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Rydges Esplanade Resort Cairns

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1,012 Reviews from our TripAdvisor Community

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Showing 924: English reviews
Brisbane, Australia
Reviewed 3 days ago NEW

We had booked a 2 bedroom apartment initially. It's in another section of the hotel so we asked if we could change to the main hotel as we were travelling with friends. It was no problem to change and we actually had a room on the top floor. Yes, it is a little tired but the room was very clean...

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Helpful?
Thank coco652016
Australia
Reviewed 4 days ago NEWvia mobile

We were very unhappy with the standard of our room. The bathroom was mouldy, one of the lights did not work, unhygienic, mouldy shower cap. Service in the restaurant for breakfast was good however the choice was poor, coffee machine broken and the apples were not ripe. All in all we were not impressed.

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Helpful?
Thank gypseyelite
New Zealand
Reviewed 1 week ago

Stayed for a night before embarking on a liveaboard dive trip. Arrived late but staff were friendly and efficient at check-in. Got a better room than I'd expected. Nice view of the hills and city. Bathroom was clean and water pressure on the shower was fine. Free internet. If checking in late remember to talk to reception about the breakfast...

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Helpful?
Thank Aengus J
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Aengus J, Thank you for your comments, particularly in regards to our front desk team. We trust that you enjoyed your dive trip and hope that we might get an opportunity to welcome you back on your next visit to Cairns. Kind regards, Andrew Wallis. General Manager.

Frankfurt, Germany
Reviewed 1 week ago

Cairns is a great city to start trips to the Great Barrier Reef. A vibrant city that only misses a beach. You can take a dip in the public pool though. Many goog bars and restaurants. The Rydges is located a bit further down the Esplanade, but still good to walk the short distance. + spacious room + great city...

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Helpful?
Thank Helge K
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Helge K, Thank you for your feedback. It was pleasing to read that you enjoyed both the facilities and location as well as your overall stay. Thanks once again, Kind regards, Andrew Wallis. General Manager.

Reviewed 1 week ago via mobile

We stayed firstly in mountain view room then upgraded to oceanview room..that was the best thing to do Rooms were spacious Staff were very pleasant and conscientious The travel consultant was well versed in all trips available and gave us food advice A lovely stay

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Helpful?
Thank Jo F
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Jo F, Thank you for such a wonderful review and it was pleasing to read that you enjoyed your stay with us. We hope to have an opportunity to welcome you back on your next visit to Cairns. Kind regards, Andrew Wallis. General Manager.

West Wycombe, United Kingdom
Reviewed 2 weeks ago via mobile

Balcony room overlooking the ocean and hotel pool with good restaurant and very good food. Buffet breakfast and staff were outstanding as were the evening buffets. Concierge serviced first rate and arranged all our trips

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Helpful?
Thank Woody838
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Woody838, Thank you for such wonderful feedback. The team here will be thrilled to read that they made a difference to your stay. It was also pleasing to read that you enjoyed the "fire & ice" dining experience. We hope to have an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. General Manager.

Sydney, Australia
Reviewed 2 weeks ago

I stayed in the oceanview room on level 11, the balcony overlooks cairns city which is spectacular during sunset. The beds were extremely comfortable, once you sleep you don't ever want to get up. The resort has plenty of facilities available to their guests such as free wifi, mini bar fridge,a spa, tennis court, gym, sauna, pool bar, lap pool...

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Helpful?
Thank jennifer y
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear jennifer y, Thank you for such wonderful feedback. It was very pleasing to read that both the facilities and accommodation met your expectations - our "dream beds" are certainly just that and never seem to disappoint. We trust you enjoyed our overall holiday in the Cairns region and hope to get an opportunity to welcome you back in the...

Townsville, Australia
Reviewed 2 weeks ago

I spend a lot of time in Cairns with work. And this is one of the best places I stay. Staff room’s food A1. This place is always spotless. Great parking and handy to anything you need. Can't wait to come back.

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Helpful?
Thank GabboFNQ
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear GabboFNQ, Thank you for such positive feedback - we work hard to make each stay a memorable one and its pleasing to read that we have have been able to match your expectations. We look forward to welcoming you back on your next visit. Kind regards, Andrew Wallis. General Manager.

Reviewed 2 weeks ago via mobile

We visited Cairns in early November for a short family holiday. The Rydges Esplanade was the perfect place to stay. The hotel room was spacious, clean, comfortable, and very reasonably priced. And the ocean view from our room was spectacular! The pool is nice and the decking was getting a makeover and looking very good, however, the pool deck needs...

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Helpful?
Thank Clint F
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Clint F, Thank you for taking the time to review your stay with us and for your personal recommendation. It was pleasing to read that the team here had a positive impact on your stay and that you enjoyed both the location and facilities on offer. We hope to have an opportunity to welcome you back on your next...

Port Macquarie, Australia
Reviewed 2 weeks ago via mobile

Travelled to Cairns for an anniversary with my wife and had 4 wonderful nights in the hotel. The building showing signs of needing Reno both inside and out but the room very comfortable and spacious. We enjoyed meals from the restaurant, swam in the pool which was great and had under cover car parking. Would definitely return when we go...

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Helpful?
Thank iiironman
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear iiironman, Thank you for such a wonderful review and the personal recommendation. It was pleasing to read that we met your expectations. The hotel itself will commence a refurbishment program early in the new year and we look forward to the enhancements this will bring to the overall guest experience. We look forward to welcoming you back on your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $125 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Rydges Esplanade Resort Cairns Queensland
Hotel Style:
#3 Top resorts Hotel in Cairns
#15 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travellers.
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As high as possible”
 of 5 bubbles , 29 Nov 2016 | Read review
“Choose the oceanview room, it is definitely worth it”
 of 5 bubbles jennifery296, 24 Nov 2016 | Read review
“Top Floor :)”
 of 5 bubbles GabboFNQ, 23 Nov 2016 | Read review
“I would suggest other travellers ask for a ocean view, even with a ocean view I did not notice any or much noise.”
 of 5 bubbles wanabetraveler56, 20 Nov 2016 | Read review
“I noticed a balcony pool in the penthouse...”
 of 5 bubbles Zalgariath, 18 Nov 2016 | Read review
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