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Cairns City Sheridan

157 Sheridan St, Cairns, Queensland 4870 Australia
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Traveller (178)
Room & Suite (62)
Pool & Beach (6)

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About

#67 of 68 hotels in Cairns
Location
Cleanliness
Service
Value
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Bar / lounge
Baggage storage
Self-serve laundry
Outdoor pool
Fence around pool
Complimentary Instant Coffee
Complimentary tea
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English
412Reviews2Q+A99Room tips

Reviews
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Deborah D wrote a review Jan 2024
1 contribution
+1
booked 3 nights for myself....checked in was told by reception to be carefull about water on stairs....got 2 bags from my car in rear carpark went up 4 sets of stairs were dirty and wet there was damage in the ceiling from water big ladder to go past to room. got in room bed was made sloppy, not like pictures,,shower had not been cleaned soap from last person in dish, pubic hairs on floor in bathroom and shower, rubbish still in bathroom bin, microwave not cleaned food still on plate.....decided to leave went to reception told lady there she said room had been cleaned this morning. i asked for refund was told it was non refundable.... $100/night i paid.....$300 total never again. booked into another place cost me another $$$$$....will go futher to get my $ back. was recommended by a workmate but should of read reviews first...will fight to get my refund....
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: dont bother
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wanderer39550602624 wrote a review Jan 2024
1 contribution
Absolutely disgusting! Son got bed bugs within minutes. Had to leave after 10 minutes, couldn’t handle it. Old rusty, dirty furniture, receptionist that didn’t care. Staircase covered in dirt. Worst place I’ve ever been to stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don’t go
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Dianne B wrote a review Oct 2023
2 contributions1 helpful vote
My daughter and me stayed at the hotel for seven nights. We were disgusted there were no blankets or bed spreads on the beds just a top sheet. The air conditoner did not work properly and when weception we were told it would be fixed but it wasnt. There was cockroaches in our room in the management just gave us a can of fly spray. We did not feel safe the foyer is not locked at night and we heard people coming in and out all night. The foyer stairs and outside our room was absolutely filthy and were never cleaned at all the whole time we were there. The people in the room above us children were running around half the night all week and because of the reception not being manned we could not report it. The towels were thin and need to be replaced. Its a wonder they place is still open we felt unsafe in the hotel with all the homeless people walking past and the foyer not being locked at one stage we smelt urine in the foyer. Our room was not cleaned properly and on arrival there was a used soap in the bathroom. I will never stay there again it was noisy with doors slamming unsafe unclean and reception were rude
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Do not stay at this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diana G wrote a review Oct 2023
3 contributions1 helpful vote
Dodgy area: next to a tattoo parlour and an Adult shop. Only one cafe nearby, not open in the evening (although the Ampol Foodary just down the street is good) No-one at reception on arrival, appear to be very short staffed “Sheridan Lounge Bar” not operational - no food or drink other than tea bags and instant coffee sachets in room No plug for the sink TV remote not working Dripping shower One room light not working Light in alcove for tea making not working Towels small, thin Curtains mouldy But the room was clean and I felt safe once I'd locked myself into my room
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Expensive for not much. Not a good part of town. Short staffed, so poor service. Run down...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fiona F wrote a review Sept 2023
2 contributions
The room was clean and would have been fine but then I went to leave and found I couldn't lock the door to the balcony. I was offered an alternative room but had the same issue. I requested a refund and was told they had a 24 hour cancellation policy. Sadly I wasn't to know that the room couldn't be secured until I got there. Don't stay here if you want your belongs safe and to sleep well at night.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Just don't stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sandra P wrote a review Sept 2023
1 contribution
I honestly do not know how this Motel is still in business. We stayed 4 nights and it was a complete nightmare. It was filthy, the room was never serviced, the entrance and stairwell were disgustingly dirty, it's very echoey and loud you can hear everything, it is very unsafe as the 24hr entrance is open for anyone to come in off the street...hence our 2nd last night, we came out of our room to go for breakfast and in the alcove off our room there were 6 Police officers holding a man down on the ground, we then went outside to see 6 x Police vehicles parked...so not a good look. I urge people to read all reviews before booking this place and Trip Advisor and Bookings.com need to really have themselves go there and write a review of there own and see what it's really like. It is unacceptable to have customer service like this.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Deven V wrote a review Aug 2023
1 contribution
Absolutely terrible management. Had issue with the room not being as described. Was not offered alternative options until after I had checked out. The facility itself is also not good. Do Not stay here. Very poor experience.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Facilities are not as depicted on the website. Reception was closed well before that described....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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home1943 wrote a review July 2023
Sydney, Australia8 contributions8 helpful votes
We walked up to the motel and just kept walking. We had booked through Qantas who show photos of a Best Western Motel . This motel is dirty and neglected from the outside. Not a Best Western property.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Double check the photos for this site. Deceptive old photos. Once we were outside we just kept...
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Higgy wrote a review June 2023
11 contributions10 helpful votes
Cheap but not very cheerful… been here 3 nights and not seen a member of staff … arrived at 4.45pm to ring an out of hours number ! … been up at 7.00 and 8.00 am to do trips and still not staff …. No room clean … towels changes or teabags / milk re stocked …. Leave tomorrow thank god …. May see a member of staff as it’s 10.00 am check out according to a letter I received… if you want to do everything yourself then this is the place for you
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Even on a budget just avoid it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kbrob2017 wrote a review May 2023
Hanoi, Vietnam5 contributions
Stay away. You get charged twice for the one booking. And they're not keen to return the double charge. Reception has limited hours, there's no lift to get luggage up 3 levels. The corridor is open to the public. My room was very tired and dirty. The balcony door lock doesn't work, it uses a flimsy chain instead. Fronting onto the street is very noisy. Still waiting to get my money back. The picture shown on this app is not the same motel.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$83 - AU$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western city sheridan hotel cairns, comfort inn cairns, cairns comfort inn
FORMERLY KNOWN AS
Best Western
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
31
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CAIRNS CITY SHERIDAN (AU$83): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Cairns City Sheridan
Which popular attractions are close to Cairns City Sheridan?
Nearby attractions include Munro Martin Parklands (0.3 km), McLeod Street Pioneer Cemetery (0.4 km), and Cairns Masonic Temple (0.3 km).
What are some of the property amenities at Cairns City Sheridan?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Cairns City Sheridan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cairns City Sheridan?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Cairns City Sheridan?
Yes, free parking is available to guests.
What are some restaurants close to Cairns City Sheridan?
Conveniently located restaurants include Mi Piace Espresso Bar, Bayleaf Balinese Restaurant, and Yum Sing.
Are there opportunities to exercise at Cairns City Sheridan?
Yes, guests have access to a pool during their stay.
Is Cairns City Sheridan located near the city centre?
Yes, it is 0.5 km away from the centre of Cairns.