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    Shangri-La Hotel, The Marina, Cairns

    Pierpoint Rd, Cairns, Queensland 4870, Australia
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 360*
    USD 281*
    SAVE USD 79
    USD 360*
    USD 281*
    Traveller (1102)
    Room & Suite (511)
    Pool & Beach (81)
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    Overview
    • Excellent48%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel, The Marina, Cairns
    Special Offer: AUD 100 Off
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,517)
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    There are newer reviews for Shangri-La Hotel, The Marina, Cairns
    See the most recent reviews

    861 - 865 of 2,254 reviews

    Reviewed 20 May 2015

    I really enjoyed my stay, as it was a part of a function we met many of the hotel staff who could not be faulted on their service. The food was really good and plenty of options. The function rooms were a little cool but...More

    Review collected in partnership with shangri-la.com
    Thank VivaDarwin
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 27 May 2015

    Dear VivaDarwin, Many thanks for commenting on your recent stay at the Shangri-La Hotel The Marina Cairns. I am extremely pleased to see your comments on the staff and their service levels, and will certainly relay this to them. It was also great to see...More

    Reviewed 19 May 2015

    Great location in Cairns, just opposite the Port where you pick up the boats to The Great Barrier Reef. To the right is a lovely park area that have BBQ's dotted about for anyone to use, a large pool area is also in the park...More

    Thank Amanda S
    Reviewed 14 May 2015 via mobile

    Our stay at this hotel was great! The service from the staff was top notice, but really the best part about this hotel was the location. It's right in the marina which is close to a ton of restaurants, shops and bars. The marina is...More

    Thank cameleon12
    Reviewed 10 May 2015 via mobile

    My brother and me spent amazing 5 days at the Shangri-La Hotel - The Marina in Cairns from 23 April to 27 April 2015. Everything was just perfect: - Great location (you reach everything easily by foot/ short transfer from the airport) - Early and...More

    1  Thank Lory207
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 19 May 2015

    Dear Lory207, Thank you for reviewing the hotel, and highlighting the many features. Look forward to welcoming you back again. Best Regards Nic ODonnell - General Manager

    Reviewed 8 May 2015

    Is a solid hotel, with a good gym and helpful staff. The hotel charges an unusual 1.5% fee on all credit card charges, which means almost everyone is stuck with it as few travel will the cash needed to pay bills without credit cards. I...More

    Review collected in partnership with shangri-la.com
    2  Thank dawleyg
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 19 May 2015

    Dear dawleyg, Thank you for posting your review on TA. Can I ask to get further details, so I can personally reply to you. My email is nic.odonnell@shangri-la.com. Best Regards Nic ODonnell - General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 150 - USD 322 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Cairns
    • #7 Luxury Hotel in Cairns
    • #8 Romantic Hotel in Cairns
    • #11 Family Hotel in Cairns
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Orbitz, Priceline, Cheap Tickets, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Shangri-La Hotel, The Marina, Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Shangri-La Hotel, The Marina, Cairns Hotel Cairns ,
    • Shangri-La Hotel, The Marina, Cairns Queensland
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    Traveller (1102)
    Room & Suite (511)
    Pool & Beach (81)
    Dining (80)
    Hotel & Grounds (634)
    Bathroom (70)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    rowburleigh
    5 June 2017|
    Answer Show all 8 answers
    Response from Kosaku U | Property representative |
    このたびはシャングリ・ラ ホテル ザ・マリーナ ケアンズをご用命いただき誠にありがとうございます。 お問い合わせいただいたアーリーチェックインに関し、回答申し上げます。 (アーリーチェックイン・確約) ご到着と同時に入室を確約されたい場合は前日からお部屋をご用意する必要があるため、前泊分の宿泊費が加算されます。 早朝チェックイン確約ご希望の際はご予約いただいた旅行代理店にお問い合わせいただくか、シャングリ・ラ... More
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    Sushma S
    17 May 2017|
    Answer Show all 3 answers
    Response from Tarun S | Reviewed this property |
    Inform the hotel for early check in. If available they will give you the room. Else you can drop your luggage and go for the trip. When you will be back your room would be ready with your luggage.
    0
    Votes
    Margaret F
    13 March 2017|
    Answer Show all 4 answers
    Response from Samantha S | Reviewed this property |
    Yes - usual hotel style needing a code
    1
    Vote
    Room Tips
    "Choose a room facing the Mariner not the car park side."
    Read review
    "Marina view is really very nice and not noisy at all. I'd recommend highly."
    Read review
    "Rooms in the tower are best for families, great views though far from the hotel lobby"
    Read review
    "Avoid over restaurant rooms, marina facing on 1st floor..."
    Read review
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