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Grosvenor in Cairns

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Traveller (20)
Room & Suite (21)
Pool & Beach (7)
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Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“stay there again”(12 reviews)
“night owl”(2 reviews)
“washing machine”(7 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4 Star Hotel
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Reviews (142)
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Traveller rating
64
44
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7
3
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64
44
17
7
3
Show reviews that mention
All reviewsstay there againnight owlwashing machineone bedroom apartmentno elevatorbottle shophandy locationwalking distancethe wi fireef fleet terminalfirst floorbit datedpool areathe great barrier reeftourssupermarketroomy
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31 - 35 of 135 reviews
Reviewed 25 January 2015

The bad points: We had a two bedroom unit where both bathrooms had mould growing in the shower, floor and celling. When I apologised to the cleaning lady about there being mould on the towels that I'd rubbed off the shower and the floor she...More

3  Thank Karen B
Reviewed 25 January 2015

This is a belated review, but we stayed there a little over 8mths ago, and I cannot say a bad word about it. The managers (owners?) went out of their way outside of normal reception hours to replace the DVD player that was not working...More

Thank AliciaB86
Reviewed 26 November 2014

This is definitely not a Tripadvisor 4 dots hotel as we were led to believe, it's more of a 2.5-3 dots hotel. I've since come to find out after staying in hotels for 4 weeks in Australia that a number of the hotels that were...More

Thank DebT57
Response from Brian099, Manager at Grosvenor in CairnsResponded 23 January 2015

Hi Deb - Thank you for taking the time to leave a review of your stay at Grosvenor in Cairns. The Tripadvisor 4 dot rating is not a rating we provide - it is a reflection of the total reviews for a particular property. Whether...More

Reviewed 2 October 2014 via mobile

We stayed for 4 nights, it was booked through an agent. It was a bit far from the esplanade but the cost of a taxi is insignificant. The facilities and the staff both seemed a bit tired. Our TV didn't work properly and there were...More

1  Thank Aaron N
Reviewed 24 September 2014

I was on holiday in Australia and I lived in this hotel. Very friendly and helpful, I had access to the computer in the lobby for free, whenever he was free, the atmosphere very pleasant. At one point we had ants in the room and...More

1  Thank Anca-Rodica T
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 82 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
USD 82 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (20)
Room & Suite (21)
Pool & Beach (7)
Dining (1)
Family and Play Areas (6)
Questions & Answers
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Shelly W
17 February 2018|
Answer
Response from Brian S | Property representative |
Hi Shelly - The fastest and cheapest way to travel to the Reef Fleet Terminal is by taxi. The trip will take about 7 minutes and cost about $12 for 4 people (we can book the taxi for you in advance) which is cheaper than... More
0
Votes
Room Tips
"rooms near pool very good"
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"Try to avoid rooms on McLeod Street"
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"I wake up every morning to bird song and the trickling of water in the pool. Upper floor should be quieter..."
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"Rooms up top would be quieter as it is fully tiled."
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