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Cairns Queenslander Hotel and Apartments

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Cairns Queenslander Hotel and Apartments
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297 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Brisbane, Australia
Reviewed 6 March 2016 via mobile

What a great hotel. We had a room on the lower level right in front of the pool. No complaints about the room, big, no complaints about the shower, big, no bath but that bothered me none. Comfortable beds and pillows. One block back from beach/path along the waterline. Very pretty place. Beside reception and the pool they have a...

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1Thank 123dee12
Northern Territory, Australia
Reviewed 2 March 2016

My young family and I stayed at the Cairns Queenslander Hotel and Apartments in January and we thought it was really great. Would recommend to any family. The rooms are fairly spacious and clean. The pool is great. Central enough that we walked to the bus stop not far down the road and traveled easily around the city. Walking is...

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Thank AussiesFromTheTopEnd
Mumbai (Bombay), India
Reviewed 23 February 2016

We stayed at the Cairns Queenslander recently between Feb 14 - 18. As soon as we drove in, we realized that this is not exactly what you would call a luxury hotel, but a small time establishment with basic facilities. Good points: 1. Staff - very helpful and friendly, and always smiling, any time of the day or night 2....

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2Thank deepanjali l
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Deepanjali-Lahiri Thank you for your review we are so happy to read our staff, spacious rooms and free Wi-Fi certainly met your expectations. In regard to your comment deceptive pictures & luxury hotel, certainly neither are displayed on our own website www.cairnsqueenslander.com.au we show a wonderful array of room pictures with floorplan. We do not in any form or...

Thousand Oaks, California
Reviewed 22 February 2016

I stayed here with a large group of high school kids last week for a school trip. The place is super clean and the staff is very nice with helping call a cab or give recommendations. The rooms have a small kitchen and they serve a full breakfast each morning with AMERICAN coffee:) The only real downside is the street...

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Thank hjms55711
Alberta
Reviewed 17 February 2016

We stayed here for two nights before and after a dive trip. The location is good in that is close enough to walk to a lot of good restaurants in the area. The staff are friendly and the hotel is in good condition. We had the continental breakfast each morning and it was very substantial. You could also have a...

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Thank karen6490
Reviewed 13 February 2016 via mobile

We stayed here for 3 days holiday here in Cairns.. my husband and his son..this apartment hotel is so amazing that it gives me and my husband privacy..tho the room is small and no plug outlet near your bedside so you have to charge to phone in the kitchen area... they have complete set of facilities a family need..kitchen lounge...

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Thank MayomeBrown
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear YommyElla C Thank you for the positive review of the Cairns Queenslander and that our apartment met your families needs. We take pride in providing comfortable, affordable accommodation and we are pleased you enjoyed your stay. Kind regards

Australian Capital Territory, Australia
Reviewed 10 February 2016

Bathroom hadn't been cleaned very well, there was long hair on floor, a plastic hook on floor in the shower. With all the floors being cement it's very noisy with wheels from ports and cleaners trolleys. Good thing being close to town and not far from airport, but when the planes were coming into land, they were quite close. Close...

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Thank Z150UEcherylp
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Z150UEcherylp, We thank you for your comments. We work hard to constantly improve the quality of facilities and service and your feedback is invaluable. We have taken immediate action to reinforce our cleaning standards to prevent a repeat of this situation. In regards to our property situated under the flight path I would like the opportunity to present fact...

Reviewed 3 February 2016 via mobile

Stayed here for what was meant to be 3 nights but checked out after 1st night as it was dirty....pee in the toilet still, hair all over floor and all through bathroom. I could have gotten over all of that but then i opened the draws in kitchen and the cutlery was dirty! And the actual draws. It is a...

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Thank KWandKO22
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear KWandK022 Thank you for your review and mentioning our hotel staff, property location and guest facilities provided were good. I was very disappointed that your room was not up to our usual cleaning standard and have already addressed this issue. I do hope you will visit us again and you be able to observe those improvements made. Kind regards

London, United Kingdom
Reviewed 3 February 2016

Two of us stayed here for one night and although overall it was good value for money, we couldn't rate this any higher than a 3 out of 5. Reception staff friendly on arrival, we'd booked a suite, which was quite roomy and contained a basic kitchen area, large king bed, one single, dining table & chairs & two cane...

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Thank ericab
Adelaide, Australia
Reviewed 31 January 2016 via mobile

My family stayed in a two bedroon apartment for one week. The first impressions of this accommodation were positive with very friendly, efficient customer service at reception. Unfortunately the apartment and overall facilities didn't match. The room hadn't been thoroughly cleaned and the ground floor location was noisy. The outside corridor lights were very bright, making sleep difficult in the...

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Thank ericbb63

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Cairns Queenslander is one of Cairns most popular accommodation & restaurant properties and is your ideal comfortable base from which to discover the surrounding natural beauty of the Great Barrier Reef and World Heritage Rainforest. Property location is ideally situated within easy walking distance to the Cairns Esplanade waterfront, numerous restaurants, convenience shopping and for our corporate clientele close to Cairns Central Business District. Conveniently divided into two separate buildings, you're offered a superb choice of accommodation options. The east wing provides AAA rated 4 Stars (DELUXE) modern contemporary designed hotel rooms, one & two bedroom serviced apartments. Separated by undercover walkway is our west wing AAA rated 3.5 Stars (STANDARD) traditional Queenslander style suites & family two bedroom serviced apartments. All guest rooms are styled for comfort and your convenience; include air-conditioning, ceiling fans, refrigerators, flat-panel TV, FREE Wi-Fi access and your very own private balcony where you can sit out and enjoy Cairns tropical climate. We also certainly take your health and wellbeing seriously; bedroom mattresses and pillows prior to your arrival have been naturally sanitized using the 'Sleep Easy' revolutionary cleaning system. Property features include two swimming pools, 24 hours manned reception, on-site car parking and Cairns favourite char-grill restaurant (Steak on Lake) open daily for breakfast & dinner. Excellent location: the Cairns Queenslander is ideally situated only a short stroll to the North Esplanade parklands, from there you can enjoy a pleasurable walk along the Esplanade walking track (enormous variety of native birdlife, including wild pelicans & lorikeets can be seen daily) towards the lagoon swimming pool and heart of the city. Our friendly staff look forward to welcoming you. Enjoy Your Stay! ... more   less 

Additional Information about Cairns Queenslander Hotel and Apartments

Address: 267 Lake St | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $99 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Queenslander Hotel and Apartments 4*
Number of rooms: 111
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Also Known As:
Cairns Queenslander Apartments Hotel Cairns
Queenslander Hotel Cairns
Cairns Queenslander Hotel And Apartments Queensland
Hotel Style:
#19 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Queenslander Hotel and Apartments staff and other travellers.
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Questions? Get answers from Cairns Queenslander Hotel and Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
Hp2556, 1 Apr 2017 | Read review
“Had a top floor room, back of the hotel (north side?), lots of free parking available”
jaynec129, 13 Mar 2017 | Read review
“Stay somewhere else!!!!”
BabsN_13, 1 Mar 2017 | Read review
“Quiet rooms nice balcony to sit outside at night”
molly033333, 6 Nov 2016 | Read review
“There is proximity to the Cairns CBD, Esplanade and excellent road access to the northern beaches.”
rtemple2n, 31 Oct 2016 | Read review
5 of 5