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Novotel Cairns Oasis Resort

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122 Lake St, Cairns, Queensland 4870 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 154
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Free cancellation until 28/09/21
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Traveller (88)
Pool & Beach (30)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Cairns Oasis Resort
Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 67 hotels in Cairns
Location
Cleanliness
Service
Value
The Novotel Cairns Oasis is a 4.5 star resort featuring a gorgeous lagoon pool, complete with a sandy beach, children's pool and a swim-up bar. The hotel is a short walk from the Esplanade, Cairns city center and the Reef Casino. Recently refurbished lobby and Moku Bar and Grill puts you at ease upon walking into the hotel. The Deluxe Room types have recently been fully refurbished. All rooms are air-conditioned and feature a private balcony, broadband internet and a flat-screen TV. Whether you seeking a casual or more formal fine dining restaurant experience, there are a range of options at Novotel Cairns Oasis Resort.
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Dining (26)26
Full view
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Children's television networks
Kids pool
Car park
Public wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Saltwater pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish, Filipino, Japanese and 2 more
123Reviews10Q+A12Room tips
Traveller rating
  • 70
  • 34
  • 9
  • 4
  • 7
Time of year
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Popular mentions
KavitaKashyap wrote a review Yesterday
4 contributions
Our initially allocated room was underwhelming but on letting the reception know they were able to accomodate us into the main building up recently renovated rooms which were far more cleaner, nicer, spacious and modern! Plenty of kids activities run everyday during holidays plus the lagoon pool with bar was great! Breakfast was great but options were limited by day 3. They can increase their range but again due to COVID they had a la carte which was good
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded yesterday
Kavita, Thank you for choosing to stay with us at Novotel Cairns Oasis Resort. For that new room feel the Deluxe and Deluxe pool view rooms are the room type to book they are worth the upgrade fee. Sorry there was an issue with your initial room, I have addressed with our team to ensure this doesn't happen again. Our kids activities over the school holiday period has been a real hit and we are looking to extend over peak times, watch this space. We hope to welcome you back again. Regards, Scott Grant General Manager
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Shannon wrote a review Sep 2020
Adealide17 contributions29 helpful votes
Hotel's Favourite
Stayed 8 nights as a family of 4. We had a pool view room which is worth paying the slightly extra price for. Rooms newly renovated. Beds comfy but the pillows were awfully uncomfortable. They definitely need to invest in some new ones. Great location in walking distance to shops, restaurants and the esplanade. Loved the lagoon style pool. The hotel restaurant did $19 dinner specials each night so we ended up having dinner at the hotel for 3 nights. The breakfast were great. No buffet due to Covid but you had a selection of 12 items to choose from so you didn't get bored of eating the same things. The breakfast team were good but their procedures could be tweaked. At least twice they forgot to come back and take our breakfast order. Covid cleaning standards appeared very good too. Our first time in Cairns and would definitely recommend and would stay again. Overall great value for money.
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded 29 Sep 2020
JayettAdelaide, Thank you for choosing to stay with us recently. With the SA border open to QLD it has been fantastic to welcome guests from South Australia. I agree our pool view rooms are certainly worth the small upgrade and great to hear your room was comfortable. Sorry there were some issues with the uncomfortable pillows, will have our team rectify immediately. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager
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trentblackmore wrote a review 10 Apr
2 contributions1 helpful vote
Hotel is well maintained, central location. Pool and pool bar very family friendly and nothing is too much trouble for the staff. Affordable meal options and variety of school holiday activities for the kids.. 5 stars
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Date of stay: April 2021Trip type: Travelled with family
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded yesterday
Trent, Thank you for taking the time to review our hotel. Good to hear you enjoyed our central CBD location and resort facilities. This school holiday period is the first time we have scheduled many activities during the days and it has been a real hit, great to hear your family enjoyed. We hope to look forward to welcoming you back again. Regards, Scott Grant General Manager
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PenelopeG wrote a review 4 Apr
Mission Beach, Australia428 contributions76 helpful votes
The room was clean, bed was very comfortable and the general ambience welcoming. And very central to everything in Cairns. We live a couple of hours away and regularly come to Cairns for events, shopping and meals out. It's our "go to" hotel.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded 1 week ago
Penelope, Thank you for taking the time to review our hotel and for your repeat business. Fantastic to hear our team have been looking after you well and you enjoy our resort vibe. We look forward to welcoming you back again. Regards, Scott Grant General Manager
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Familyfun71 wrote a review 4 Apr
Melbourne, Australia13 contributions3 helpful votes
Luckily we were only staying the one night, yes the pool area is nice but the rooms are horrible. As soon as we opened the door all we could smell was mould. The room was a mismatch of furniture the bathroom was very dated something from the 80’s. I understand it is a standard room but for $170 not worthy of that price.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Scott Grant, General Manager at Novotel Cairns Oasis Resort
Responded 1 week ago
Familyfun71, Thank you for taking the time to review our hotel. Sorry there was an issue with a smell in your room, our reception team are on call 24/7 to assist in resolving issues and if we can't resolve immediately we would arrange a room move, don't hesitate to contact our team. Our standard rooms have had a minor upgrade which doesn't include the bathroom, our Deluxe rooms which are the majority of the hotel rooms have had a full upgrade with new bathrooms and furniture and are worth the upgrade fee. We hope you will give us another chance to welcome you back. Regards, Scott Grant General Manager
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PRICE RANGE
USD 83 - USD 132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cairns oasis hotel cairns, oasis cairns, accor cairns oasis hotel, cairns novotel, oasis resort cairns, oasis hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
314
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Frequently Asked Questions about Novotel Cairns Oasis Resort
Which popular attractions are close to Novotel Cairns Oasis Resort?
Nearby attractions include Muddy's Playground (0.4 km), Cairns Esplanade Lagoon (0.4 km), and Esplanade Boardwalk (0.3 km).
What are some of the property amenities at Novotel Cairns Oasis Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Cairns Oasis Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Cairns Oasis Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Cairns Oasis Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Cairns Oasis Resort?
Conveniently located restaurants include Mi Piace Espresso Bar, Cruze Coffee, and Cairns Burger Cafe.
Are there opportunities to exercise at Novotel Cairns Oasis Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Novotel Cairns Oasis Resort located near the city centre?
Yes, it is 0.2 km away from the centre of Cairns.
Are any cleaning services offered at Novotel Cairns Oasis Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Cairns Oasis Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Cairns Oasis Resort?
The staff speaks multiple languages, including English, Spanish, Japanese, Thai, Korean, and Filipino.