We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Mirage Port Douglas Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sheraton Mirage Port Douglas Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

163 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 157: English reviews
Los Angeles, California, United States
Reviewed 2 days ago NEW

The Sheraton hotel is incredible, the pools are perfect for families and are a lot of fun. However, we found the need to have 'towel tokens' a bit ridiculous, particularly when it has been raining and we needed extra towels to dry our seats. (You are charged if you check out and do not have the towel tokens). Given that...

 Report
Helpful?
Thank Jaime T
Reviewed 3 days ago NEW

I had the pleasure of staying here with my family over the New Year period. I would say that you would struggle to find a better pool setting on the mainland in Australia. See the photo, a picture tells thousand words. The room was big enough for 2 adults and 2 children. We were conveniently located about 5 minutes from...

 Report
Helpful?
1Thank Marsman351
Management response:

Dear Marsman351, Thank you for taking the time to post your review. It is pleasing to receive such feedback and your comments on our lagoon pools and newly renovated guest rooms are most welcome. We are delighted you experienced Port Douglas weather at its finest! We value all feedback, so your comments have been passed along to the team to...

Gold Coast, Australia
Reviewed 3 days ago NEW

Recommended this hotel by a couple of friends who had said it had been refurbished. Beautiful location and our room, lagoon view double was clean, roomy and very clean. Bathroom spotless and clean well each day. Breakfast was set buffet price with no other option, so not great if all you want is toast and a cuppa first thing...but pricy...

 Report
Helpful?
Thank sonictigger
Management response:

Dear sonictigger, Thank you for your positive review and high recommendation following your stay. It is pleasing to receive such feedback and your comments on the renovations, rooms and lagoon pools are most welcome. We look forward to welcoming you back to the resort in the future. Kind regards, Steve Molnar General Manager

Lisbon, Portugal
Reviewed 4 days ago NEW

Overall it's a great hotel to relax in the beach. Great area. Huge swimming pools. Good beach - not allowed to swim because of stingers and crocodiles in the region. Great spacious room - very well decorated. Pool service is bad - had to walk miles to the bar since there was nobody attending guests around the pool for the...

 Report
Helpful?
Thank atelierrsm
Management response:

Dear aterlierrsm, It is pleasing to know that your overall stay was an enjoyable one and we thank you for sharing your positive experiences as well as comments on how we may improve. We look forward to welcoming you back in the future. Kind Regards, Steve Molnar General Manager

Sydney, Australia
Reviewed 4 days ago NEW

This resort has undergone a massive renovation with some areas still going on. Be warned the resort is enormous and many rooms are located miles away from the main pool/breakfast area with lots of steps to navigate. The pool is lovely and the direct access to the beach is fab. Gym is adequate albeit located a 10 minute walk from...

 Report
Helpful?
Thank aab1976
Management response:

Dear aab1976, Thank you for your review and appreciation of the pool and beach following the renovations which were completed last year. Your detailed feedback is important to us and will also be shared with the appropriate departments for attention. Should you find yourself back in Port Douglas, I do encourage you to contact me directly so we may have...

Sydney, Australia
Reviewed 5 days ago NEW

Both me and my husband travelled 2 this hotel for 2 weeks with family and friends. The hotel is about 2 km from the shops. As for the amenities it has a lagoon pool, tour desk a restaurant which has a buffet. As for the room that me and my husband are staying in (2310) It has everything that you...

 Report
Helpful?
Thank Christine A
Management response:

Dear Christine A, Thank you for taking the time to review your experience at Sheraton Mirage Port Douglas Resort. Your comments on the saltwater lagoon pools and friendly smiling staff are most welcome. We look forward to welcoming you back in the future. Kind Regards, Steve Molnar General Manager

Honolulu
Reviewed 5 days ago NEW

The entire reception, restaurant, pool seating area were being rebuilt when we visited. You couldn't even find where to check in!? Once we got to our room it was lovely, quiet, newly redecorated but the hotel should have described the massive construction and inconvenience it caused better on their site.

 Report
Helpful?
Thank HGKCFP
Management response:

Dear HGKCFP, Thank you for your feedback and comments on your stay during our renovation period early last year. Your appreciation of the new rooms is welcome and you will be pleased to know all areas were completed and officially relaunched in August 2016. We do hope you’ll visit us again to see the beautiful transformation of the new restaurant,...

Little Rock
Reviewed 5 days ago NEW

We stayed at this hotel during the Great Barrier Reef Half Marathon. From the time we walked through the front door until departure we were treated like platinum customers. The Manager, Eric Annaheim, helped us check into our hotel room with pool side access. * The room was well appointed, clean with great natural light. The area was quiet with...

 Report
Helpful?
Thank ngozi23
Management response:

Dear ngozi23, Thank you for taking the time to share your experience at Sheraton Mirage Port Douglas. It is very pleasing to know you enjoyed your stay, and your feedback on rooms, dining and service experience is most appreciated and will be shared knowing we made your stay a memorable one. We look forward to welcoming you back again soon,...

Reviewed 6 days ago NEW

Resort has had a makeover and looks very nice and clean, that the only good part of this was good. i was charged $500 a night for a pool room, this was more like a little pound outside my room and when swimming in it the water its was full of chemicals and only 50CM deep. the resort has a...

 Report
Helpful?
Thank Pedro C
Management response:

Dear Pedro C, Thank you for your review following your stay. Although we are pleased to know you have enjoyed the property following its recent renovations, it is concerning that some areas fell short of your expectations. Your detailed feedback is important to us and knowing your appreciation of for the property and our location, I do encourage to contact...

Morisset, Australia
Reviewed 1 week ago NEWvia mobile

When I think about writing a review, I always think of both sides of the argument before posting however negatives far out weighed the positives here: Positive: - great location and surrounds - 8 pools - pool villas - swim up bar in main pool - internals of rooms and villa's are fantastic Negative: - Terrible customer service - Room...

 Report
Helpful?
1Thank Ricky B
Management response:

Dear RickyB, Thank you for your detailed feedback following your stay. We appreciate your positive comments and I do apologise for the areas that left a less-than-favourable impression. All feedback is important to us and knowing your appreciation of the property and our location, I do encourage to contact me directly so we may have the opportunity to discuss these...

174 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (119)
Viewed
Pool/Beach Area (16)
Viewed
View from Room (3)
Viewed
Bathroom (2)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (8)
Viewed
Dining (1)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (16)
Viewed
Dining (4)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Port Douglas hotels
2.2 km away
Peninsula Boutique Hotel
Peninsula Boutique Hotel
#9 of 44 in Port Douglas
861 reviews
8.1 km away
Mai Tai Resort
Mai Tai Resort
#5 of 44 in Port Douglas
455 reviews
1.8 km away
Freestyle Resort Port Douglas
Freestyle Resort Port Douglas
#3 of 44 in Port Douglas
660 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
Lazy Lizard Motor Inn
Lazy Lizard Motor Inn
#2 of 44 in Port Douglas
486 reviews
2.2 km away
Meridian Port Douglas
Meridian Port Douglas
#8 of 44 in Port Douglas
646 reviews
2.4 km away
Pullman Port Douglas Sea Temple Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover Tropical North Queensland and the nearby world famous Great Barrier Reef and Daintree Rainforest from the luxury beachfront Sheraton Mirage Port Douglas Resort. Located on Four Mile Beach and surrounded by 130 hectares of tropical gardens, an 18 Hole Golf course and sparkling saltwater lagoon pools, guests can enjoy luxurious accommodation and recreation facilities. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 

Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: $219 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood APAC, Hotels.com, Priceline and Travelocity so you can book your Sheraton Mirage Port Douglas Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton
Sheraton Mirage Port Douglas Resort
Hotel Style:
#5 Business Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#9 Spa Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mirage Port Douglas Resort staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Sheraton Mirage Port Douglas Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the pool are more expensive. Go for the option overlooking the gardens or car park.”
 of 5 bubbles Marsman351, 18 Jan 2017 | Read review
“Swimming pools are amazing, rooms very clean.”
 of 5 bubbles sonictigger, 18 Jan 2017 | Read review
“For couples you are better off in a room on the north side”
 of 5 bubbles 21christinea, 16 Jan 2017 | Read review
“Rooms with pool access are the best.”
  • Bathroom
  • Bedroom
  • pool access
 of 5 bubbles ngozi23, 16 Jan 2017 | Read review
“facing the Main pool area( not a pound)”
 of 5 bubbles pedrocG2683NX, 15 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay