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All reviews swim up bar a pool view room great pool large pool tour desk buffet breakfast pool side stayed here for nights central location port douglas the great barrier reef esplanade foxes dusk cbd tours lagoon
Staff were very accommodating and efficient. First room was dated and had a strong mildew smell. Asked for a different room and was obliged no worries. Second room located on ground floor was lovely, modern styling, MASSIVE TV, and super comfy bed. Pool is perfect...More
After a soggy Xmas on the Northern Beaches we headed into Cairns with a heavy heart. It didn’t last long. A big smile from John at main desk coupled with his warm, yet professional welcome settled us immediately.
Our room was clean, quiet and had...More
Date of stay: December 2018
Thank Paula M
Response from Scott G, General Manager at Novotel Cairns Oasis ResortResponded 2 weeks ago
WOW what a fantastic review, thank you. Great to hear you enjoyed all aspects of your Novotel Cairns Oasis Resort. I will certainly pass on your comments especially to John at reception. We look forward to welcoming you back again soon.
We spent two nights here but could have easily stayed longer. The newly renovated hotel is big, staff friendly and food great. The pool is huge ... the kids loved it. So much to do in Cairns as well. A good family getaway!
Location: great, walkable to most places.
Food/dining: reasonable quality but the breakfast buffet was often missing foods that needed replenishing.
Accommodation: A little tired but clean. View to the pool was great, however the building works were pretty shocking in terms of volume. It definitely...More
Just arrived from Noosa Gold Coast previously Thailand and Dubai, moving onto Sydney, Got to say this is the worst hotel up to now , wish we should have stayed in Byron bay and noosa another 5 days, what a let down. Building work all...More
Date of stay: January 2019
Response from Scott G, General Manager at Novotel Cairns Oasis ResortResponded 2 days ago
Thank you for choosing to stay with us, I am sorry we didn't meet your hotel or destination expectations. We are currently undergoing a refurbishment and apologise for any building works impacting your stay. We hope you enjoy the rest of your travels.
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete …Morewith its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Loulou75Oz | Reviewed this property |
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each... More
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each other speak whilst sitting near the pool.