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All reviewsmotel offersfree shuttle to the airportgreat hostsclose to the airportshuttle servicetaxi ridecock and bullminute walkcontinental breakfastflight pathkitchen facilitiesself containedspent nightsquiet locationsmall kitchentown centreonly stayed one night
My girlfriend and I only stayed one night at the Reef Palms, so I don’t have a lot to go off of. When checking in, the lady working the front desk was very kind and helpful and took some time to inform us about food...More
Great service, a smiling and attentive staff. Too was very good. Location was good, a good walk into centre of Cairns. Good value and very pleasant staff. Pool was good. we booked a trip through the office and were recommended a very good one.
I had the pleasure of spending a week with Lyn & Jeff and found them to be very friendly and extremely helpful. The breakfast was great and location good, if you like to walk. A short walk to convenience stores and places to eat. A...More
Though after communicating with the owners we finally got the money back, we (2 persons in the same group) were charged a credit card admin fee due to the wrongful charge.
I don't understand why the owner charged us additional fee when they knew the...More
Thank Beiqi Z
Response from Jeffrey L, Manager at Reef PalmsResponded 3 March 2017
Dear Beiqi Zhang,
I am sorry for the misunderstanding on the refund issue. We srtive to give our customers the best service possible and although as explained to you on the phone it took a few days to sort through the payment issue as being...More
I've been all over the world and finally found this gem!!! You couldn't find a more friendly, helpful or accommodating place to stay in Cairns! From help with booking excursions to late check outs, it's like staying with family. Large rooms, nice pool area, cute...More
We arrived about 11 pm , got a taxi to the hotel , the staff knew we were coming and gave us a code to open the box where our room keys were . They told us what room we
were in and that was that . very enjoyable hotel