Waterfront Terraces
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About
See why so many travellers make Waterfront Terraces their hotel of choice when visiting Cairns. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
For those interested in checking out popular landmarks while visiting Cairns, Waterfront Terraces is located a short distance from McLeod Street Pioneer Cemetery (0.4 mi) and St Monica's Cathedral (0.8 mi).
You’ll enjoy relaxing rooms that offer a flat screen TV, a kitchenette, and air conditioning, and you can stay connected during your stay as Waterfront Terraces offers guests free wifi.
The hotel features shops. Plus, Waterfront Terraces offers a pool and barbeque facilities, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While you’re here, be sure to check out some of the Italian restaurants, including AquaLuna, Villa Romana Trattoria, and Bellocale, all of which are a short distance from Waterfront Terraces.
During your visit, be sure to check out Cairns Botanic Gardens (1.1 mi), which is a popular attraction within walking distance of the hotel.
At Waterfront Terraces, your comfort and satisfaction come first, and they look forward to welcoming you to Cairns.
Location
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We could hear aeroplanes, but this was not a nuisance. Quite interesting to see the different ones coming in and out.
The pool is heated and on the day we arrived, it was too warm for a hot December day, but was better a couple of days later. Pool was clean and large. Gardens are well kept and in a handy location.
We had a lovely view from our balcony. It could be hard to stay here with kids in prams or elderly people etc as there is no lift, but you could request a ground floor apartment so this wouldn't be a problem.
Anthony is the star of this show and works incredibly hard to maintain and retain the style of this establishment although I think he has more to offer given the chance!
The location is perfect, just far enough along the Esplanade to be quiet but close enough to walk into the City and explore.
Thank you.
We would recommend this place and stay here again
Slept well, nice quiet location with ocean views. Used the pool which was nice and crashing, also had a bbq area.
Could have done with more, tea and coffee and milk, also only 3 shampoos to last for 8 days.
Apartments nearest end to airport, so taxi only 16-17 aus$
A few of the reasons for this:
1. There is no boom gate for the parking. I know this doesn’t seem like the biggest deal breaker but when the police are making random stops inside the hotel parking area, my alarm bells go off and I’d prefer to have my car and belongings secure.
2. Had a place on the top floor. When we came in, there was a slippery oil like substance on the floor. We had to clean it up ourselves and when we spoke to the owner about it, she said it must be the condensation from the air conditioner from the apartment below us. Not only is this a serious slipping hazard but what a stupid and ridiculous response! However, we came to find this wasn’t the stupidest answer we would receive from her.
3. We found ants all over the kitchen bench. It looks as though they were heading into a hole in the grout above the tiles. The owner came up, with no shoes on and asked us what type of ants they were. Obviously we didn’t know so she had a look. “Oh, they’re little sugar ants. What a bummer”. I kid you not, that was her exact response. The only solution she could offer was a can of bug spray the next morning. Also, to do this, we had to use our own mobiles due to the fact the 2 phones in the room were not working.
4. Sheets were dirty, paper thin with stains all over them as well as only being rationed 1 pillow each with the ones for the sofa bed in the cupboard looking quite filthy. There were also numerous missing knives and cutlery, so too bad if I needed to cut up a meal!
5. With 6 people staying 3 nights, you would assume they would give you more than 1 1/4 rolls of toilet paper! How long is that meant to last us? Housekeeping is severely lacking here.
6. Who on earth keeps saying this is in a good location!?!? It is ages away from anywhere and you honestly have to drive to get into town if you don’t feel like walking for hours.
We were going to stay there 3 nights (ended up staying one) and they gave us a refund for the last night after stating there is a 2-night minimum.
I genuinely have never wanted to be out of a place quicker. This place is an absolute joke. I have travelled around Australia and the world and this is hands down probably the worst I have ever been to.
Hopefully this review will help others in the future to NOT STAY HERE and be informed about the proper state of the Waterfront Terraces.
This has to be one of my favourite places to stay in Cairns.
We found it practical, functional, well positioned, great parking and a beautiful outlook from the balcony. Of particular value to us was the highly functional small kitchen and laundry.
I did hear planes but honestly they were not noisy during our stay and I slept like a rock.
We will definitely return.
"Pool was below satisfactory for cleanliness and when I saw the maintenance man washing his sponge in the pool made me feel very uneasy. "Read full review
"There isn't a safe place to valuables so a wall safe would be nice & a chain on the door too please. "Read full review
"If you want to be in the centre of the action, this is not the place to be. Close to the hospitals and swimming pool"Read full review
"If you struggle with stairs or use a pram for children, request a ground floor room"Read full review
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