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Reef Palms

Booking.comUSD 89*
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#3 of 64 Hotels in Cairns
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Reef Palms
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555 Reviews from our TripAdvisor Community

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There are newer reviews for Reef Palms
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Showing 505: English reviews
Reviewed 20 June 2016

Good value for money Stayed for 2 nights in mid June Had a room on the side entrance that I thought would be noisy but slept very well! Front staff were quite friendly and informative despite being busy for long weekend! Location is approx 25-30 mins walk from downtown area in a fairly quiet area

2Thank John M
Sharon H, Owner at Reef Palms, responded to this review

Thank you very much for writing, I know our Managers Jeff and Lynn with be so pleased you enjoyed your stay with us. I hope you will stay with us again if you are in Cairns

Reviewed 18 June 2016 via mobile

Our second stay at Reef Palms and we were not disappointed. Jeff and Lynn provide professional helpful and friendly service which ensures your stay is as enjoyable as possible. Great quiet location close to town 2km walk along promenade or buses around the corner or Jeff will ring you a cab. Rooms are spacious and clean with kitchen facilities great...

1Thank nicposs
Sharon H, Owner at Reef Palms, responded to this review

We are always thrilled when our guests who have stayed with us before choose to stay with us again. Jeff and Lynn are lovely and always try to ensure our guests are looked after. We hope to see you again.

Reviewed 15 June 2016

Really friendly staff. Jeff the manager goes out of his way to help YOU get the best out of your holiday by recommending tours that may suit your needs. Loved the FREE shuttle Really quiet area. Really spacious rooms. Great shower. Only few minutes from airport and 20 mins walk to marina, but FREE shuttle is available.

Thank CazzaAdelaide
Sharon H, Manager at Reef Palms, responded to this review

Thank you for your feedback !. I really am glad you enjoyed your stay with us and look forward to hosting your next holiday. Regards Jeff

Rossville, Georgia
Reviewed 15 June 2016

The owners were so nice. They were helpful with hints on restaurants and tours. Also the shuttle to town was great. The pool area was beautiful. It was a little far from the center of town but with the shuttle and a couple of taxis we did well. They even gave us a ride for one of our tours.

Thank maryh987
Sharon H, Manager at Reef Palms, responded to this review

thank you for your review. We appreciate your honesty and hope you will return to see us for future holidays ! Regards Jeff

Newcastle, Australia
Reviewed 4 June 2016

We stayed here back in January, it was worth the money we paid, the staff were extremely friendly and helpful. We had our two kids with us (aged 6 & 2), all they wanted was to swim in the pool which they loved. Only downside was the pool was quite hot! Otherwise, nice stay, and they dropped us at the...

Thank Erin M
Sharon H, Owner at Reef Palms, responded to this review

Thank you very much for staying with us, it was wonderful to have you take the time to write. January is very hot here in Cairns - even the water in the pool unfortunately. Love to have you come back if in Cairns in the future.

Sedalia, Missouri
Reviewed 4 June 2016

I came Cairns to go scuba diving and simply needed a place to rest at night. What I got was a motel that provided not only a safe place to rest, a great walking location to roam, free transport to central Cairns (otherwise the hotel is located about 30 minutes walk away from the docks), and a spacious and versatile...

Thank Sabrina M
Sharon H, Owner at Reef Palms, responded to this review

So glad you enjoyed your time with us and the scuba diving was fantastic. Enjoy the rest of your trip and thank for taking the time to write

minnetonka, mn
Reviewed 4 June 2016

The hotel makes a great base for your stay and tours. Rooms are clean, spacious, comfortable and quiet with a full kitchen. The management (Jeff) went above and beyond to offer a 5 star plus stay. The buffet breakfast is a great deal with good variety to start your busy days. Also note: the hotel can book all your tours...

Thank 620traveler
Sharon H, Owner at Reef Palms, responded to this review

Thank you, Jeff and Lyn were thrilled to receive your response. They have only been here since mid March and they already love the region! They have experienced many of the tours we book first hand through the eyes of a tourist so are able to honestly advise guests on what trips to take.

Christchurch, New Zealand
Reviewed 2 June 2016

Great Managers and Staff very obliging and happy, #Will only stay here when on business or holiday in Cairns area I will be staying at the Reef Palms every time I visit on business stayed five nights last trip was great and clean and well set out. This time I will go for the breakfast as well looked great

Thank Wolfman1919
Sharon H, Owner at Reef Palms, responded to this review

Thank you, we enjoy having you stay with us and look forward to seeing you again.

Launceston, Australia
Reviewed 21 May 2016 via mobile

After having stayed in higher priced hotels in Cairns and been quite disappointed we decided to change the focus and booked a 1 night stay at Reef Palms before flying out. What a great find! Lovely staff, got to check-in early when went to leave luggage on hold, great room, comfy bed, loved the pool!! Breakfast was basic but included...

1Thank SirliNiidas
Sharon H, Owner at Reef Palms, responded to this review

Thank you very much, we do try hard and we appreciate your comments

Perth, Australia
Reviewed 12 May 2016

The biggest issue facing anyone trying to work out where to stay is what is really good value for a decent place to stay. Too many properties are excessively priced for what they offer. Reef Palms is definitely NOT one of these. Located pretty much on a direct line from airport to city central a taxi cost me $15 each...

Thank Ken G
Sharon H, Owner at Reef Palms, responded to this review

I am so pleased you enjoyed your stay with us, we do try very hard to provide value for money.

162 photos of this hotel

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Pool/Beach Area (21)
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Management photos: Courtesy of the property manager

All Management Photos (26)
Room/Suite (14)
Hotel & Grounds (5)
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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Reef Palms

Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $113 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Reef Palms Cairns, Queensland
Reef Palms Hotel Cairns
Hotel Style:
#4 Romantic Hotel in Cairns
#5 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Reef Palms staff and other travellers.
15 questions
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Questions? Get answers from Reef Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast was worth the little extra. It's very simple, but adequate.”
ICBM, 26 Apr 2017 | Read review
“Ground floor rooms are convenient if you have heavy luggage.”
EB873, 21 Apr 2017 | Read review
“We were on the ground floor, but the whole building was very quiet.”
InaC689, 17 Apr 2017 | Read review
“No lifts so if mobility limited request first floor”
Blackwells2014, 19 Mar 2017 | Read review
“Did not see a lift to the first floor”
kenbearfield, 17 Mar 2017 | Read review
5 of 5
USD 89* /night
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Prices are for 1 room, 2 adults
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