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11/06/2017 12/06/2017
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    Shangri-La Hotel, The Marina, Cairns

    Pierpoint Rd, Cairns, Queensland 4870, Australia
    Hotel website
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 488*
          USD 194*
          USD 488*
          USD 194*
          USD 488*
          USD 194*
          Traveller (1064)
          Room & Suite (499)
          Pool & Beach (80)
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          Overview
          • Excellent45%
          • Very good33%
          • Average13%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “horizon club” (294 reviews)
          “club room” (51 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Shangri-La Hotel, The Marina, Cairns
          Special Offer: AUD 100 Off
          Hotel deals
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,455)
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          1 - 5 of 2,455 reviews

          Reviewed 4 days ago

          Loved this hotel. First time to Cairns and what a place to stay. Staff were friendly, smiley and warm. Made us feel at home. We stayed in the Sea View room and it was very clean and tidy. Had everything we could ask for (incl....More

          Review collected in partnership with shangri-la.com
          Thank Mark F
          Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns

          Dear Mark F, Thank you so much for your wonderful review. I am delighted to know you had a great stay with us and we look forward to welcoming you back the next time you are visiting Cairns. Best Regards, Nic

          Reviewed 5 days ago via mobile

          The rooms are nice and well kept, bed conformable and the room has plenty of space. The marina view rooms are particularly beautify. Staff are pleasant and helpfully. The location is fantastic, across the road from the reef terminal for boats to the great barrier...More

          Thank C R
          Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns

          Dear C R, Thanks so much for taking the time to share your feedback following your recent stay with us. I do apologise for the issue you encountered in the restaurant and have shared your feedback with the team. The condition of the high chair...More

          A TripAdvisor Member
          1
          Reviewed 1 week ago

          The experience was wonderful. Right from booking in with Cath and Tina we were guided to the most appropriate room for our group, which was perfect. They kindly organised welcome treats which was lovely and we felt truly cared for. From check in to check...More

          Review collected in partnership with shangri-la.com
          Thank A TripAdvisor Member
          Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns

          Dear Guest, Many thanks for your excellent review and I am so pleased to know you had a fantastic Shangri-La experience. I must thank you also for taking the time to recognise the efforts of Cath and Tina - they will both be nominated to...More

          Reviewed 1 week ago via mobile

          2nd stay here in 3 years love it Very easy to stay here........ Do the horizon level. A few dollars more breakfast canapés and drinks included from 5 pm till 7 pm Watch the world go by. Mountains across the bay and the marina below...More

          Thank Ross-MItchell-Nesso
          Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns

          Dear Ross-MItchell-Nesso, Thank you for your excellent review and we look forward to welcoming you back for your third stay sooner rather than later... Best Regards, Nic

          Reviewed 1 week ago

          On arrival we discovered our door didn't lock and there was toilet paper stuffed in the smoke alarm. Both were rectified but I felt these should be checked between guests. There is no overhead lighting in the main room making it difficult to read at...More

          Thank Julene M
          Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, Cairns

          Dear Julene M, Many thanks for sharing your feedback following your stay with us recently. I do sincerely apologise for the issues your found upon arrival to your room and thank you for bringing them to our attention. Particularly the issue with the smoke alarm...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • USD 135 - USD 287 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Business Hotel in Cairns
          • #8 Romantic Hotel in Cairns
          • #8 Luxury Hotel in Cairns
          • #11 Family Hotel in Cairns
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 255
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Shangri-La Hotels and Resorts, Hotels.com, Expedia, Orbitz, Hotwire, Priceline, Cheap Tickets, Agoda, TripOnline SA, Cancelon, HotelQuickly and Hotel.de so you can book your Shangri-La Hotel, The Marina, Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Queensland >
          • Cairns Region >
          • Cairns
          • Also Known As
          • Shangri-La Hotel, The Marina, Cairns Hotel Cairns ,
          • Shangri-La Hotel, The Marina, Cairns Queensland
          Add Photo Photos
          Traveller (1064)
          Room & Suite (499)
          Pool & Beach (80)
          Dining (79)
          Hotel & Grounds (610)
          Bathroom (70)
          Business Centre & Event Rooms (2)
          Family and Play Areas (1)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Sushma S
          Hi, Is it possible to have early check in as we arriving early? We have to go for kuranda trip after dropping our luggage .
          17 May 2017|
          Answer Show all 3 answers
          Response from Tarun S | Reviewed this property |
          Inform the hotel for early check in. If available they will give you the room. Else you can drop your luggage and go for the trip. When you will be back your room would be ready with your luggage.
          0
          Votes
          Margaret F
          are there safes in the rooms?
          13 March 2017|
          Answer Show all 3 answers
          Response from | Reviewed this property |
          Yes- safe in our room. Very helpful feature.
          0
          Votes
          Jolanta W
          Is the swimming pool heated. ...
          16 January 2017|
          Answer Show all 6 answers
          Response from Julie O | Reviewed this property |
          Yes - the pool was heated and clean, clear and very well Maintained
          0
          Votes
          Room Tips
          "Rooms facing the bay are great."
          Read review
          "Definitely get the Executive Marina View Room - most amazing views. We stayed in room 26"
          Read review
          "Pay the extra for a Horizon Club Room"
          Read review
          "View of the Marina or Esplanade"
          Read review
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