We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel Cairns Oasis Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Novotel Cairns Oasis Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,108 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Cairns Oasis Resort
See the most recent reviews
Showing 1,880: English reviews
Oxfordshire, United Kingdom
Reviewed 7 July 2014

We stayed here for the first 3 nights of a 4+ week tour. It was a very good location for exploring Cairns and the surrounding area. The hotel is set in very attractive grounds and is quiet, given the location. Our room was comfortable and the furnishings & bathroom were good. During our stay we had a very good buffet...

 Report
Helpful?
Thank WaywardSouls
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Thanks for taking the time to provide valuable feedback about your recent stay. We are pleased to learn you enjoyed the setting of the hotel, set around the largest lagoon size pool in Cairns and lush tropical gardens. We look forward to welcoming you back to Novotel in the future. Kind regards,

Saint George, Utah, United States
Reviewed 6 July 2014

First the positives - the property is lovely with a nice pool and the staff was helpful and friendly. The location is great, close to the Esplanade and 2 car rental options. Now for the negatives - the rooms and lobby are very dated and cushions tearing, and the grounds are neglected. The elevator doors were dirty and walkways not...

 Report
Helpful?
Thank Marsha M
GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this review

While it is nice to read that you think the resort has a great location and pool. We are sorry to learn we did not meet your expectations during your stay. Your valuable feedback, including our guest rooms requiring a good makeover will be taken on board when we next review our capital investment plans. In the meantime we hope...

Melbourne Australia
Reviewed 4 July 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank hotshot1971
Melbourne, Australia
Reviewed 3 July 2014

Stayed there for just one night. The location is just minutes form the city and the esplanade. Rooms are nice and clean. Overall a good experience. Will defiantly come and stay here again. The staffs were friendly and helpful.

 Report
Helpful?
Thank Krishil
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Thanks for taking the time to post positive feedback about your recent stay at the resort. We look forward to welcoming you back to Novotel in the future. Kind regards,

Sydney, Australia
Reviewed 2 July 2014

How on earth do they put a Novotel name to this dated motel. The pool area is neat, but needs attention but no where as fast as what their rooms and bathrooms need. Dated old and tired are thee words my wife said when we checked into this place. Sheets are paper thin and feel rough. Pillows are old and...

 Report
Helpful?
1Thank Ozeboy24
Brisbane, Australia
Reviewed 2 July 2014

I was surprised that this was a Novotel Hotel as it is certainly not up to their normal standard, The reception staff were helpful and friendly. The rooms small although very clean. We were disturbed most of the night by the noise from the room next door as the walls are really thin. Very surprised we were charged for parking...

 Report
Helpful?
Thank bilka
Belfast, United Kingdom
Reviewed 1 July 2014

I was a bit apprehensive about this hotel after reading reviews but honestly we thought it was great! I found reception staff helpful and attentive. Rooms were large, clean and serviced daily, and we received a bottle of champagne on arrival. We were on the top floor which was modern and clean. The pool area is nice, although the bar...

 Report
Helpful?
Thank Shauna R
Melbourne, Australia
Reviewed 30 June 2014

The room was very ordinary. The beds were lumpy and all but one of the pillows were uncomfortable. The bath was not easy to get out of without slipping and no conditioner was provided. The air conditioner turned on and off randomly and sometimes worked as a heater rather than a cooler despite being set to cool. Even after 'maintenance'...

 Report
Helpful?
1Thank Suzanne B
Hervey Bay, Australia
Reviewed 30 June 2014

I could have rated this place better but for the rudeness and arrogance of two of the reception staff. When we checked in I was told that parking was $7.50 or I could park on the street for free. I thought this odd as my confirmation said complementary off street parking, but was happy to park on the street. However...

 Report
Helpful?
2Thank Nigel J
Melbourne, Australia
Reviewed 30 June 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank RacheB03

553 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (475)
Viewed
Hotel & Grounds (68)
Viewed
Pool/Beach Area (75)
Viewed
Bathroom (29)
Viewed
Room/Suite (99)
Viewed
View from Room (26)
Viewed
Dining (18)
Viewed
Family/Play Areas (3)
Viewed
Other (157)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Room/Suite (20)
Viewed
Dining (6)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (5)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.2 km away
DoubleTree by Hilton Hotel Cairns
0.8 km away
Pullman Cairns International
0.7 km away
Shangri-La Hotel, The Marina, Cairns
Show Prices
Show Prices
Show Prices
1.4 km away
Holiday Inn Cairns Harbourside
0.8 km away
Pullman Reef Hotel Casino
0.4 km away
Cairns Plaza Hotel
Cairns Plaza Hotel
#10 of 68 in Cairns
985 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $130 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, ACCOR, Priceline and Hotels.com so you can book your Novotel Cairns Oasis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Novotel Cairns Oasis Resort Queensland
Hotel Style:
#16 Luxury Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
22 questions
Ask a question
Moruya, Australia
2 months ago
Wollongong, Australia
Atlanta, Georgia
over a year ago
2 months ago

See all questions (22)

Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on reception side”
 of 5 bubbles 71CityTraveller, 20 Jan 2017 | Read review
“Somewhat OK Hotel”
 of 5 bubbles sanjeevcc, 7 Jan 2017 | Read review
“pool view room is defiantly worth the extra ( buffet breakfast)”
 of 5 bubbles jakemorgi, 24 Dec 2016 | Read review
“pool side is good.”
 of 5 bubbles zoeTownsville, 3 Dec 2016 | Read review
“there is a pool, but do you want to be looking at that ?”
 of 5 bubbles 151patrickv, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay