We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Cairns Oasis Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Cairns Oasis Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,179 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Cairns Oasis Resort
See the most recent reviews
Showing 1,943: English reviews
Melbourne
Reviewed 20 April 2014

Checked into a Superior Poolview Room and followed this with a back to back stay at the holiday inn across the block which allowed a good comparison. The novotel oasis has some things going for it, but i would return to the holiday inn which had nicer rooms, superior service and better value for money in my opinion. What i...

 Report
Helpful?
Thank QZfrequentflyer
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

While it is nice to read the things you liked about our resort, we are sorry to learn we did not meet your expectations. It is important that our team deliver a high standard of service and it is evident from your valuable feedback about the service you received from our Reception team, we failed to deliver on this occasion....

Cairns Region, Australia
Reviewed 20 April 2014

A catalogue of lost bookings, a terrible room (which was changed when we complained) and overcharged at check out (which took 30 minutes to sort out) We have stayed dozens of times at this hotel. This has to be by far the worst. Both staff we had dealings with on reception know nothing about customer service. We are locals &...

 Report
Helpful?
1Thank Livinlife66
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

We are sorry to learn we did not deliver the high standard of service we aspire to. Rest assured we shall take the steps necessary to address the issues highlighted in your valuable feedback. We hope to get an opportunity to better serve you the next time you stay at a Novotel hotel. Kind regards,

Pacific Coast Australia, Australia
Reviewed 18 April 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Qld_Aussie_Expat_
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Brisbane, Australia
Reviewed 15 April 2014

Rooms were smallish but clean and comfortable. Staff dealt with cyclone Ita well with activities for the kids organised. We stayed in a ground floor room which unfortunately was broken into while we were across he hallway visiting in another room. The glass sliding door was smashed to gain entry. While staff on the night were most helpful and apologetic...

 Report
Helpful?
Thank Shane H
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

While it is nice to read your compliments on how our staff managed the resort during Cyclone Ita, we are disappointed to discover you felt the guest room was "smallish". We are also very sorry to learn that your room was broken into during your stay. Please accept our sincere apology for any inconvenience caused by this incident. Feel free...

London, United Kingdom
Reviewed 11 April 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Mickey612014
Cairns, Australia
Reviewed 11 April 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank Jaime M
Melbourne, Australia
Reviewed 9 April 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank kymbray19
Reviewed 8 April 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Janice C
Townsville, Australia
Reviewed 8 April 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Neil C
Lomita, California
Reviewed 7 April 2014

We were 4 women traveling from the States. One of our traveler's bucket list item was to snorkel at the Great Barrier Reef. We stayed for 4 nights, on the 4th floor in the "higher number rooms". Two of us were in one of the rooms overlooking the pool, and two of us were in a room overlooking the tree...

 Report
Helpful?
Thank goodlinda

571 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (493)
Viewed
View from Room (27)
Viewed
Pool/Beach Area (77)
Viewed
Room/Suite (100)
Viewed
Hotel & Grounds (70)
Viewed
Bathroom (29)
Viewed
Dining (18)
Viewed
Family/Play Areas (3)
Viewed
Other (169)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (20)
Viewed
Dining (6)
Viewed
Pool/Beach Area (5)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.2 km away
DoubleTree by Hilton Hotel Cairns
0.7 km away
Shangri-La Hotel, The Marina, Cairns
0.8 km away
Pullman Cairns International
Show Prices
Show Prices
Show Prices
0.4 km away
Cairns Plaza Hotel
Cairns Plaza Hotel
#10 of 64 in Cairns
1,059 reviews
1.7 km away
Reef Palms
Reef Palms
#3 of 64 in Cairns
554 reviews
0.8 km away
Pullman Reef Hotel Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $134 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Orbitz, ACCOR, Hotels.com, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your Novotel Cairns Oasis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Novotel Cairns Oasis Resort Queensland
Hotel Style:
#16 Luxury Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
27 questions
Ask a question
Brisbane, Australia
Moruya, Australia
5 months ago
Wollongong, Australia

See all questions (27)

Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool Room affords nice views.”
SKIINGScotland, 16 Apr 2017 | Read review
“Inside rooms overlooking pool”
varuna33, 20 Mar 2017 | Read review
“Ask for a room with a view of the pool”
johnellisak, 9 Mar 2017 | Read review
“As for a room in the main building.”
CarmenRaynor, 3 Mar 2017 | Read review
“This is an older and very well used hotel. Lotsa of tour busses stay here. It is pretty tired but, you get what tou pay for.”
TiptonH, 1 Mar 2017 | Read review
5 of 5