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Cascade Gardens

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#23 of 66 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Cascade Gardens
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167 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed 28 April 2016

Firstly the reception staff are super friendly and really helpful as we had to change the spec of our apartment at short notice and they were more than accommodating. The apartments are large, well appointed, clean and all have out door space - we even had a washing machine which was very handy on a week long trip. The pool...

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Helpful?
1Thank Clare M
CascadeGardens, Manager at Cascade Gardens, responded to this review

Good to hear, looking forward to seeing you guys again!

Reviewed 19 April 2016 via mobile

The lovely staff had a great chat with us when we saw them but otherwise left us to peacefully enjoy our stay. The room was perfect with modern kitchen, bathroom and appliances, ours happened to be right next to the pool on the ground floor which was great as the pool is fantastic and comes with a large bbq area....

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Helpful?
Thank Alex M
CascadeGardens, Manager at Cascade Gardens, responded to this review

Hey guys, glad to hear you had a good stay. Regarding accessing the building after hours we do send out emails with all info which you eventualy found which is good. Also regards the phone not sure why it would have rang out, we pay an after hours company to be on call every hour we are closed so when...

Singapore, Singapore
Reviewed 11 April 2016

This was a nice and comfortable place to stay . We had booked on line so it was like what we had expected .we had a clean kitchen with all morden electrical equipment . The staff was friendly . The Internet was also fast . So enjoyed the stay .

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Thank Seetalusha
CascadeGardens, Manager at Cascade Gardens, responded to this review

Great to hear about your stay and hope to see you again one day.

Reviewed 1 April 2016 via mobile

We arrived at Cascade Gardens for a 5 nights, having completed 4 weeks travelling up the East Coast. The apartment was fantastic with all the facilities you may need for a self catering holiday, microwave, hob, fantastic washer and dryer. It was lovely and clean and the bed was so comfy. We enjoyed relaxing around the pool and had a...

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1Thank Rubyholiday
CascadeGardens, Manager at Cascade Gardens, responded to this review

Love hearing about your enjoyable stay! Hopfully see you again one day

Christchurch, New Zealand
Reviewed 24 March 2016

My wife and i stayed here for a few nites recently. We arrived in the early hours so had to use the lock box to retrieve keys etc . Very simple and hassle free. Our room was clean and tidy with a full kitchen . Everthing was easy to access. Just a few minutes walk . to, a supermarket or...

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Helpful?
Thank Russellberry
CascadeGardens, Manager at Cascade Gardens, responded to this review

Glad you had a great stay! Hopefully see you again soon

Hobart, Australia
Reviewed 17 February 2016

Firstly, I did my research well, comparing Airbnb with these type of holiday apartments near the Esplanade. Cascade Gardens won out because of its location, price, the modern decor and the sheer size of the apartment. Throw in washer/dryer and superb airconditioning and the place did meet all expectations. The wifi was a bit cumbersome to connect each morning, but...

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1Thank Gino P
CascadeGardens, Manager at Cascade Gardens, responded to this review

Glad you had a great stay! Hopefully see you again soon

New Ireland
Reviewed 14 February 2016 via mobile

They promise internet service but it was off most of the time my overseas colleague was there. He called up, was told the receptionist would call him back and then nothing happened. No calls back. The next morning I waited for him in the lobby and watched a different receptionist deal with other guests with the same issue. No real...

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3Thank Nipsco
CascadeGardens, Manager at Cascade Gardens, responded to this review

Dear Nipsco, Thank you for your review. So management can continue to make our establishment even better, let me get this straight - you weren’t even a guest? Even though your review doesn’t really warrant a response as you did not stay here I'll have my say anyway: You dropped your college here and never yourself used our internet but...

Reviewed 2 February 2016 via mobile

This little hotel is just what you need. It was our first time visiting Aus from the UK and the first place we stayed it - couldn't have asked for a better start! The rooms were spacious, clean and comfortable. Despite the jet lag I didn't really mind waking up to the sound of tropical birds outside! The family staff...

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Helpful?
Thank cgstamp
CascadeGardens, Manager at Cascade Gardens, responded to this review

Hi Cgstamp, Thank you so much for taking the time to write your review. As you mentioned we are a family business we do try very hard to keep our little hotel and a very high standard and reviews like yours remind us why we continue to work so hard. Your review helps us to continue getting even better! I...

Reviewed 28 January 2016 via mobile

A studio apartment, clean & roomy. New fridge freezer but had been switched off so had to mop up water! Wifi not g8 had to keep logging on. Near to Cairns Central station for Kuranda train, beach & jetty plus esplanade pool. G8 if you have no car as buses nearby too. Downside-told bathroom got cleaned after 2 days-never happened...

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Helpful?
1Thank Medicsec
CascadeGardens, Manager at Cascade Gardens, responded to this review

Glad to hear you gys had a good stay, have brought these small issues up with the cleaning staff and have changed our system to make sure we do not miss things like this again. Many thanks and hope to see you again one day

Cairns, Australia
Reviewed 26 November 2015

The room was self contained with everything that we needed, fridge, toaster, microwave etc Our room over looked the pool,and we found it quiet, with just a short walk into the Cairns CBD .Excellent secure off street parking at no extra cost. Great friendly and helpful staff. Would highly recommend it, and we will be using this hotel the next...

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2Thank karenken2010
CascadeGardens, Manager at Cascade Gardens, responded to this review

Glad you had a great stay! Hopefully see you again soon

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you want to experience Cairns - do it in style and stay with us. We are a family run business and we live on site which gives our resort that personal touch. We love helping our guest and pride ourselves on making sure your holiday is the best it can possibly be. The resort lies in the Heart of Cairns, within a five minute walk to the Cairns CBD or our famous stunning lagoon pool which is located along the tranquil Cairns Esplanade. We offer fully furnished boutique style apartments equipped with everything you need for one guest or five. We have cute to boot studio apartments - perfect for couples on a romantic getaway or that conference with work. Our studios boast full kitchen facilities as well as LCD TV to watch whilst you relax in bed. Our desirable One Bedroom apartments are perfect for couples or Families. They offer that touch more privacy and come with full kitchen and washing facilities. Our Amazing two bedroom apartment is truly stunning. It boasts a massive master bedroom complete with en-suite and spa bath. There is also a second bathroom, huge living area and full kitchen and washing facilities. Truly beautiful! We also offer accommodation in a small dorm for backpackers who wish to stay in style and are looking for a more upmarket option. Our resort also offers our guests gym facilities, a public laundry on site including washing machines and dryers. A beautiful pool area complete with a bubbling spa, shady umbrellas and reclining chairs to melt the stress of daily life away. A large BBQ area perfect for a gathering with friends and family. We also offer a fully equipped tour desk to book all your tours to the amazing Great Barrier Reef to skydiving for all you adrenaline junkies. ... more   less 

Additional Information about Cascade Gardens

Address: 175 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $119 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cascade Gardens 3.5*
Number of rooms: 40
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Also Known As:
Cascade Gardens Cairns, Queensland
Cascade Gardens Hotel Cairns
Hotel Style:
#6 Spa Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cascade Gardens staff and other travellers.
5 questions
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Sabadell, Spain
1 month ago
7 months ago

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Questions? Get answers from Cascade Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enquire before booking about the beds. Only book a room with a newish bed and book on that condition.”
 of 5 bubbles cathfree, 15 Feb 2017 | Read review
“No lift so if you are not good with stairs get lower room”
 of 5 bubbles MandyB569, 19 Jan 2017 | Read review
“Our room didn't face the pool, but being near the parking lot turned out to be very convenient for using our rental car.”
 of 5 bubbles lorilouf, 27 Nov 2016 | Read review
“Home away from Home!!”
 of 5 bubbles 513naomir, 27 Nov 2016 | Read review
“Ground floor with door leading directly to the pool.”
 of 5 bubbles meanjean_10, 14 Nov 2016 | Read review
5 of 5