We stayed in 2 superior 2 bedroom apartments for our family get-together. The reception staff were very friendly and helpful, the rooms were spacious and well-appointed and we loved the large balconies overlooking the resort pool and tropical gardens. Easy access to town and the beach and reasonable price for peak Easter holiday time. We loved our stay and will be back.
We booked this apartment for the start of our road trips in Australia - one bedroom apartment - had everything you need for a couple of nights stay - great that it had a washer and dryer - only comment I would make is that if your here for more than a coupe of days you would need more towels - 2;is not sufficient
Cancelled our stay after being shown our "refubished" room, as it was dark and not at all in keeping with the tropical and colourful decor one would expect in of all places, Far North Queensland. Instead it had Dark Brown decor...and just a bit drab to go with the dark and dingy....
We booked a superior 2 bedroom apartment we had read the reviews and knew the rooms would be a bit tired but the rooms we had were run down, dark, seat covers stained, blinds broken and cane furniture coming undone. Dirty oven tray in the oven, piece broken off the glass hop....am guessing by the reviews it’s hit or miss to the furniture in the rooms. We also experienced 2 permanent residents having a violent fight, there was a man screaming help and that he was going to be killed he then was running screaming through the place for the police to be called. The police turned up we are not sure what happened as no management appeared to be on site. The gates to make the car park secure were broken the whole time we were there. On the plus side the breakfast was fine and the man in reception very friendly. Would not recommend you would expect better for 3 star.…
We had a wonderful holiday at the Sands Resort. The three-bedroom unit was ideal for our family, was clean and well-maintained. The children aged 8,9 and 13 years loved the pool. The included breakfast beside the pool was most enjoyable and helped to make this place special. The Managers were helpful and full of useful information. We are coming back next year as we were so delighted with this property.
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