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Cairns Coconut Holiday Resort

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Cairns Coconut Holiday Resort
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756 Reviews from our TripAdvisor Community

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Showing 722: English reviews
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Reviewed 2 days ago NEWvia mobile

We stayed at the resort for 3 nights at the end of April. Staff were exceptionally friendly and nice, amenities were fantastic (we camped, water park could do with some work. But we were very disappointed by the prices of the cafe food. Charging top quality restaurant prices for pub grub. On the second night we were charged $7 a...

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Thank Kerri-Ann D
Reviewed 1 week ago

Built for families with kids, not much for adults with no children. Lovely facilities and staff, but don't come here if you don't like kids. Ok for caravans and camping but limited sites for big vans and or long term rentals.

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Thank Susan P
Perth, Australia
Reviewed 2 weeks ago

Very Good facilities, Restaurant & Staff! The Park is well placed, to get around & experience Cairns & the surrounding area. The staff were friendly & gave some good advice on places to visit. We can recommend both Green & Fitzroy islands, as good places to visit. But, if you like walking, it may pay to avoid "the summit walk"...

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Thank Perceptions_Now
Reviewed 2 weeks ago via mobile

My family all had a wonderful time staying at Cairns Coconut Resort. The kids were entertained all the time so the adults can relax. The amenities were very well maintained. The grounds are beatiful and green. My Aunty and I went on the train to Kuranda which the staff very kindly organised. Thanks for a good stay

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Thank Toni C
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Toni C, Thank you very much for your excellent reveiw following your recent stay with us. It is great to read that your children were entertained and adults relaxed during your stay! We do hope that you may return for another visit at sometime in the future.

Reviewed 2 weeks ago via mobile

Stayed in our 21ft coromal van in an ensuite site but the rise from the road and the shorter site made it a nightmare to unhook the van. The draw on this is only 2 ft but the narrow spot only just fit the van and there was nowhere to park the car. These sites are best suited to the...

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Thank Simon F
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Simon F, Thank you very much for taking the time to submit your five star reveiw and comprehensive feedback on the ensuite site. I'm not sure on the timing of your booking but I suspect that the larger ensuite sites may have already been booked. You will be pleased to hear that we do have plans to refurbish both...

Glenrowan, Australia
Reviewed 2 weeks ago

The park is beautifully presented with loads of free activities for kids including 2 pools and the splash park. When we arrived we were given a tour of the park , my daughter couldn't believe what she was seeing! The cabins are clean & neat, although we were close to pools, playground & splash park, the noise from the HWY...

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Thank lisaandsim0n
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear lisaandsimon, Thank you very much for submitting your five star review following your recent stay with us. I will defintely pass on your compliments to our staff as they do really appreciate this. We do now have an Uber service in Cairns and reports to date on the service and cost have been excellent. If you do come for...

Perth, Australia
Reviewed 2 weeks ago

a great stay in tropical ensuite cabin, quiet and very private. only gripe, was the wi fi was non existent. The bed was comfortable. shower and toilet facility were more than adequate. we did not know there was fuel facilities, this would have helped enormously if we knew

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Thank foxtreo
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear foxtreo, Thank you very much for sending in your five star reveiw after your recent visiti with us. I'm not sure when you stayed but we did recently have some issues with our wifi service being down. Please accept our apologies for this.

Alice Springs, Australia
Reviewed 3 weeks ago via mobile

This place has its 5 star rating for a very good reason. Staff are very pleasant and helpful, camp grounds are immaculate and they have so many activities for the kids. We stayed for 2 nights in the Spa 2 bdr Cabin (it's a lot nicer than it looks in the pictures). Great aircon, clean, some foxtel channels, and all...

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Thank KyEva
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear KyEva, Thank you so much for making the time to write your very detailed review. I'm sure that intending guests will appreciate this level of detail. We certainly do have plenty to do with over 20 free activities plus the hire go-karts. I'm not sure which way you were driving into the city but if you do decide return...

Reviewed 4 weeks ago

The wife and I just had a perfect weeks holiday at the big4 cairns coconut resort we would have given it a higher star rating but we ran out of stars. We can't speak highly enough of the staff, the location or even the facilities. Everything about the coconut was a delight including dining at the onsite café, nothing was...

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Thank George D
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear George D, It is great to read that you enjoyed your recent week with us so much that you would have liked to have given us more stars! We certainly do have pleanty of activities for all, especially for children. I will pass on your compliments to our staff who do always appreciate positive feedback on their efforts. It...

Reviewed 11 March 2017

We stayed at this site 5 years ago and after a great stay decided to visit again whilst touring in a campervan from the UK. This was by far our favourite campsite we stayed in during our travels between Sydney and Cairns for the second time. The staff were so friendly and went above and beyond to make our stay...

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Thank Fratt1803
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Fratt1803, Thank you very much for taking the time to send through your excellent review. It is great to read that you enjoyed your second visit with us so much. I will certianly pass on your compliment to our staff, they do appreciate this positive feedback. Regarding the mini golf course, it is scheduled for a major refurb over...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 

Additional Information about Cairns Coconut Holiday Resort

Address: 23-51 Anderson Rd, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $137 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cairns Coconut Holiday Resort 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort
Cairns Coconut Holiday Resort Queensland
Hotel Style:
#1 Luxury Hotel in Cairns
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
#2 Best Value Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Coconut Holiday Resort staff and other travellers.
6 questions
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Questions? Get answers from Cairns Coconut Holiday Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have kids, close to the pools is great.”
susanpN6032XP, 14 Apr 2017 | Read review
“A cabin or site a little bit further away from the HWY.”
lisaandsim0n, 10 Apr 2017 | Read review
“Rooms with pool views are great so you can relax on your balcony and watch the kids! :)”
kryds, 21 Feb 2017 | Read review
“All cabins seem to be in a good location. It's really well set out. Maybe choose away from the splash park if you want to avoid noise.”
KACL-AM780, 10 Nov 2016 | Read review
“Ask for a room next to the water park. It has an open view to the field.”
AJL343, 7 Nov 2016 | Read review
5 of 5