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City Plaza Apartments Cairns

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37-39 Digger St, Cairns, Queensland 4870 Australia
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (12)
Room & Suite (5)
Pool & Beach (3)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#46 of 101 Speciality lodging in Cairns
One and Two bedroom self contained holiday apartments.
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Location

Full view
69Somewhat walkable
Grade: 69 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
37-39 Digger St, Cairns, Queensland 4870 Australia
Getting there
Cairns Airport4 kmSee all flights
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61Reviews2Q+A16Room tips
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Tay L wrote a review Mar 2021
9 contributions
+1
What a disgusting filthy place. Pre booked 10 months in advance for a two month stay in Feb/March 2021. The apartment was a disgrace. Pillows were yellow and stained and stamped for change in 2013! Photos attached 😡 The mattress and blankets were dirty and smelly. Cockroaches the size of Texas were living happily with us. One bed had no mattress protector ( I had to go and buy one).The walls were scuffed, marked and dirty and needed a good clean and paint .. the skirting boards were obviously never cleaned with thick crusted dirt, and ground in layer upon layer of dust. The aircon filters looked like they hadn’t been cleaned in years! Pics below also. In the end, I couldn’t stay there .. I had to find alternative accommodation. Because I booked through Airbnb, I wasn’t able to get a refund . I don’t know what the other apartments were like, but this apartment (number 6) Was not only dirty and grubby, it needed a good deep clean and update. The lamps were wonky and only one was working out of the 4. The ceiling fans were also filthy. 2 of the seats at the dining table were broken and unable to be used .. I could go on and on. I couldn’t get out of there quick enough. Only sorry, that I paid 2 months up front. Waste of money. I guess you live and learn 😳
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from wayne musson, General Manager at City Plaza Apartments Cairns
Responded 9 Jun 2021
We are very sorry this has happened to you, but as you may or may not know, the last week of your stay the hotel had changed to new management. We totally agree with you on every comment you had made, the rooms were disgusting and run down by the previous managers for the last 7 years as were the gardens. It has taken us so far 3 months of solid cleaning and still going to get the rooms up to the standard you would expect them to be. We have spent 2-3 FULL days cleaning each room as people checkout they were that dirty and filthy. Dust over skirting boards, on top of door ways, fans, top of curtain rails, top of pictures, top of kitchen cupboards had it soo thick it took 2 hours to get all that off as it was all oily dust as well. Yes we have fixed the broken chairs in unit 6 plus a few other units that had them the same way and have fixed all the broken appliances in rooms and lights and in the common areas. Lots of lights were not working there. pest control not done for around 7 years either we believe, the pest controllers came in April and they reported not good conditions, they had to come back a month later to give a second treatment the place was that bad. after they had come there were dead cockroaches and spiders all over the place so they have done their job well and we haven't seen any lives ones now for well over a month. I bet if you come again the place will be totally different to what you experienced.
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AuzzTripper wrote a review Mar 2020
Cairns, Australia52 contributions5 helpful votes
I did a site inspection and booked a 10 night stay planned for my family visiting in April as the apartments were beautifully appointed and spacious for 3 adults and just a hop from my home (unit so no room for extended visitors with us). Sadly Covid-19 hampered out plans but Myra was more than generous in accommodating our request to cancel. Look forward to being able to rebook when travel is allowed again as i don't think you can beat the value for money and cbd fringe convience City Plaza Apartments offers .
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Date of stay: March 2020Trip type: Travelled with family
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meandmymrjoneses wrote a review Feb 2020
Gladstone, Australia144 contributions40 helpful votes
We stayed in a 2 bedroom apartment and found it excellent value for money. Having 3 kids and finding even a hotel room without a huge price tag is hard. Older style but clean and had what we needed. Off street parking with height to allow our 4wd with roof rack (another problem we face with city apartments. We walked to dinner at bali restaurant Bay Leaf.
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Date of stay: January 2020Trip type: Travelled with family
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Sandra H wrote a review Oct 2019
13 contributions2 helpful votes
probably the most unprofessional, terrible place we have ever visited....zero response to the phone number on the check-in window, where a booking was made months ago....for almost 24hrs,- we lost our first day just trying to check in !! so we had to find other accomm, for at least the first night -and for a family in school holidays - that was fun....but once contact was made the next day , the reasons were ''unacceptable''...we had 5 other groups booked there at same time.....every unit had cleaning ''problems'' , washing left in dryers from previous tenants, airconditioner filters needing cleaning as weren't working, bins at pool not emptied all week, deck floors in units really dirty, and the list goes on....very disappointing experience and a dampener on our holiday...would not stay there again ever
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Date of stay: October 2019
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Room Tip: ask for a clean room, and no lift, so only for fit people on third floor - direct flight for...
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Dagboek wrote a review May 2019
Sydney, Australia71 contributions44 helpful votes
I stayed here for two weeks, whilst working nearby. Apartment was very clean and well equipped. They painted the entire building during my stay. Foxtel and wifi are available. Clean swimming pool which unfortunately I didn’t get to use. Next time! Washing machine and clothes dryer Fans and aircon One of the beds had an underlay on it, which was super comfy. It reminded me of a 5 star hotel I once stayed in, where I wanted to stay in bed for the rest of my life😜 Location wise it is about two streets back from the Esplanade and at the quiet northern end of town. I could walk a round trip into the centre of town quite easily, despite being more senior! I walked to work each night after 9 pm and I felt safe. I did nightshift and slept during the day , without a problem. Inside the apartment, I couldn’t hear the other apartments. The lady running the place was very friendly, helpful and available. She went the extra mile. I would definitely stay here again and highly recommend it to anyone. If you are elderly and want to avoid the stairs, there are plenty of good ground floor apartments. Unit one on the ground floor had the great bed!
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Date of stay: May 2019Trip type: Travelled on business
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Frequently Asked Questions about City Plaza Apartments Cairns
Which popular attractions are close to City Plaza Apartments Cairns?
Nearby attractions include Crackerbox Palace (0.2 km) and Opal Art Global (0.2 km).
What are some of the property amenities at City Plaza Apartments Cairns?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Which room amenities are available at City Plaza Apartments Cairns?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at City Plaza Apartments Cairns?
Guests can enjoy barbeque facilities during their stay.
Is parking available at City Plaza Apartments Cairns?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to City Plaza Apartments Cairns?
Conveniently located restaurants include Tia's Cafe in Cairns, The Lush Burger Co., and Dunwoody's Tavern & Liquor Barn.
Are there opportunities to exercise at City Plaza Apartments Cairns?
Yes, guests have access to a pool during their stay.
Does City Plaza Apartments Cairns have an airport shuttle?
Yes, City Plaza Apartments Cairns offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Plaza Apartments Cairns?
Yes, laundry service and self serve laundry are offered to guests.
Is City Plaza Apartments Cairns accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.