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Castaways Backpackers
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Castaways Backpackers

207 Sheridan St, Cairns, Queensland 4870 Australia
Traveller (47)
Room & Suite (8)
Dining (6)

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About

4.5
#6 of 33 hostels in Cairns
3.7 of 5 bubbles
Location
4.3 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quirky Hotels
Budget
Languages Spoken
English, Italian
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Bicycle rental
Darts
Airport transportation
BBQ facilities
Parking
Wifi
Outdoor pool
Shuttle bus service
Baggage storage
Non-smoking hotel
Shared kitchen
Shared lounge / TV area
24-hour check-in
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Separate dining area
Separate living room
Kitchenette
Room types
Non-smoking rooms
Family rooms

Location

207 Sheridan St, Cairns, Queensland 4870 Australia
305Reviews6Q+A36Room tips

Reviews
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Detailed Reviews
Moonrise00 wrote a review Jan 2010
Stuttgart, Germany
+1
4.0 of 5 bubbles
Castaway's Backpackers is a nice family owned hostel in Cairns. the staff is very friendly and helpful. My single room was quite big for one person - it contained a single bed, an overhead fan (very useful!), a coin operated aircon (which I never used), a small fridge (also very useful), a shelf, a desk and a plastic chair.
The room, the bed sheets and the showers were always clean - no bedbugs etc...
It took me about 20 - 30 minutes to walk from the hostel to the city centre but there are also buses.
I liked that it isn't one of those noisy party hostels!
Another plus: they pick you up from the airport for free!
There is also a small pool - but it's a very very small pool!
->summing up:
+clean
+quiet but not too quiet
+friendly stuff
+free pick up service
+city centre in walking distance

- very very slow internet computers (you can go on the internet for free but it takes ages to load a site, so I preferred to pay for an internet cafe with fast internet!)
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Date of stay: October 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nobodyimportant11 wrote a review July 2009
Little Rock, Arkansas
2.0 of 5 bubbles
First, the positives...
1. It's clean.
2. They provide a ride from the airport. And they provide occasional lifts into town.
3. It has a nice open kitchen, and several bathrooms in the main unit.
4. It's quiet.

Now, the negatives.
1. Not enough working bicycles. I wouldn't have stayed this far out of town, but not for the promise of free bicycles. Yet, when we arrived, they only had one working bike... and it was in horrible shape. I'm not sure I would have used it even if I had the opportunity. They need to either fix the bikes or stop advertising them on their site.
2. It's WAY out of town. It's a good hike into town. Next time, I'd choose a place closer to the restaurants.
3. The staff was fairly pleasant... but they screwed up our reservations. After booking a certain tour, we were entitled to a "free night's stay." They refused to give us this "free night" before our tour. After we returned, they had screwed up the reservation and thus had no room for us. UGHH!
4. The internet is SLOW! If the two available computers were any slower they'd be going backwards.
5. The pool is a tad bigger than a bathtub.
6. It's not very close to many restaurants. (though there is a small grocery store nearby.)

All in all, this place could be much better, but for the price we paid, it didn't come close to meeting our expectations. We'll go elsewhere next time.
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Date of stay: June 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemma H wrote a review July 2023
2.0 of 5 bubbles
We stayed here in the van site for one night. It's okay for one night, I wouldn't stay longer. Amenities are pretty dirty. Some of the tenants started playing music at 04:30am in the rec area. Did feel like things would get stolen.
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christina wrote a review Oct 2019
Cairns, Australia
5.0 of 5 bubbles
Recommended by our friends we (my partner and I) checked in without hesitation and we were not disappointed. We had initially planned to stay in Cairns only for a few days but we enjoyed Castaways that much we stayed for 2 weeks (reluctant to leave when we did).

The owner made you feel immediately at home, as did the staff. They took the time to get to know you and were very helpful and accommodating - you felt like you were staying with friends within a matter of minutes.

The facilities are good. We stayed in one of the private rooms with bathrooms within close reach. The bed was comfy, the room was clean - I like having my own space and I found there was ample space in the room as well as throughout the hostel.

Want some quiet time? No problem. Want to socialise? No problem; pick and choose the environment you want as you want. I especially respect their rule of ‘quiet after 10:30pm’.

They also provide loads of information on local tours/activities. My partner and I went on a trip to Cape Tribulation with the hostel; it was like a lovely family day out! On the way we saw crocodiles and ate ice cream (they even brought along sandwiches and drinks).

If you are looking for home away from home; this is the place to stay.

Thank you so much Castaway’s!

(We will be back in 2021 when we return from New Zealand!)
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KieranHut, Owner at Castaways Backpackers
Responded 10 Oct 2019
Thank you for the lovely review. I'm glad to hear you and your partner enjoyed your time with us. I wish you happy travels and hope to see you again.
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Jordan Clark wrote a review Oct 2019
5.0 of 5 bubbles
We arrived in Cairns with the intent to just stay for a couple of nights and then make our way south. We ended up staying in this hostel for 2 weeks! My girlfriend and I absolutely fell in love with it, it’s so relaxed and everyone is so friendly! They also have a hostel dog (bonus points)

Castaways has loads of information on what to do in Cairns. We went on a trip with the hostel to see some crocodiles up in the Daintree Rainforest, they drove us, brought sandwiches and drinks and we stopped at a ice cream place. It’s literally like staying and hanging out with one big cool family at this place, from the moment we arrived we felt like we were part of it!

It’s really good for couples since there’s double room options, there’s a pool table, games room, cinema room, 2 kitchens, hammocks, a pool and heaps of toilets / shower rooms that are all cleaned daily. It’s lovely to walk across to the esplanade and walking into town that way, don’t worry, if you’re lazy they provide a shuttle bus for you!

I highly recommend this Castaways, it’s my home away from home and I will be back!
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KieranHut, Owner at Castaways Backpackers
Responded 10 Oct 2019
Hi Jordan, I'm glad you felt apart of the Castaways family during your stay and thank you for taking the time to give us such a nice review. We all wish you the very best with your future travels. Kind Regards, The Castaways Family
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Jblz wrote a review Oct 2019
3.0 of 5 bubbles
It was the cheapest accomodation available that night.if i had known how bot that great it was i would have booked some place else. The location is not great, it wasn"t really clean, the kitchen was a mess and the showers were not numerous. The pillows were brown and moldy, same for the matresses At least the front desk clerk from Argentina was really nice an knowledgeable about the area.

Pay the extra 4 or 5 $ and stay at a place a bit nicer, that's my opinion. 4/10 wouln't recommend.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KieranHut, Owner at Castaways Backpackers
Responded 3 Oct 2019
Hi, Thank you for you time to write a review. I'm disappointed to hear you didn't enjoy your stay. We try to make it clear of our location and offer the shuttle for who ever wishes not to walk. I am surprised to hear about the mattresses and pillows since we completely replaced the lot only just over a year ago now as it's important for our guests to have a clean, safe and comfortable sleep. We do clean each of the areas daily however sometimes after we clean it can become dirty from other people using the area. If at anytime you think an area is unaccetable and needs attention we appreicate being told then so we can attend to the matter straight away instead of hearing about it in a review weeks later, wish we could have helped during you stay. Happy Travels.
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Antonia Sophie wrote a review June 2019
4.0 of 5 bubbles
Had a lovely time at castawya backpackers. The owner was suoer friendly as well as very helpful. The hostel was also very affordable, which makes it perfect for anyone on a low budget. Would always recommend.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KieranHut, Owner at Castaways Backpackers
Responded 3 Oct 2019
Thank you for the review and I'm glad to hear you enjoyed your time with us.
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Lila C wrote a review June 2019
5.0 of 5 bubbles
Parties pour y dormir 2 nuits, nous Sommes restées 1 semaine :) 25$ pour 2 en van, car ils acceptent les vans et 4x4 dans leur cour mais juste 4-5 voitures. Très bien équipé et propre, on s'y sent comme à la maison et non comme un backpack à fric. Le meilleur que j'ai fais depuis 1 an en Australie. N'hésitez surtout pas :) 10min à pied du centre ville, proche de commerces aussi dont un liquorland !
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KieranHut, Owner at Castaways Backpackers
Responded 3 Oct 2019
Thank you for the review, Safe van travels
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Amber J wrote a review June 2019
5.0 of 5 bubbles
I was gutted that I couldn't stay here longer. Castaways Backpackers really felt like a home away from home, which is such a nice feeling after going from hostel to hostel all the time. Every wednesday Wayne takes everyone from the hostel on a night out. The atmosphere was so nice. He even recommended a homestay place in Denpasar, Bali where I'm staying now. I would come back in a heartbeat. This hostel is a place with heart and soul and that's unfortunately not very common anymore. Let's cherish it and let's all go there! Thanks Wayne for running such a wonderful place.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KieranHut, Owner at Castaways Backpackers
Responded 3 Oct 2019
Thank you for the kind review Amber, I'm glad to hear you enjoyed your stay with us and I'm sorry it has to end. If you do come back please reach on to us directly. Hope you enjoyed your time in Bali. Safe travels
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remonjm wrote a review June 2019
5.0 of 5 bubbles
Stayed over 7 months in this hostel and it was awesome. Clean, no bunkbeds, fridge in the room, nice people! Made many friends here and it felt like home instead of a hostel. Perfect if you want to stay longer. It´s got everything you need and more. Solid cinema room with free netflix, swimmingpool, 2 kitchens, 5 bathrooms, airco, and most importantly free full size pool table! Definitely highly recommended, thanks for everything Wayne!
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KieranHut, Owner at Castaways Backpackers
Responded 3 Oct 2019
Thank you for the review and I'm glad to hear you enjoyed all our facilities. Hope to see you again some day. Safe Travels
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Nicole W asked a question Sept 2017
Darwin, Australia55 contributions14 helpful votes
How often does the shuttle bus go into town. Does it pick up from town as well?
Answer from Ashley N
2 contributions1 helpful vote
I believe it runs every hour from around 9 am-7pm, but when they aren't busy they'll take you at any time! And they will pick you up at a central location if you ask them too.
Answer from CastawaysBP
Cairns, Australia13 contributions2 helpful votes
Hi There, Our last shuttle run is at 6:45pm and reception closes at 7pm, You will receive an email explaining how to find your key when you arrive at the hostel and the free CBD shuttle service doesn't start until 8am. If you have any further questions please don't hesitate to email or phone us. We are looking forward to meeting you. Thanks Kieran.
Jenny M asked a question Nov 2016
Newcastle upon Tyne, United Kingdom2 contributions1 helpful vote
Do you supply linen for the room :)!
Answer from Sonja Z
Aarhus, Denmark3 contributions3 helpful votes
At Castway's your bed is made with fresh linen, and you can rent fresh towels
KevinsmKoo asked a question May 2016
Hong Kong, China3 contributions2 helpful votes
Is there an airport shuttle provided by Castaway's backpackers ?
delles c asked a question Oct 2015
Sydney, Australia1 contribution1 helpful vote
I would like the price for a single room not dorm with share bath
Answer from clevername83
Denver, Colorado23 contributions19 helpful votes
The price for a single room with shared bathroom is $45 a night.
Gemma H wrote a tip July 2023
6 contributions2 helpful votes
2.0 of 5 bubbles
"It's more a motel than a hostel. Lots of full time tenants. "
Read full review
shelleyblackstein wrote a tip Feb 2017
London, United Kingdom2 contributions
5.0 of 5 bubbles
"Had en suite double room with double bed and single bed, great for families"
Read full review
JackRuby2016 wrote a tip Oct 2016
Cairns, Australia1 contribution
5.0 of 5 bubbles
"Rooms vary in size :)"
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Adrienne M wrote a tip Jan 2016
Plymouth, United Kingdom1 contribution2 helpful votes
5.0 of 5 bubbles
"Awesome environment"
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Syd_T-K wrote a tip Dec 2015
Atlanta, Georgia5 contributions1 helpful vote
5.0 of 5 bubbles
"not right next to the kitchen just in case there are early risers"
Read full review
…
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LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
24
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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