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Reef Palms

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Traveller (168)
Room & Suite (307)
Pool & Beach (52)
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Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (645)
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304
208
47
12
11
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All reviewsmotel offersfree shuttle to the airportgreat hostsclose to the airportshuttle servicetaxi ridecock and bullminute walkcontinental breakfastflight pathkitchen facilitiesself containedspent nightsquiet locationsmall kitchentown centreonly stayed one night
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91 - 95 of 582 reviews
Reviewed 16 March 2017

My girlfriend and I only stayed one night at the Reef Palms, so I don’t have a lot to go off of. When checking in, the lady working the front desk was very kind and helpful and took some time to inform us about food...More

1  Thank Kosmosis707
Reviewed 15 March 2017

Great service, a smiling and attentive staff. Too was very good. Location was good, a good walk into centre of Cairns. Good value and very pleasant staff. Pool was good. we booked a trip through the office and were recommended a very good one.

Thank mark w
Reviewed 3 March 2017

I had the pleasure of spending a week with Lyn & Jeff and found them to be very friendly and extremely helpful. The breakfast was great and location good, if you like to walk. A short walk to convenience stores and places to eat. A...More

Thank Robyn2217
Reviewed 1 March 2017

Though after communicating with the owners we finally got the money back, we (2 persons in the same group) were charged a credit card admin fee due to the wrongful charge. I don't understand why the owner charged us additional fee when they knew the...More

Thank Beiqi Z
Response from Jeffrey L, Manager at Reef PalmsResponded 3 March 2017

Dear Beiqi Zhang, I am sorry for the misunderstanding on the refund issue. We srtive to give our customers the best service possible and although as explained to you on the phone it took a few days to sort through the payment issue as being...More

Reviewed 26 February 2017 via mobile

I've been all over the world and finally found this gem!!! You couldn't find a more friendly, helpful or accommodating place to stay in Cairns! From help with booking excursions to late check outs, it's like staying with family. Large rooms, nice pool area, cute...More

1  Thank beverly35
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 80 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 80 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (168)
Room & Suite (307)
Pool & Beach (52)
Dining (16)
Amenities (21)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
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AndyP1998
4 August 2017|
AnswerShow all 7 answers
Response from Jay E | Property representative |
Breakfast included is not a cooked breakfast, If breakfast is included in your room rate , you can add a cooked breakfast for an extra $8.00
0
Votes
loveoftravel2015
5 April 2017|
AnswerShow all 7 answers
Response from triharder9990 | Reviewed this property |
You can easily call a cab or have it prearranged. The shuttles don't run that early.
1
Vote
tracyhenry
22 January 2017|
AnswerShow all 5 answers
Response from Dave R | Reviewed this property |
We arrived about 11 pm , got a taxi to the hotel , the staff knew we were coming and gave us a code to open the box where our room keys were . They told us what room we were in and that was that . very enjoyable hotel
0
Votes
Room Tips
"Rooms available on park side."
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"There is no lift so a ground floor maybe important for some guests."
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"There are ground floor rooms, if you have trouble wuth steps."
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"We were on the ground floor, it was excellent."
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