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Cairns City Sheridan

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290 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Sydney, Australia
Reviewed 7 November 2013

Contacted hotel 2 weeks in advance and was advised could check in early as we had an early flight. arrived at 9am and told to come back at 2pm.Room on top floor, no lift and I have and struggled each time, when I approached for a room downstairs, reply was bad luck. Pool was NOT cleaned for the 10 nights...

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2Thank Ian F
California
Reviewed 28 October 2013

Stayed here because it was just an overnight stay before catching a flight out in the early morning. Upon approaching the hotel, the large "MOTEL" word painted across the building didn't make it seem that appealing. I know it's not a high-end hotel, but at least don't advertise it like a backpacker's place. The electronic key did not work, so...

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1Thank flipsyde112
Karratha, Australia
Reviewed 21 October 2013 via mobile

We have stayed here twice now, and will never stay again, Rooms are stinking hot, very basic and small. We were on the 3rd floor and with no elevator, at 12 at night luging 3 bags and two kids up stairs is the last thing you want to do after traveling all day. I requested a room on the lower...

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1Thank 193Laura454
Surfers Paradise, Australia
Reviewed 18 October 2013

I am a regular best westerner and am aware of the varying degrees of accommodation. We had a room on the third floor at the front, a bit noisy but we were staying over night only. Room condition OK for an older motel. Third floor with stairs. Internet for 3rd floor did not work but linked into 2nd floor internet...

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Thank Ronald353
St. John, Virgin Islands
Reviewed 10 October 2013 via mobile

Needed a nice little room for overnight in Cairns & read reviews on Hotels.com & Tripadvisor...didn't sound too bad. But it was truly substandard. Awful location on busy street next to adult book store & across from motorcycle shop. Room on 3rd floor (no elevator...carry bags yourself up 6 flights). Advertised free wifi...sorry doesn't work on 3rd floor. Room furnished...

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1Thank sstj
Sydney, Australia
Reviewed 6 October 2013

We stayed here due to a late flight in from overseas. It was close to airport and cheap. But I would not stay here longer. Downsides were that late arrival meant check in was not open so you have to pick up phone at the door and wait to be connected to someone to handle your check in. You access...

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Thank rykony
Sydney, Australia
Reviewed 15 September 2013

A 20 min walk from the Esplanade - basic facilities - older style hotel - continental help-yourself breakfast only - several other nearby places offer cooked breakfasts - staff helpful, but few to be seen - stair-climb if you have heavy bags and above 2nd floor - we had Sheridan street front view, but not overly noisy. Airport pickup bus...

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Thank ScotsAustralian
NZ
Reviewed 4 September 2013

We stayed at the Best Western at the end of September 2012 for a couple of weeks. The location was perfect, a short walk to the main centre for restaurants and the shopping mall. The rooms were basic and clean. The staff are really friendly but the service is a bit hit and miss. At breakfast you often had to...

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1Thank Smokey97
London, United Kingdom
Reviewed 24 July 2013

No elevator and we where on third floor. I have my whole life in my three bags so was annoying. There where a bunch of ants all over the table and in the light in the wall. They got in my mac laptop before i could realise and i couldn't get rid of them for a good few days. In...

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1Thank Joelle C
Zeeland, Michigan
Reviewed 24 July 2013

Our stay at the BW City Sheridan in Cairns was totally adequate and the room was spacious. The hallways echo quite a bit but the place did not seem to be too busy that night. The location is a few blocks away from the Esplanade but it was fine for us to walk to and from. The best part for...

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Thank AZB12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $86 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
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Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
Cairns City Sheridan Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Cairns City Sheridan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere”
 of 5 bubbles 54cmp, 11 Jul 2016 | Read review
“If you have heavy luggage it is a struggle to the floors”
 of 5 bubbles KeithC145, 5 Jul 2016 | Read review
“There are no ground floor units and there is no lift - difficult forthose of us who have trouble with stairs”
 of 5 bubbles Remlig, 29 Jun 2016 | Read review
“Do not say here”
 of 5 bubbles Ffelle26, 5 Jun 2016 | Read review
“A/C units are old and noisy”
 of 5 bubbles S9169VMfreds, 18 May 2016 | Read review
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