenty of room to swim. There were only a few sunbeds near this pool but it didn't bother us as we don't like to spend ages in the sun. There are gas barbecue areas near the pools which we didn't use. There can be a bit of noise if people are using these at night. One thing to note is that there are no lifts in this building. We were on the second floor and it was a bit of a struggle with the cases. Also it is a little distance into the centre of Port Douglas. It's not far to walk if you are able bodied and although there is a shuttle bus there's a charge for it. Our apartment was great and well equipped with a nice balcony overlooking the pool. We liked the buffet breakfast and thought there was a good choice but on the weekend we were queuing to get a table, even quite early on. The room is perhaps a little small to accommodate everyone if the hotel is full. The staff couldn't work any harder and they always remained pleasant and helpful even when really busy. There are some food options in the poolside bar but we didn't try it. It's easy enough to walk into the centre where there are a range of cafes, bars and restaurants.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 19 Dec 2023
Dear 619shirleyg, We really appreciate you taking a moment to share your feedback so thank you. We are so glad to read that overall you had an enjoyable time in Port Douglas. We hope that we may be able to welcome you again one day. Best Wishes, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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24gabriel wrote a review Dec 2023
Cambridge13 contributions2 helpful votes
A dirty room bathroom and general area. The pool and area were never cleaned during our weeks stay. The staff in general were absent for most of the day and those we did see were disinterested in us and their job. I would not recommend this hotel at all
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 6 Dec 2023
Dear 24gabriel, Thanks for sharing your viewpoint and we are sincerely sorry that your stay experience wasn't as it should have been. I have since shared your feedback with our Housekeeping Manager to further investigate your concerns. For clarity, the pool itself and also the pool deck areas are cleaned thoroughly every morning as part of our normal process. I am sorry if your impression was that it didn't get cleaned but can assure you it does. It is a shame that you feel you would not recommend us as many of our valued guests like yourself, have a great experience and relaxing time with us. Thank you again for sharing your comments as although critical, we still appreciate it nonetheless. Kind Regards, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caitlin M wrote a review Dec 2023
3 contributions1 helpful vote
Accor plus gold member. Excellent pool for kids and adults Hotel is in desperate need of a refurbishment Lounges and cushions in the 2 bedroom appt absolutely disgusting Comfortable beds Looks fab from the exterior but not so much once you go inside..................
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 6 Dec 2023
Dear caitlin080691, Thank you for sharing your feedback with us and we are sincerely sorry to read that your stay with us didn't quite tick some of the boxes for you this time round. We think the condition of the building is in an excellent state and we are continually working on improving the property. The property has undergone a number of works in recent months to help lift the property, such as our Building Wash Down and high pressure cleaning of walkways. In addition we are in the process of refurbishing the Crocodile in our pool area, at considerable expense along with renewing all of the tiled areas around 2 of our pools. Just a few examples of what we are doing to keep this property looking the best it can be. We are sincerely sorry though that your impression of the property and your stay didn't quite hit the mark for you. I have also shared your feedback with our Housekeeping Manager to remedy your concerns you raised regarding the Lounge. We are actually about to undertake steam cleaning of all Sofas through our contractor in all rooms as part of our usual cleaning processes. Again we are so sorry that your stay experience was impacted by this. There were some positive points you made mention of and glad you found that the beds were comfortable and that you were able to relax and enjoy our pools. Should you decide to return to the property in the future, rest assured we will do all we can to try and restore your faith in us as a valued loyalty member. Thank you again for sharing you feedback. Kind Regards, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sueturnbull20042016 wrote a review Dec 2023
Tokoroa, New Zealand35 contributions10 helpful votes
We had a fantastic stay, our room had small balcony with direct access to pool. The room was spotless, the shower, the bed and the aircon were lovely, so were the range of toiletries available. Room service really wasn't needed at all. Reception staff always helpful with bookings for trips. Breakfast more than adequate, its not a full service hot buffet and its stated as a continental breakfast. Everything from a toasted sandwich with 5 different types of bread, avos and 3 different fresh fruits, yoghurts, pancakes made before your eyes (the kids adored this!) what more did you want? However the place got rather crowded, so we tended to go first thing in the morning when it opened. There was easy access to the sea, but 'stinger season' meant swimming was only safe between the nets further up the beach, not the whole of the beautiful 4 mile stunning beach. The only drawback was that snacks (from the swim up bar - thats was lovely too.) were only available up to 6pm, so dinner out meant a trip by taxi (only $5) or a walk up to town. A restaurant on site would have been a nice option after full day tours left you tired, think that the space used for the tennis courts alongside the breakfast room could be better utilised as a restaurant.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: No food after 6pm - suggest get some nibbles from Coles on the main street, liquor store across...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 5 Dec 2023
Dear sueturnbull20042016, Thank you for sharing your feedback about your stay with us at Mantra Portsea. We were delighted to read your comments and so pleased that you had a memorable and enjoyable time with us in Port Douglas. We have noted your suggestions so thank you for sharing these. We look forward to welcoming you again in the future should you return to beautiful Port Douglas. Best Wishes, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The_Marathonrunners wrote a review Nov 2023
Sweden25 contributions10 helpful votes
Mantra Portsea is stated as a hotel. But there are no house keeping what so ever! The room was very small. Towels did not dry in the room and after two days they smelled bad. 5 nights stay qualifies to just one replacement of towels. If toilet paper runs out you need to ask for more in the reception. Tea and coffee in the room is included but you need to go to the reception to get tea bags and instant coffee bags! If the bin in the room is full you need to use other space in the room for garbage, like the floors. Only a sheet on the bed, no quilt! Internet via wi-fi is not included. Extra charge of $14AUD per day for wi-fi. Don't pay for this! It does not work! You get connection for about 15 up to 60 seconds, if you are lucky, then you are disconnected. You then need to struggle to get connection again. And this goes on 24/7! Totally useless! Buy a SIM-plan for your mobile instead! The maximum download speed we got was 1,65Mb/sec! Upload was 0,8Mb/sec! But only when we had connection to the wi-fi! It was to noisy to use the balcony. Poolbar just outside the room playing music at a loud volume. Breakfast standard fits a standard hostel level. No boiled eggs, no fried eggs, no bacons, no scrambled egg, orange - apple - and pinapple jouice that has a taste of some chemical substans. The breakfast room is to cold! Almost like a frigde! The hotel refuses to accept cash. The reason is that the hotels bank does not handle cash. You must use a card and then the hotel ads surcharge on payments! Mantra Portsea has no restaurant. The only offeer they have are a small selection of premaid small pizza in the pool bar. The staff is friendly, specially in the pool bar and in the breakfast room. But there are a couple of persons in the reception that are not that friendly. Checkout is already at 10:00 AM. The surroundings are nice and it is around 300 meter to the Four Mile Beach. And that is more or less the good thing with this so called hotel. It is rated as a four star hotel. How that can be is nothing we do understand as it operates as a hostel.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Do not sign up for the wi-fi connection! It does not work! If you are attending to stay in a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 27 Nov 2023
Dear The_Marathonrunners, Thank you for sharing your feedback about your recent stay at Mantra Portsea Hotel. Please accept my sincere and heartfelt apologies for the obvious inconvenience caused during your stay. Regarding servicing of Rooms, we provide housekeeping services for stays of 8 days or more and limited towel changes for stays above 3 days. For shorter stays of 3 days or less unfortunately room servicing is not provided. We try to be as open and transparent regarding this and we apologise that this impacted your overall stay experience. I have also shared your comments regarding Breakfast with our F&B Team and appreciate your view point. We believe that the Continental Breakfast provided is a solid offering with quality products and variety, some of which are local, however we understand that it missed the mark for you during your stay. Feedback like yours is important to grow our product further, so thank you. Regarding the Internet, this is unfortunately due to the Fibre to the Node connection into the building provided as part of the National Broadband Network in Australia. In Port Douglas sadly the Internet is considerably slow throughout the entire region and until such time as the Government upgrades the network to provide Fibre to the Premises, which would then supply significantly faster speeds, there is little we can do to remedy this issue at present however we are working with our current supplier to see if anything further can be done to improve existing speeds. We are sincerely sorry though that this affected your experience. Your feedback is greatly appreciated as it is only through such feedback that we can address any concerns or feedback that may have otherwise been overlooked. Should you allow us an opportunity to make amends in the future, rest assured we will do all we can to look after you and restore your faith in us. We look forward to welcoming you back in the future where I have no doubt your experience will be greatly improved. Kind Regards, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sinead L wrote a review Nov 2023
Sydney, Australia71 contributions13 helpful votes
+1
Wonderfully relaxing place to stay. We had a down stairs room which meant only one flight of stairs. There is no lift. Staff did offer to help with luggage. Staff were absolutely genuinely engaging warm and helpful. There is a shuttle bus into town which is only a 10 minute walk on the shaded side of the street if you want the exercise. The linen in the rooms is beautifully fresh and white, towels are only changed on request after 3 days. Pool towels are provided. All bathroom amenities are provided. All rooms individually air conditioned. Very private individual courtyard dining area. Kitchenette with full fridge and microwave oven, all crockery provided. They do not stock red wine but do have all other types and spirits and beer and also a swim up pool. The pool is not deep there are a couple of them though. Breakfast was continental and plenty of variety available. Our stay was only 4 days but really enjoyed it , highly recommend Nautilus restaurant nearby.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: You are not allowed to hold spots at the pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 22 Nov 2023
Dear 397sineadl, Thanks so much for sharing your feedback and we are delighted to read that you had such a relaxing and enjoyable stay with us at Mantra Portsea. We really appreciate the 5 star rating and shout out so thank you. We look forward to welcoming you again in the future. Best Wishes, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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karen w wrote a review Nov 2023
3 contributions
Lovely comfortable bed with pillow topper mattress. The best shower pressure. Amazing pools, BBQ area and Lagoon Bar by the pool open 12-6pm We had a room with only shutters for windows but there is a ceiling fan and aircon which was great. No room cleaning during our 7 day stay but they give you a voucher to have clean towels brought to you once during the stay. We did not get any info on the type of room prior to arriving (should have pushed the travel agent to find out) so make sure you are prepared for a jug and cup of tea only room.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: There is a shuttle from the hotel into town. The shuttle phone is at reception. $5pp one way or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 19 Nov 2023
Dear karenwL9324GG, Thank you for your kind comments regarding your recent stay at Mantra Portsea Port Douglas. We were delighted to have you as our guest and glad you had a great stay overall. We appreciate your feedback and we look forward to welcoming you again in the future. Best Wishes, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Irena P wrote a review Nov 2023
1 contribution
I have stayed at Mantra Portsea many times over the years. I love the lagoon which is so much better than pools in other resorts. The atmosphere is very pleasant, all staff are very helpful and courteous. Very good breakfast. The location is excellent. I walk everywhere, 10 mins to Macrossan St, less than 15 mins to the Marina and two mins to the 4 mile beach. Superb!
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karisa W, Guest Services / Front Office at Mantra PortSea Port Douglas
Responded 15 Nov 2023
Dear 778irenap, Thank you so much for sharing your rave review of Mantra Portsea Port Douglas. It was our absolute pleasure serving you again as our valued guest. We greatly appreciate the kind words and thrilled you had such a great experience again and thank you for choosing us yet again as your preferred holiday destination. We can't wait to be able to welcome you again next year. Best Wishes, Paul Cahill General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$183 - AU$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra portsea port douglas, mantra portsea resort port douglas
FORMERLY KNOWN AS
BreakFree Portsea Resort
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
145
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MANTRA PORTSEA PORT DOUGLAS (AU$183): 2024 Prices & Reviews - Photos of Resort - Tripadvisor

Frequently Asked Questions about Mantra PortSea Port Douglas
Which popular attractions are close to Mantra PortSea Port Douglas?
Nearby attractions include Four Mile Beach (0.7 km), Flagstaff Hill Lookout (1.1 km), and Jimmy Rum's (0.9 km).
What are some of the property amenities at Mantra PortSea Port Douglas?
Some of the more popular amenities offered include a swimup bar, a pool, and a fitness centre.
Which room amenities are available at Mantra PortSea Port Douglas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Mantra PortSea Port Douglas?
Guests can enjoy a swimup bar, a poolside bar, and breakfast during their stay.
Is parking available at Mantra PortSea Port Douglas?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Mantra PortSea Port Douglas?
Conveniently located restaurants include Epicurean Port Douglas, Capannina, and Grant Street Kitchen.
Are there opportunities to exercise at Mantra PortSea Port Douglas?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Mantra PortSea Port Douglas located near the city centre?
Yes, it is 1.0 km away from the centre of Port Douglas.
Are any cleaning services offered at Mantra PortSea Port Douglas?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Mantra PortSea Port Douglas?
Many travellers enjoy visiting St David's Anglican Church Mossman (10.4 km).
Does Mantra PortSea Port Douglas have any great views?
Yes, guests often enjoy the lagoon view available here.