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Tropical Heritage Cairns

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#15 of 65 Hotels in Cairns
Certificate of Excellence
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Tropical Heritage Cairns
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485 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Newport Beach, California
Reviewed 8 April 2013

For what it is and the pricing, this is an excellent value. The manager who runs the property is one of the most delightful and helpful people around. The hotel is pretty basic and the breakfast is really basic. However the price makes it all worthwhile. There is no reason for spending the money on a waterfront hotel - there's...

1Thank William-NB
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

As you can see, the positive reviews speak for themselves. The Heritage is amongst the most popular hotels in Cairns, not because it is a large franchise run property, but simply because the Management (Rosemary) personally takes a lot of time to ensure guests make the most of their stay in Cairns and the facilities are excellent. I am always...

Boston, Massachusetts
Reviewed 6 April 2013

As others have written, our experience at Tropical Heritage Hotel in Cairns was made all the better by Rosemary and her warm welcome and hospitality. She went above and beyond to make us feel welcome and even drove us to our dive boat on the morning of our Great Barrier Reef adventure. The hotel is very nice. The suites are...

Thank sailorgirl461
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Thank you for taking time to write a review. We are pleased you enjoyed your stay at the Cairns Heritage and look forward ti your return visit in the future. Sir Peter

Reviewed 30 March 2013

We need to travel to Cairns every few weeks for business and Tropical Heritage is our home away from home. Clean, quiet, with impeccable service and located close enough to everything we need in Cairns. Rosemary and her staff are truly deserving of the accolades they receive. We are happy to return.

1Thank redmill
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Thankyu for review, we are always pleased to recieve honest appraisals. Rosemary take a great deal of time creating an environment that satisfies most travellers. We lool forward to yu visitong us again. Sir Peter

Reviewed 25 March 2013

We stayed at Tropical Heritage before and after our trip to the reef with Mike Bell. Rosemary and her staff helped us with a rental car, excurstions, and saw to it that every request we had was met and every question we had was answered. We walked to town in 15 mintues and had no problem with the location. It's...

1Thank SlcPearl
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Thanks foir your review, it is always encouraging to myself and the staff of Heritage to recieve such positive feed back from guests, specially in view of the fact that I live in Madang, PNG and we have always endeavoured to promote genuine PNG hospitality. The Heritage is run more like a home than a hotel and Rosemary's effort in...

Reviewed 24 March 2013

Stayed for two nights as it was convenient for the Mike Ball office. Thanks to Rosemary who both upgraded us to a lovely spa room and for obtaining the great gluten free bread for breakfast. Also, for filling us in on the transfers from Cairns airport. Fantastic. Also, really appreciated the total 4 hours free wifi (2 hours each night)-nice...

1Thank pirtrosi
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Thank you for your review. We apreciate comments as it enables us to see ourselves through the eyes of our valued guests. The Tropical Cairns Heritage was designed to provide affordable accommodation - we are always anxious to improve wherever possible but at the same time, we are concious of very serious discounting by the major hotels in Cairns due...

Reviewed 24 March 2013

We stayed here for 4 nights at the end of February. Although initially booking a Studio Room we were upgraded to a 1 bedroom apartment (they had been offering a 3 nights for 2 deal which we hadn't been aware of, so this was a nice gesture to make up for missing the deal). As everyone agrees, the staff are...

4Thank JackGlasgow
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Thank you for your review, we are pleased you enjoyed your stay at the Heritage. In regard to your comments about the hotel being basic is misleading. We enjoy 3.5 star rating from AAA and charge accordingly. At present in Cairns, very few hotels are enjoying any profit, most are managing to just survive - despite this, the Heritage contnues...

Portland, OR
Reviewed 21 March 2013

We stayed at the Tropical Heritage Cairns for one night after completing a dive excursion out on the reef. The property is located on a quiet side street, which worked out fine for us since we were looking for someplace where we could get a good night's sleep before leaving early the next morning. We were very pleased at check-in...

2Thank PlazMan
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Thanks for the review. My immediate response is that you want clean, comfortable accommodation at an affordable rate. I believe this is what was provided. If you want to live in the centre and can afford the higher costs of 5 star hotels then this is your choice but don't compare hotels in different categories. The Tropical Cairns Heritage was...

Tully, Australia
Reviewed 15 March 2013

clean, comfortable, friendly, homely. Rosemary is gorgeous, couldnt be more helpful and friendly. the rooms are so spacious, could not fault. appreciate the free internet for the first 4 hrs, we have paid $15 at other places for this same service. the pool is lovely and the pool/ BBQ area is great, plenty of room and very clean. Continental breakfast...

1Thank townsvillemiss65
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Your response restores my confidence in humanity. You have said it all, Rosemary is a marvellous Manager and host assisted by fabulous staff that are intent on providing the best value or money in Cairns from a 3.5 star hotel. As you would have seen through consistent reviews we rate at present #7 out of 71 in Cairns, it was...

Jersey City, New Jersey
Reviewed 15 March 2013

Maybe I'm the anomaly here, but I've stayed at hotels on six continents and while the Tripadvisor reviews generally have helped me to the find best combination of value and quality, the reviews on Heritage Cairns made me scratch my head a bit after actually staying there. First off, its a good 15-minute walk to the main area of the...

1Thank Rahul P
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

THANK YOU for your review. Yes you are the anomaly! I am not sure what you expect from a 3.5 star hotel but suggest next time you should choose a 5 star hotel and pay the difference. Following your review, we inspected all bathrooms, we found then all in excellent condition, in fact we are posting a picture on Trip...

Dallas, Texas
Reviewed 4 March 2013

Mary and Bruce were awesome! Such good host. I stayed there three nights and it was a perfect location to the city and tour pick-up. I walked each night to the local restaurants and walked the board walk along the ocean. They provided a towel for my Great Barrier Reef tour and made sure I had breakfast before each day's...

Thank LarryJean
explorerCairns, Owner at Tropical Heritage Cairns, responded to this review

Thank you for taking time to write a review. We are pleased you enjoyed your stay at the Tropical Heritage. Sir Peter Barter

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Taxi service is available approx $20 each way between airport and hotel. Pool is basically large Spa. Internet is available at reception and wifi available throughout hotel. All rooms have tea/coffee making facilities, fridge, flat screen TV, en-suites and air conditioning . All rooms recently refurbished. We look forward to your visit to Cairns. ... more   less 

Additional Information about Tropical Heritage Cairns

Address: 8 Minnie St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $104 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tropical Heritage Cairns 3.5*
Number of rooms: 45
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Also Known As:
Heritage Cairns Hotel Cairns
Heritage Hotel Cairns
Tropical Heritage Cairns Queensland
Hotel Style:
#4 Spa Hotel in Cairns
#4 Best Value Hotel in Cairns
#5 Family Hotel in Cairns
#7 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Tropical Heritage Cairns staff and other travellers.
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Oregon City, Oregon
Mumbai (Bombay), India
over a year ago
6 months ago

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Questions? Get answers from Tropical Heritage Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Has an elevator so all rooms are accessible.”
 of 5 bubbles Canada-Oz, 6 Mar 2017 | Read review
“Quiet hotel clse to all resturants and the boardwalk”
 of 5 bubbles TracyR687, 16 Sep 2016 | Read review
“Any issues at all, just talk to the reception staff. They are friendly, and professional”
 of 5 bubbles tasmedic, 23 Jul 2016 | Read review
“Ask for a refurbished room, (1 bedroom suites ).They don't have as good a view, but it's quieter & warmer on the north side of the building.”
 of 5 bubbles christinefC2217CH, 22 Jul 2016 | Read review
“all rooms are almost similar.”
 of 5 bubbles rishilobo, 2 Mar 2016 | Read review
5 of 5