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4.0
#11 of 68 hotels in Cairns
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Unparalleled location on the waterfront of Cairns, with beautiful one, two and three-bedroom self-contained apartments at The Sebel Cairns Harbour Lights. If you’re looking for warm and welcoming service, convenience of location, look no further than us for your next stay. Located just 7km from Cairns Airport, next door to where Reef Tours depart, and close to the city of Cairns, you can spend your time enjoying the diverse offerings of the region and save on time travelling between locations. The Sebel Cairns Harbour Lights is the perfect choice for business and holiday travellers seeking the comforts of home and the amenities of a waterfront hotel. To explore and get to know our property and services as well as discover local guides and special offers view our helpful online guest compendium Opens in a new tab.. The tropical city of Cairns Opens in a new tab., Australia has plenty to offer no matter what time of year you visit. Nearby attractions include the superb restaurants, shops and bars, Reef Casino Opens in a new tab., Cairns Esplanade Swimming Lagoon Opens in a new tab., scuba diving on the Great Barrier Reef Opens in a new tab., the Daintree Rainforest Opens in a new tab., Cape Tribulation Opens in a new tab. and more. For recommendations on what to do in Cairns, our front desk staff are always happy to help
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Harbour View
Marina View
Languages Spoken
English
Location
1 Marlin Parade, Cairns, Queensland 4870 Australia
Cairns Harbour Lights
994 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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My husband and I have spent the last 2 weeks at the Cairns Harbour Lights in a one bedroom apartment due to mandatory self isolation. I cannot stress enough how lovely and accommodating the staff have been. The rooms are nice and comfortable and are fitted out with everything required for a self contained unit, including a washer and dryer. Nothing is too much trouble for the staff. The GM contacted us frequently to make sure we were ok and if we had everything we needed. Thanks for putting up with us Odette and team, you have all been wonderful.
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Date of stay: March 2020
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette L, General Manager at Cairns Harbour Lights
Responded 12 Apr 2020
Dear TandTPNG, Thank you for your lovely review, it was a delight looking after you during your stay. I am so pleased we were able to assist you to make your time with us a little easier. If there is ever anything I can do to assist you in any way please let me know, and I hope we can welcome you back in the future when you can relax and enjoy our beautiful little city, Cairns. Kindest Regards, Odette Laska General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was in a very good location, with great views of the city and the inlet. The room was comfortable with the balcony providing better access to the great views. The bed was extremely comfortable. In these COVID times, I really appreciated that the room was not serviced during my stay, I was able to go into my room and wipe all appropriate surfaces with my antibacterial wipes, and then relax knowing that nobody was coming into my room.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded 16 Mar 2021
Dear MVICAustralia, Thank you for taking the time to review your recent stay with us at the Sebel Cairns Harbour Lights. I am delighted that you enjoyed your stay and I am so pleased that you appreciated the option to not service your room if you so wished. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager
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The Cairns Harbour Lights is a modern, friendly and convenient hotel located on Cairns Harbour water front. The rooms are spotless with new beds installed - very comfy. There are many local restaurants and shops. The boats to barrier reef and local islands are a stones throw from the front door. Staff are friendly and helpful.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette L, General Manager at Cairns Harbour Lights
Responded 22 Jan 2020
Dear murielsoden, Thank you for taking the time to review your recent stay with us at Cairns Harbour Lights. I am delighted that you enjoyed your stay and found it to be modern friendly and convenient. I will be sure to share your feedback with the team as I am sure it will serve as encouragement to continue to try their hardest to make our guests feel welcome and at home. I do hope we have the opportunity to welcome you again in the future. Sincerely, Odette General Manager
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We booked for 9 nights in April/May, the service we received from Greg at reception was fantastic. We had to leave 1 day early due to Family, and Greg was outstanding. Thank you. Our suite was lovely and we had a lovely view of Trinity inlet. The location was perfect for us as we walked every day/night along the boardwalk and enjoyed all the eateries, activities that were close by.
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Date of stay: May 2021
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded 20 May 2021
Dear Sarjalar, Thank you for your lovely review, I am so pleased you enjoyed your stay, our location and your time in Cairns. I will share your kind words regarding Greg, thank you for letting us know, he is a valued member of our team. Kindest Regards, Odette
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We recently returned from a 2 night stay. The hotel itself is in a great location on the marina with lovely views and heaps of restaurants nearby
The staff were also very friendly and helpful.
The room ( trinity bay apartment) was nice but there were a few minor negatives - unfortunately the door to the bedroom is just a frosted glass sliding wall so makes it a bit difficult to sit up and have lights on if you have a sleeping child in the room. We also struggled to get many tv channels to work ( including your basic free to air channels) as it kept saying signal issues
But other than these minor issues we would recommend this hotel.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded 24 Oct 2021
Dear Richard, We very much appreciate your comments regarding your stay at the Sebel Cairns Harbour Lights. I am sorry that you experienced difficulty with your bedroom glass door and your TV during your stay. I will investigate what occured with the team, thank you for letting me know. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Odette Laska General Manager The Sebel Cairns Harbour Lights
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I spent almost a week at Cairns Harbour Lights, visiting Cairns for a work conference. I loved the location, right on the harbour front with easy access to the CBD and harbourfront restaurants, whilst being peacefully quiet. I just wish the pool was open for longer, as the weather was so warm it would've been great to swim late at night, although the opening hours were very reasonable. Everything was serviced well, spotlessly clean with friendly staff - thanks for having me!
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette L, General Manager at Cairns Harbour Lights
Responded 2 Apr 2020
Dear Turva81, Thank you for taking the time to review your stay with us at the Sebel Cairns Harbour Lights. I am so pleased you enjoyed your time with us and found it convenient for your work conference. I do hope we have the opportunity to welcome you again in the future. Sincerely, Odette Laska General Manager
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My mum and I stayed at CHL for 5 nights. The location was fantastic being within walking distance to many restaurants, the Esplanade strip and the Cairns CBD. The foyer and central architectural design within the centre of the building was beautiful.
The rooms were nice, but were a little musty, likely because the aircon is on a lot with little fresh air coming in as it’s too hot to open doors for extended periods. Bed was comfy and the bathroom was spacious. I saw negative complaints about no hot water, but it just takes a bit to come in. And when it does it’s perfectly fine. It was great to see real hair dryers in the rooms. And closet storage was good. On the 9th floor I had a great view of the harbour and the city scape as did my mum on the 7th.
The pool was simple but good to cool down in with nice views and ample shade.
The staff were impeccable. Hannah (and her cute sidekick Colin 🐶) were a delight to deal with. So friendly and helpful, she really made our stay pleasant as did Colin!
We had only a couple of issues, mum changed rooms because the first room was a bit too musty and there was an issue with an over achieving fridge that was freezing everything. But they were remedied quite quickly. Curtains in our rooms are probably due for some cleaning.
Otherwise a great stay! Would return.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip:The hot water may take some time to come in, just be patient!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded 21 May 2022
Dear 1312debh, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +61 7 4057 0801 M. +61 4 03 409 231 E. h8777-gm@accor.com
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We loved our stay at the Sebel. The staff were friendly and helpful. The apartment was very spacious and comfortable with an excellent view of the river boats from the very large balcony. Laundry and shower were excellent. The fridge is a bit small but fine for a short stay. Not much room in the ice box though. Great location a short walk to most everything in Cairns. We had an issue with a broken curtain rod which the hotel fixed immediately. Pool upstairs was cold and a bit awkward but with a nice view over the river and parks. I wouldnt choose this hotel for the pool, but the public lagoon one block away is fine for swimming so maybe a hotel pool is not necessary. would be great to have a heated jacuzzi.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded 3 Oct 2021
Dear Robert, Thank you for your lovely review, I am so pleased you enjoyed your stay with us and found our team to be helpful. I do hope we can welcome you again in the future.
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We recently stayed 7 nights at Cairns Harbour Lights over the Easter School holidays and we honestly couldn’t be happier. From the time I booked online on the Accor website to contacting the hotel direct to make an amendment, everything just went swimmingly. Greg in particular was a tremendous help and an absolute asset to this establishment. Offering genuine customer service, going above and beyond to help us book day tours, recommendations on local activities (especially as we were travelling with two young children) and the list goes on. We will certainly be back. The hotel is stunning, very stylish and extremely clean and tidy. Our apartment was spacious and offered everything you need when away from home with two children as well. Great view of the garden and harbour but not specifically a harbour view room, so we were quite excited to see the water upon arrival. Beds were extremely comfy and an offering of pillow types just topped off a great holiday. To add - some great restaurants directly downstairs, convenience store across the road and a brilliant kids playground “the Tree House” and “The Lagoon & Beach” within only minutes walk. Thank you for making our holiday extra special, especially after the lack of ability to travel during 2020. You were all exceptional and the hotel was wonderful, from the bottom of our hearts, thank you very much! I hope we have the pleasure of returning again soon! 🤞
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded 27 Apr 2021
Dear DanandLeanne08, Thank you for your lovely review, I am so pleased you enjoyed your stay. It is great to be able to get out and holiday again after a tumultuous year. I have passed your kind feedback onto Greg, and will be sure to share it with the team. I do hope we have the opportunity to welcome you and the family again in the future. Sincerely, Odette General Manager
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The place was great on the outside, the amenities were great too and the view.. magnificent! The room was really average though, I would not rate it as being 4.5 star... especially the bathroom - it was dark and lacked ventilation. However I believe it was worth what we paid for it, i just hope there are better rooms in this hotel. It has a great potential - i do recommend it because of the location, price, service and views!
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded 27 Apr 2021
Dear marysalabutova, Thank you for your lovely review, I appreciate your feedback and will address your concerns with the team. We have many different rooms at the property. We would love the opportunity to welcome you again in the future. Sincerely, Odette General Manager
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I don't remember our room number but it was a 1-bedroom, 2nd floor unit right in the corner. View overlooking both the Hilton on the right and the harbor on the left. I wrote about it on my travel blog. It's at blogspot. just type in sharonsparlin+blogspot and it should come up. Then just type in "Harbour Lights" in the search engine.
Hi. My husband and I recently stayed at this hotel. The room we were in did not have a sofa bed in it but that doesn't mean other rooms don't have them. I am sure the hotel would be able to advise you regarding that. They may even have a rollaway that they could put in there.
There are more places to choose from in the Cairns area.
PRICE RANGE
AU$257 - AU$491 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cairns harbour lights hotel cairns, harbour lights apartments cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
54
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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