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Cascade Gardens

202 reviews
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Traveller (62)
Room & Suite (44)
Dining (5)
Overview
  • Excellent48%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
Public Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Kitchenette
3.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)Write a Review
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All reviewsglenda and chrispleasant holidaybrilliant accommodationfree wifi worked wellnight safesandwich makerfoxtel channelsfull size fridgestudio apartmentoutdoor arearusty's marketlarge living areaserviced weeklybest dealswashing machinebefore bookingfully self contained
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51 - 55 of 180 reviews
Reviewed 29 August 2016

Wow. Very unprofessional manager. I rang to ask about the additional charge made to our credit card which differs from the amount on the confirmation. Had to endure her barrage of 'how dare i demand a refund' (which i didn't even), 'its a worldwide charge...More

1  Thank rosie s
Response from chrismdaniel, Manager at Cascade GardensResponded 30 August 2016

Thank you for your review we work very hard to please all our guest but there are times when no matter what we do we cant always please everyone. Reading your review its not about the customer serivce you recieved after hours, the free upgrade...More

Reviewed 23 August 2016

Recently spent a week at Cascade Gardens and I can highly recommend it. Arrived late at night and the late-entry system worked perfectly. The studio room (with a large double and a single bed) was spacious with a well-equipped kitchen area - big fridge and...More

1  Thank Johnny S
Response from CascadeGardens, Manager at Cascade GardensResponded 25 August 2016

Thank you very much for you kind review! Hope to see you back here again one day.

Reviewed 20 August 2016

I chose this property on the strength of the reviews and because it had a kitchen and guest laundry. The facilities did not disappoint. The kitchen and bathroom appeared to have been recently renovated. Everything was clean. We were given an apartment with 3 flights...More

2  Thank Marilyn50
Response from CascadeGardens, Manager at Cascade GardensResponded 22 August 2016

Dear Mailyn, Thank you so much for your review. We certainly were waiting for it in anticipation! We appreciate your review regarding our rooms, we have just been newly renovated and we do pride ourselves in our clean rooms. My apologies you had to wait...More

Reviewed 17 August 2016 via mobile

We booked three nights in Cairns as part of our Australia trip. After a flight up from sydney we were ready just to crash out. We arrived and got my email open, entered the code for the safe and there was no key for us!...More

Thank robhunton
Response from CascadeGardens, Manager at Cascade GardensResponded 22 August 2016

Dear Robhunton, Thank you for your review! We are still so sorry about the night safe mix up and we are so appreciative that you were so understanding. Glad we were onsite to assist you! So lovely to hear how much you enjoyed our facilities...More

Reviewed 14 August 2016

This is a great little studio apartment conveniently located only a few blocks walk away from the heart of the action in Cairns. The location is in the heart of the church precinct and it was very quiet at all times of the day. All...More

Thank Heidi C
Response from CascadeGardens, Manager at Cascade GardensResponded 22 August 2016

Dear Heidi, Thank you for taking the time to review our property! So lovely to hear that you enjoyed your stay with us and thought our apartments were cute! We can't wait to see you next time in beautiful Cairns. - Management

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 101 - USD 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Cairns
#5 Spa Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 101 - USD 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Cairns
#5 Spa Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (62)
Room & Suite (44)
Dining (5)
Pool & Beach (5)
Questions & Answers
Ask a question
JPenn1502
17 December 2017|
AnswerShow all 3 answers
Response from CascadeGardens | Property representative |
The two bedroom apartment has a king bed in the main bedroom and the second bedroom has two single beds or can be made as a king bed. Due to the large space of this two bedroom apartment we can also accommodated two extra... More
0
Votes
Kristina M
22 January 2017|
AnswerShow all 7 answers
Response from CascadeGardens | Property representative |
Yes we have free wi fi for every guest.
0
Votes
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123
Room Tips
"Any of the rooms would be great"
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"Travelers with luggage should know that there is no lift, so be prepared to carry your bag up stairs or..."
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"There are only a few rooms that face onto the Swimming Pool, book early if you want one of these!"
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"Ask for an updated room with a view of the mountain, you get a partial view of the colours of the sunset as..."
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