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Reef Palms

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Traveller (168)
Room & Suite (307)
Pool & Beach (52)
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Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (646)
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583 results
Traveller rating
305
208
47
12
11
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305
208
47
12
11
Show reviews that mention
All reviewsmotel offersfree shuttle to the airportgreat hostsclose to the airportshuttle servicetaxi ridecock and bullminute walkcontinental breakfastflight pathkitchen facilitiesself containedspent nightsquiet locationsmall kitchentown centreonly stayed one night
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11 - 15 of 583 reviews
Reviewed 17 February 2018

We stayed at Reef Palms two nights, and had no complaints. It was roomy and comfortable, and not to long a walk (15-20 min) from downtown. Rooms were comfortable and clean, and the service was good. Room has air conditioner, tv, small fridge and kitchen....More

Thank delidog
Response from Jay E, Manager at Reef PalmsResponded 3 weeks ago

Dear Delidog, Thank you for staying at Reef Palms, and for sharing your views through TripAdvisor. I will pass on your feedback to the team here and I shall pass your concerns onto the relevant departments. It was a pleasure having you with us and...More

Reviewed 14 February 2018

I rang and spoke to Lynne and made a provisional booking for 12 nights and requested a ground floor room. On the day I was due to arrive I was delayed. I rang Lynne who left the key for the room in a secure place...More

1  Thank MikeCP49
Response from Jay E, Manager at Reef PalmsResponded 3 weeks ago

Thank you for staying at Reef Palms, and for sharing your views through TripAdvisor. It was a pleasure having you with us and we hope to welcome you back when you next return to Cairns. I am glad you enjoyed your trip through North Queensland...More

Reviewed 13 February 2018

This was our first time staying at the Reef Palm. It was clean, cool, tropical and staff were fantastic. We stayed there before flying off overseas and on our return, before driving home. I was unwell on our return and they were wonderful in giving...More

1  Thank Lyn R
Response from Jay E, Manager at Reef PalmsResponded 3 weeks ago

Dear Lyn, Thank you so much for taking the time to review your recent experience with us. We are delighted to note you had an enjoyable stay and that you were happy with the overall cleanliness, facilities and location. Thank you and we look forward...More

Reviewed 25 January 2018

We stayed at Reef Palms for 6 nights. Hop, step and a jump to the esplanade and the beach and a 15 minute walk to the city centre, this motel is excellent in every respect and by any measure. Jeff and Lynn the husband and...More

3  Thank _donwijeyesekera
Response from Jay E, Manager at Reef PalmsResponded 3 weeks ago

Thank you for your fantastic review of Reef Palms Apartments. Reading such glowing comments about the hotel, service, genuine care and comfort makes everyone in our team immensely proud. Our team was very happy to read your comments about being helpful and friendly, we do...More

Reviewed 22 January 2018

This friendly, welcoming is hotel well positioned between the airport and city centre of Cairns. My room had a small kitchen, although I took advantage of the reasonably priced breakfasts in their cafe. They have a free shuttle into town twice a day, although the...More

2  Thank pauly233
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 80 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 80 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (168)
Room & Suite (307)
Pool & Beach (52)
Dining (16)
Amenities (21)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
AndyP1998
4 August 2017|
AnswerShow all 7 answers
Response from Jay E | Property representative |
Breakfast included is not a cooked breakfast, If breakfast is included in your room rate , you can add a cooked breakfast for an extra $8.00
0
Votes
loveoftravel2015
5 April 2017|
AnswerShow all 7 answers
Response from triharder9990 | Reviewed this property |
You can easily call a cab or have it prearranged. The shuttles don't run that early.
1
Vote
tracyhenry
22 January 2017|
AnswerShow all 5 answers
Response from Dave R | Reviewed this property |
We arrived about 11 pm , got a taxi to the hotel , the staff knew we were coming and gave us a code to open the box where our room keys were . They told us what room we were in and that was that . very enjoyable hotel
0
Votes
Room Tips
"Rooms available on park side."
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"There is no lift so a ground floor maybe important for some guests."
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"There are ground floor rooms, if you have trouble wuth steps."
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"We were on the ground floor, it was excellent."
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