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Novotel Cairns Oasis Resort

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Novotel Cairns Oasis Resort
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2,129 Reviews from our TripAdvisor Community

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Showing 1,898: English reviews
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Weipa, Australia
Reviewed yesterday NEW

Had a good experience at this hotel. Enjoyed the super large swimming pool which has a sandy shallow end for smaller kids with not so strong swimming skills. The pool also has a swim up bar which is great. Really enjoyed the stay

Thank kryds
Sydney, Australia
Reviewed 9 January 2017

There are lots of harsh reviews for this hotel, although im not sure why. The rooms were clean! The air con was quiet and easily adjusted. The beds were comfortable ( no random springs!). We used the pool and pool bar, the pool is excellent as is open from 7am til 10 pm, its clean and I saw it being...

1Thank becster_2
About Hotel's Favourite Review
GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this review

Dear becster_2 Glad to hear you enjoyed our beautiful pool and swim up bar. Good to see you took advantage of all the different offerings of the resort. I'll be sure to share with the team your kind words. Hopefully we see you again in the future! Kind regards Michael James Rooms Division Manager

Toronto, Canada
Reviewed yesterday NEW

We arrived on Feb 19 before official check in time and they let us have the room as it was ready. Very much appreciated as we were very tired. The room overlooked the pool. It looked pretty clean when we arrived. The next day there was all kinds of stuff at the bottom and it looked worse as time passed....

Thank WorldTravelerBert
Brisbane, Australia
Reviewed 5 days ago NEW

Novotel are always fairly reliable, and this resort is no exception. The staff are efficient, and the facilities (pool etc) are good. The room is a really good size, and is relatively modern. The bathrooms, although dated, are still in good condition and are clean. The bed was super comfortable. I had a room overlooking the pool and out to...

Thank TheClarkeClan
Reviewed 5 days ago NEW

This was our first stop on a month long trip and we were very pleased. The room was large and overlooking the beautiful pool. The pool is fabulous, it has a swim up bar a sandy beach area for the kids to play, a waterfall/pond area that leads up to the lobby and the pool is kept very clean. We...

Thank Annette M
Brisbane Region, Australia
Reviewed 1 week ago NEW

Had booked for 2 nights through a 3rd party, noticed that when I arrived, they were going to change my room to the bottom floor right out the back (instead of the 3rd floor overlooking the pool). Tried to park my car underground, key wasn't working had to pull up, get back out of the car and grab the young...

Thank AngeKane
Bundaberg, Australia
Reviewed 1 week ago

The hotel is nice and centrally located in the Cairns CBD. Easy to walk around the city from the hotel's location. plenty of taxis and other transport close by if required. The hotel is nice and clean. Staff are very attentive and the process of checking in and out is excellent with nothing to hard for them to help you...

Review collected in partnership with Accorhotels.com
Thank andrewmU4941ZF
Reviewed 1 week ago via mobile

Pool is great and location wise it's easy access to everything. Rooms are a little tired but perfectly adequate. The flying foxes can be a bit noisy but otherwise it's all good. If they sorted the rooms out it would easily be a 5.

Thank Kent9876
Adelaide, Australia
Reviewed 2 weeks ago

Travelling for work I had the opportunity to stay at the Novotel Cairns Oasis Resort. Awesome place and the location is handy to everything in Cairns. Food at the restaurant was second to none and the breakfast buffet opens at 6am which is great as I am usually on site by 7am. the novelty of having the entire population of...

2Thank Greg C
Cherokee Village, Arkansas, USA
Reviewed 2 weeks ago

This was a great spot for all our travels. The beach and docks are in walking distance as is the casino and lots of shops. Great food all along the beach. Friendly hotel with great rooms. Collette tours always book the best.

1Thank JEBCV

554 photos of this hotel

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Pool/Beach Area (76)
Hotel & Grounds (68)
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Room/Suite (99)
View from Room (26)
Dining (18)
Family/Play Areas (3)
Other (157)

Management photos: Courtesy of the property manager

All Management Photos (78)
Hotel & Grounds (10)
Room/Suite (20)
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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Paid Internet
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $136 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia and ACCOR so you can book your Novotel Cairns Oasis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Novotel Cairns Oasis Resort Queensland
Hotel Style:
#16 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
25 questions
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Brisbane, Australia
Moruya, Australia
3 months ago
Wollongong, Australia
Atlanta, Georgia
over a year ago

See all questions (25)

Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the pool can be a bit noisy during the day”
 of 5 bubbles kryds, 21 Feb 2017 | Read review
“Pool side rooms are much quieter. The very noisy bats inhabiting the trees nearby can be heard from most of the rooms.”
 of 5 bubbles WorldTravelerBert, 21 Feb 2017 | Read review
“try and get one on a high level in the main building”
 of 5 bubbles AngeKane, 15 Feb 2017 | Read review
“Great Pool area”
 of 5 bubbles GregC798, 7 Feb 2017 | Read review
“Balcony rooms Above the Swimming Pool are Good.”
 of 5 bubbles 999andrewh, 1 Feb 2017 | Read review
5 of 5