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Jazz Cairns Backpackers

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38 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Sydney, Australia
Reviewed 5 October 2015

We stayed at Jazz for two nights in a double bed room with a shared bathroom on the same floor (and hated almost every minute of it). The reception looks like a kiosk and once you receive your key cards (we got two and paid deposit for one, which was apparently not standard procedure as we were told during checkout...

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Helpful?
Thank Annie L
Cairns, Australia
Reviewed 3 October 2015

Everything else about this hostel is great. Wifi is a bit iffy but it's a small price to pay for the great rates. The night manager however, is a complete psycho. He doesn't have any social skills at all and thinks he can talk to you like your a child. I've had a few run ins with him and he...

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Thank MisterBropacker
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi MisterBroPacker, So sorry to hear you had a few issues with our night manager. We have made a few staff changes. It was great to hear that you enjoyed the rest of your stay, so hopefully we can welcome you back soon to Cairns or any of our hostels in Melbourne, New York or Miami. Thanks for the feedback.

Cairns, Australia
Reviewed 18 September 2015

I stayed at Jazz for 4 weeks. The hostel is good but sadly I am going to start with the problem and reason I will never stay at Jazz again. The night receptionist. All other staff at Jazz are great but this man is aggressive, threatening and seaks confrontation for absolutely no reason. He has no customer service skills and...

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Helpful?
Thank imnickrobertson
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Nick, Damn, I was so sorry to hear you had some issue with our night staff. We have made a few staffing changes to end this issue immediately. I was thrilled to read that you found Jazz Cairns good value and you'll be glad to hear we have some further upgrades on the way. Happy travels and thanks for...

Reviewed 18 September 2015

I stayed at this hostel for one month and found it very comfortable- all the dorms have en-suites and the beds are uber comfortable. The reception staff were friendly and always willing to help and the cleaners were very friendly and brilliant at their job. The only downfall to the staffing in my opinion was the night receptionist. He is...

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Helpful?
Thank Itmcs
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Itmcs, So sorry to hear about your encounter with our night receptionist. We have made a few staffing changes to fix this problem immediately. Thanks again for your feedback.

Reviewed 18 September 2015

I stayed at Jazz for just under three weeks, overall the hostel is very comfortable. The rooms are very big and all have there own bathrooms, the cleaners did a great job and the whole hostel was always very clean and tidy. The wifi is only available in the kitchen but i could access Cairns free community wifi from my...

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Thank CLARE S
Hayling Island, United Kingdom
Reviewed 23 August 2015

Stayed for just under two weeks, very cheap and the rooms are clean and quite spacious. The only negative for the rooms is the lack of power plugs and the shower pressure is very low. The kitchen is well equipped and spacious, usually very quiet. The wifi is really fast. We did had a couple of bad experiences with the...

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Helpful?
Thank Barneszilla
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Barneszilla, Thrilled to hear you enjoyed your stay with us. We loved having you. Thanks for the great feedback and review. Happy travels

Limerick, Ireland
Reviewed 21 August 2015

Hostel is clean, comfortable and well equipped. No problems there. The women on reception are very helpful. However, I will never ever stay here again due to the night porter. I was greeted by "move your bag" and a very unwelcoming attitude. On my last night I walked into the kitchen to make a sandwich before a long haul flight,...

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Thank LittleGrizzlyBear
Reviewed 16 July 2015 via mobile

Stayed here for 2 nights in a double room. The room was basic with a shared bathroom. It was quite clean and came with bath towels. Toilet/bathroom were fine, they were cleaned each morning but the showers didn't have alot of hot water! Free WiFi but only really works in the common areas and not in the room. Location is...

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Thank CiaraTut
Melbourne, Victoria, Australia
Reviewed 14 July 2015

I had a private room, but the whole place was noisy with people going up and down stairs. The room was basic (as you'd expect for $50) and clean. I had quite strong petrol fume smells coming in the room. The receptionist was rather officious when we asked why the wifi wasn't working. She said that it must be ok...

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Thank Jenny T
Melbourne, Australia
Reviewed 13 July 2015

ok for a night. It's right on the Esplinade amongst the restaurants. Had a single room at the rear away from the street noise. Free wifi but not available in rooms. Only very basic outdoor area where you can get it & people were smoking there. It's also available in well equiped kitchen which is dominated by a largeTV. Woman...

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Thank einbks

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Jazz Cairns is a hostel offering comfort and world leading value in the heart of Cairns. Located only steps away from the best attractions in Cairns including the Lagoon, night market, the Woolshed and tour and cruise terminal, we offer a fun and energetic experience. We are open 24 hours, to allow free spirited travellers the chance to lounge around enjoying their fellow backpackers or crossing the road and soaking up the sights of Cairns. ... more   less 

Additional Information about Jazz Cairns Backpackers

Address: 93 Esplanade, Cairns, Queensland 4870, Australia (Formerly Nomads Esplanade)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $17 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jazz Cairns Backpackers 2*
Number of rooms: 99
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Also Known As:
Jazz Cairns Backpackers Queensland
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Questions & Answers

Questions? Get answers from Jazz Cairns Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in upstairs room for free wifi . Downstairs room do not have the free wifi and are very noisy with smoking area near by”
 of 5 bubbles frefoberjo, 13 Sep 2016 | Read review
“private rooms are cheap.”
 of 5 bubbles juanito1111, 4 Jan 2016 | Read review
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