Reef Palms
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41-47 Digger St corner McKenzie Street, Cairns, Queensland 4870 Australia
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About
#15 of 69 in Cairns
Location
Cleanliness
Service
Value
Welcome to Reef Palms, your Cairns “home away from home.” Reef Palms aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
For those interested in checking out popular landmarks while visiting Cairns, Reef Palms Hotel is located a short distance from McLeod Street Pioneer Cemetery (0.5 mi) and St Monica's Cathedral (0.9 mi).
Rooms at Reef Palms Hotel offer a flat screen TV, air conditioning, and a kitchenette providing exceptional comfort and convenience, and guests can go online with free wifi.
A pool and breakfast will also help to make your stay even more special. If you are driving to Reef Palms Hotel, free parking is available.
If you’re looking for a French restaurant, consider a visit to C'est Bon Restaurant Francais, Petit Cafe Cairns, or M Yogo, which are all conveniently located a short distance from Reef Palms.
If you are interested in exploring Cairns, check out a government building, such as Cairns District Court.
Reef Palms puts the best of Cairns at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Free shuttle or taxi services
Baggage storage
Non-smoking hotel
Laundry service
Parking
Wifi
Outdoor pool
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Airport transportation
Shuttle bus service
Outdoor furniture
Self-serve laundry
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Room features
Air conditioning
Private balcony
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
15Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
41-47 Digger St corner McKenzie Street, Cairns, Queensland 4870 Australia
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770Reviews18Q+A100Room tips
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Booked somewhere a bit closer to the airport for our last night (as opposed to in the esplanade) however I shouldn’t have we should have just stayed in the main part of town. You couldn’t walk to the main part of town from here. Our room had the previous occupants leftover rubbish, a huge cockroach and we were next the gate that you had to use to get in after hours so this banged on and off all night and continually woke us up! It’s also close enough to the airport that planes taking off and landing is very loud. The only positive was that it is walking distance to the best Chinese restaurant I’ve ever been to (Tim Hei Zhong Kong) and the man at reception was friendly. Perhaps our stay would have been better if we weren’t on ground floor near the gate. There would be plenty of options for the same price in the better part of Cairns.…
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Date of stay: April 2022Trip type: Travelled
Helpful
Room was not made up on arrival, no responsibility taken by owner by manager, excuses and minor apology provided, when complaint made. When complaint was made, owner took no responsibility for the situation, and in fact did nothing to resolve the situation.
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Date of stay: March 2022
Location
Cleanliness
Service
Room Tip: Do not go to Reef Palms Cairns
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Helpful
The rooms are filthy and dusty. They made us pay more after we locked in the price. And they never refunded our deposit. We sent message but they never replied. Very bad please avoid. Not only us but we saw them make another guest pay more too claiming they had an error and their price was never really locked in. Air conditioner worked but was very dusty and cairns was really a hot place so that was hard. They once claimed after we unpacked we actually got the wrong room but later said it was ok. This made us feel things were very unorganized. Our overall experience was very bad and we wished we had booked a different hotel.
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Date of stay: February 2022
Rooms
Location
Service
Room Tip: Make sure to call them to ensure price for room is correct. It happened to someone else as well...
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Helpful
A very nice motel, with lovely staff, I was wanting a nice and quiet environment and i definitely did get that here. The room was nice and big, perfect for myself and my husband, we went for morning strolls on the beach as its very close by and very convenient. Overall I recommend this place, I'll definitely be back later this year!
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Date of stay: January 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Most hotels waive refund policy if you can’t make it due to covid border closures and cancelled flights. Hotel would not reimburse even though we couldn’t make it to stay due to covid flight cancellations so I’d suggest elsewhere that are flexible if something out of your control happens.
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Date of stay: January 2022Trip type: Travelled
1 Helpful vote
Helpful
Stayed a couple of days, 10/12 & 11/12 room 206. With Mum and my son. Nice and clean, cute kitchen, secure and the staff very friendly. Close to city, dining, shopping and esplanade. Would definitely recommend couples & families and I will stay again.
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Date of stay: December 2021Trip type: Travelled
Helpful
Close to the airport but the toilet had filth all around the area where the toilet meets the floor. The spa bath had mould all around the rim. The bed was comfortable. I will go somewhere else when I visit Cairns next. This motel needs a major upgrade immediately.
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Date of stay: December 2021Trip type: Travelled
1 Helpful vote
Helpful
+1
I paid to stay here for 5 nights but left after the first night. I asked the manager for a refund for the 4 remaining nights but I was refused. The room had a musty smell, the walls had marks, scuffs and mould on the crevice of the skirting boards. The curtains had black mould on them, the back screen door had a hole in the screen to access the door lock, rubbish over the back fence, cigarette butts in the pot plants and the fans were not properly attached to the ceiling. I would absolutely encourage you to spend $140 a night elsewhere.
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Date of stay: May 2021Trip type: Travelled
1 Helpful vote
Helpful
Managers and staff at reef palms are lovely and do whatever they can to help you ! The hotel itself is run down ( needs a Reno) but cleanish and value for the price you pay. Gardens , pool area and rooms all need a makeover . Not too far from town and close to the esplanade. If you are on a budget hotel is great , otherwise I would look elsewhere . Stayed here two weeks and all good for the price we paid. Room cleaning is only every 7 days but towels are changed every four. We used Our own cleaning wipes to keep room and bathroom clean . . Overall 6 out of 10 . I think the owners could improve this hotel with little money and lots of elbow grease .
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Date of stay: June 2021Trip type: Travelled
Helpful
I just needed a nights stay close to the airport for the Red Eye flight out of Cairns to Brisbane. The price was good and the room was clean. For what you pay, I'd stay their again. The room had a slight stale smell about it (possibly older carpets etc); but they were clean. The owners were incredibly friendly and offered to upgrade me; but that wasn't required - for my sleep only night. I'd stay again if it was for 1 night prior to an early flight out.
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Date of stay: April 2021
Location
Cleanliness
Service
Helpful
Response from Jay Elpitiya, Owner at Reef Palms
Responded 6 May 2021
Thanks for your Feed back.
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PRICE RANGE
USD 77 - USD 99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reef palms cairns, reef palms hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
42
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Claim Your Listing Frequently Asked Questions about Reef Palms
Which popular attractions are close to Reef Palms?
Nearby attractions include Crackerbox Palace (0.3 km), Opal Art Global (0.2 km), and Landmark Gallery (0.5 km).
What are some of the property amenities at Reef Palms?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Reef Palms?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Reef Palms?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Reef Palms?
Conveniently located restaurants include Dunwoody's Tavern & Liquor Barn, Guyala Cafe, and Blue Mango Cafe and Wine Bar.
Are there opportunities to exercise at Reef Palms?
Yes, guests have access to a pool during their stay.
Does Reef Palms have an airport shuttle?
Yes, Reef Palms offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Reef Palms have airport transportation?
Yes, Reef Palms offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Reef Palms?
Yes, laundry service and self serve laundry are offered to guests.