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Reef Gateway Apartments

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104 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Gold Coast, Queensland, Australia
Reviewed 19 August 2014

We stayed at the Reef Gateway apartments for 4 nights from the 14th - 18th August. The room was exactly what we were hoping for, considering we had out 5 month old son on the journey with us. We were given a townhouse at the rear of the building, which was quiet & made getting everything to and from the...

3Thank Sally N
Canberra, Australia
Reviewed 7 August 2014

I booked direct for a 2BR appartment so that my daughter could sleep over at night as she was working till late at the hospital nearby and I made this clear when booking. I was given a reduced rate for advanced purchase and 2 nights but when I arrived $28 was added because 2 people were using a 2 bedroom...

3Thank jancan19
Russ E, General Manager at Reef Gateway Apartments, responded to this review

Dear Janet Sansoni, I recalled your Booking on the Computer after reading your Review. You booked a 1 Bedroom Superior Unit for 1 (one) person at a price of $135.00 per night directly from our Website. As when you arrived there it was clear there were 2 persons we obligingly offered you a 2 bedroom Unit at a very low...

Reviewed 28 July 2014

Upon arrival we were told our unit was "at the back - whick was fine -- the unit was not really prepared for us having prebooked for our party - we were charged for internet wiich was advertised as free on the website when booked. There is a tour booking desk thats helpful. The unit was straight and clean -...

Thank godutchSyd
the netherlands
Reviewed 28 July 2014 via mobile

Stayed here for 6 nights with my 2 kids. My son liked the nightlife, and we all liked this appartment. Very Nice and very friendly we will stay here again. Walking distance to downtown appr. 10 min. Cairns is beautiful. Good kitchen and laundry washer and dryer. Thanks Russ.

1Thank joepTheNetherlands
Toronto, Canada
Reviewed 21 July 2014

The Reef Gateway was exactly what we were looking for in Cairns. The 2 bedroom apartment had laundry machines in the unit, and a full kitchen which allowed us to cook our meals. THe unit was clean and quiet and had a balcony and on-site BBQ facilities. We arrived after 8 pm and we were able to call the manager,...

1Thank Sheila T
Gold Coast, Australia
Reviewed 15 July 2014

We've been to this Apartment complex now three times in the past three years, and it just seems to get better each time. The managers - Pam and Russ Elliott - take a professional, friendly and oh-so-helpful approach to their dealings with their clientele, which may explain why they have so many return guests. We had a two-bedroom apartment which...

2Thank mccorquinn
North Myrtle Beach, South Carolina
Reviewed 13 July 2014

We stayed at Reef Gateway for 3 nights. First of all the room size is enormous for the price we were charged. We were in their duplex. The room was very clean and filled with light and character. The only downside (minor) was that the shower and toilet is downstairs whilst the bedrooms are on the top floor. This may...

Thank Beachman2125
Port Jervis, New York
Reviewed 12 July 2014

My wife and I have stayed in these apartments for 12 years because of excellent rates and very friendly staff. We find the rooms are of good size and comfortably furnished and convenient to grocery stores, clubs and restaurants, with the esplanade only 1 block away. Its also very close to Cairns Base Hospital and medical facilities. I strongly recommend...

Thank John Z
Berowra Heights
Reviewed 7 July 2014

Recently spent a few nights in Cairns. Good 2 bedroom apartment, clean, nice pool area. Room is slightly on the small size with no dining table which would be good in a self catering apartment. Good location near the esplanade, and a short 15 min walk to town. Staff were friendly and helpful but I found the advice given was...

Thank Roslyn H
South Lake Tahoe, California
Reviewed 2 July 2014

We stayed twice at the Reef Gateway Apts in June 2014. Great price for two bedroom / 1 bath units with a nicely equipped kitchen and washer/dryer. Clean and well maintained. Staff was quite helpful and resolved a problem we encountered very quickly. The price of internet access is too high. The city of Cairns has free WiFi blanketing the...

1Thank C S

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  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
We can offer you self-contained holiday accommodation in 1 or 2 bedroom apartments that contain everything that you want to make your holiday as enjoyable as possible. We are located an easy 15 minute walk from the centre of Cairns and the stunning Esplanade Lagoon, and just one block from the Esplanade. Your apartment can be a ground floor apartment with patio, a balcony apartment or a townhouse style apartment. For the person who likes to keep in contact with work and friends, we offer wireless internet in all apartments. All apartments are fully air-conditioned with ceiling fan in the lounge room. Included in each apartment is a full kitchen, laundry and a large lounge room with free Austar cable television. Relax by our floodlit salt water swimming pool complete with spa. The adjoining gas barbecue, surrounded by tropical plants, is in the pool area, and is set in the centre of the property far away from the sounds of traffic. We have an accredited Tour Desk, where we can assist you in the selection of the best tour for you. We do not have preferred operators, so our advice is unbiased and the service is free of charge. All major tour operators will pick you up from our front door and return you to your accommodation at the end of the day. Car hire can be arranged, and we will assist you with maps and advice to help you plan your self-drive excursions. Hire car pick up from the Airport can also be arranged. ... more   less 

Additional Information about Reef Gateway Apartments

Address: 239 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $113 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Gateway Apartments 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Reef Gateway Apartments Cairns, Queensland
Hotel Style:
#29 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Reef Gateway Apartments staff and other travellers.
2 questions
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Dorchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't accept unit 9”
oldtony77, 26 Oct 2016 | Read review
“All rooms looked very quiet and private. No problems with parking”
6carold, 9 Feb 2016 | Read review
“pool room.”
pamelag4, 21 Sep 2015 | Read review
“Renovated room by poolside”
stevepZ757XR, 13 Sep 2015 | Read review
“Bottom floor rooms have patios”
SarahS958, 19 Aug 2015 | Read review
5 of 5