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Grosvenor in Cairns

Agoda.comUSD 74*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Grosvenor in Cairns
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132 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Guildford
Reviewed 2 May 2014

We have just spent 6 nights at the grosvenor in cairns and had a fantastic time. This was due to the friendliness and helpfulness of Anne and Brian. On arrival Brian immediately made us feel welcome, checked us in and gave us a full briefing on where we were and how to find everything and to get to places, he...

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Helpful?
Thank soolooSurrey
Brian099, Owner at Grosvenor in Cairns, responded to this review

Sue and Alan - Thank you for taking the time to leave a review of your recent stay with us. A guest's holiday experience is made much more positive and enjoyable if they get not only good accommodation but also great service and we work hard to try to ensure that we treat all of our guests as individuals and...

Brisbane, Australia
Reviewed 2 May 2014

I spend 3 nights with my parents and girlfriend in The Grosvenor and I think it is a really good value for money. I didn´t such a good place. The apartments are really big, they have their own bathrooms. It is located in a calm area. But you can find restaurants and a supermarket in a walking distance. During the...

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Helpful?
Thank Gorkx G
Brian099, Owner at Grosvenor in Cairns, responded to this review

Gorkx, thank you for your comments and for taking the time to leave a review of your stay. Guest feedback is always important to Anne and I as it helps to reinforce what we and our great staff are doing correctly but also (occassionaly) it highlights something we need to give more attention to. As an example, we noticed that...

Sydney, Australia
Reviewed 22 April 2014

I stayed here for a recent trip away with friends. There were 5 of us staying in a linked 2 Bedroom Apartment which had a huge amount of room for us to fit in. The rooms were clean and tidy and the staff were exceptional. The friend who booked our flights home to Sydney had us on the 6pm out...

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Helpful?
Thank Michael K
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you Michael for taking the time to leave a review of your stay. Anne and I are always pleased when guests enjoy their stay with us and if we can do something extra (like a late check out) we always try to accommodate the request. - Anne and Brian

Reviewed 19 April 2014 via mobile

Very helfull owners! It was very easy to plan our attractions in Cairns after Anne's and Brian's presentations. Apertment was clean and comfortable. We were very satisfied and we can recommend this Aparment complex for everyone! Thank's a lot for helping Anne and Brian!

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Helpful?
Thank Rauno L
Brian099, Manager at Grosvenor in Cairns, responded to this review

We do thank you for your comments and review. Our Housekeeping staff work very hard to ensure that all of the apartments are ultra clean and ready to receive our guests and they do a great job. Anne looks after Reception most of the time and I assist when I can. We will spend as much time as is needed...

Reviewed 17 April 2014 via mobile

Brian couldn't have worked harder to make sure I enjoyed my stay in Cairns. The apartments weren't right downtown but that didn't matter since tour busses picked me up there and either dropped me off there or downtown. There were several good restaurants nearby. I would recommend this place to anybody!

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Helpful?
Thank Berkeleykay
Brian099, Manager at Grosvenor in Cairns, responded to this review

We thank you for taking the time to leave a review. For most guests, the location of Grosvenor in Cairns is ideal; not right in the center of town (and so away from the night clubs and night time noise) but close enough to be within walking distance or a short bus, taxi or car ride away. All the tour...

Reviewed 17 April 2014

The staff was very helpful and friendly when we arrived on the first day. The rooms were very clean and comfortable, but it was disappointing that there was no oven for cooking, as we were not used to the conventional/microwave oven. One of the problems there were some young people drinking too much and partying at the poolside, which is...

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Helpful?
1Thank Phillipa S
Brian099, Manager at Grosvenor in Cairns, responded to this review

We thank you for taking the time to leave a review and for your positive comments about your accommodation and our service to you and your family. The kitchens do not have a standard under bench oven as such but all do have a convection microwave which is able to be used as a conventional oven, a grill and a...

Redcliffe, Australia
Reviewed 16 April 2014

My friend ,Edna and I traveled from Brisbane to Cairns by train in January 2014.We had an enjoyable fun trip by train .I booked our accommodation at Grosvenor in Cairns.It was beautifully set out with all we could want and the location was good,even though we didn't have a car.We walked into the CBD or caught a bus.Public transport was...

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Helpful?
Thank Maureen S
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. Your feedback and comments are much appreciated. You and Edna obviously enjoyed your week in Cairns and the fact that your apartment met your needs in every way pleases us to no end - Brian and Anne (on-site managers)

Reviewed 16 April 2014

I stayed at the Grosvenor for just three nights. I remember clearly how warmly I was greeted by Ann and how informative and helpful she was in advising me on Great Reef tours and the differences between them. The lobby is stocked with pamphlets on activities in the area, but it was great to get Ann's recommendations. I rented a...

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Helpful?
Thank pxrising
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for your review and nice comments! We take pride in the level of customer service we deliver to all of our guests, particularly when they arrive. There are so many tours and activities do do in and around Cairns that it can be confusing for visitors to choose "just the right one for them" and we don't mind...

Melbourne, Australia
Reviewed 16 April 2014

Brian was very friendly and helpful. My buddy and I stayed a total of 3 nights. As for the apartment - it was very clean and tidy. 10 out of 10 and excellent value for money!! I Highly recommended to fellow travellers.

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Thank Heiko P
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review; not only does it assist us to monitor our performance but it also assists other people when they are trying to decide where to make a booking. We're glad you found your accommodation "10 out of 10" and "excellent value for money". We try to keep our accommodation rates down...

Reviewed 7 January 2014

Having been in Australia for a year now and been less than pleased with Australian Customer Service I was pleasantly surprised by the outstanding accomodation provided to me and my family at the Grosvenor. The hotel owners Bryan and Ann graciously recevied our groceries and purchased us alcohol since we were arriving on Christmas Day and everything would either be...

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Helpful?
1Thank ErinhFrazier
Brian099, Manager at Grosvenor in Cairns, responded to this review

Anne and I are really glad that you enjoyed your stay with us over the Christmas period and we thank you for taking the time to leave a review and for your kind comments. The reality is that most 4 Star apartment complexes are going to be somewhat similar in standard (most, but not all) with some minor differences in...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Grosvenor in Cairns is the perfect venue for your holiday or business trip to Cairns in Tropical North Queensland. Affordable, spacious, clean, comfortable 1 and 2 bedroom, fully self contained holiday apartments set in a tropical garden setting complete with solar heated pool/spa. Studios (no cooking facilities - but Studios do contain a microwave oven)are also available. The resident on-site managers will provide every assistance from booking tours to finding a good restaurant. NEW- WiFi internet access is now totally FREE in all apartments and outside areas. The 24 hour a day - 7 days a week gym / fitness center located only 200 meters away is also now totally FREE for all of our guests to use during their stay. Resdtaurants, Hotel, Supermarket, Bottle Shop, Take Away (Pizza, Fish & Chips, Chinese, Thai, Kebabs) all within 250 metres. ... more   less 

Additional Information about Grosvenor in Cairns

Address: 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $107 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor in Cairns 4*
Number of rooms: 16
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Also Known As:
Grosvenor In Cairns Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor in Cairns staff and other travellers.
1 question
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Questions? Get answers from Grosvenor in Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wake up every morning to bird song and the trickling of water in the pool. Upper floor should be quieter for the late risers.”
linungk, 18 Dec 2016 | Read review
“Rooms up top would be quieter as it is fully tiled.”
robandmirry, 16 Oct 2016 | Read review
“The apartments are worth the little extra price from the studio!”
fitce0213, 2 Oct 2016 | Read review
“Try to specify a ground floor apartment if you have walking difficulties”
allanng2004, 8 Apr 2016 | Read review
“We had a room on 2nd floor & was pretty good noise wise. Room with a full kitchen is best if staying a number of nights.”
461brendaw, 16 Feb 2016 | Read review
5 of 5
Agoda.com
USD 74* /night
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Prices are for 1 room, 2 adults
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