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Palm Royale Cairns

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Traveller (175)
Room & Suite (221)
Pool & Beach (102)
Overview
  • Excellent13%
  • Very good43%
  • Average27%
  • Poor10%
  • Terrible7%
Travellers talk about
“shopping centre”(37 reviews)
“small shopping”(11 reviews)
“shuttle bus”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (528)
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All reviewsshopping centresmall shoppingshuttle bushire carbus servicelarge poolsized bedgreat poolbit datedstayed nightsvisiting cairnspoolsauwoolworthstoursesplanadereef
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171 - 175 of 435 reviews
Reviewed 13 March 2015

The reception staff were good but the building is very tired, some rooms smelly, bearings worn in the air-conditioning, alarms went off spuriously in the middle of the night, couldn't control the aircon. The pool looked ok but we didn't have a swim. We stayed...More

1  Thank Jenny T
Response from damian l, General Manager at Palm Royale CairnsResponded 27 April 2015

Dear Valued Guest, Thank you for your feedback on your recent stay at Palm Royale Cairns. I have passed on you concerns to our maintenance team. Appreciate you mentioning our good reception staff and I will definitely pass on your good words to them. Thank...More

Reviewed 23 February 2015

The rooms are fine and the pool is nice, but this hotel is quite far from the main part of Cairns, approx $25 in a taxi each way. Also, be careful if booking airport transfers. The page they hand you at check in says they...More

1  Thank lilithangel
Response from damian l, General Manager at Palm Royale CairnsResponded 27 April 2015

Dear Guest, Thank you for your feedback - it is appreciated. We believe we offer good value for money in a location out of the city with nice pools and garden. The shuttle bus to the airport is being provided by a third party operator,...More

Reviewed 1 February 2015

I would have rated this hotel as good but there is not such a choice here. Not average, but not very good neither. First impression wasn't too bad. The second impression was worse, but after having changed to another "hotel" that was more expensive, I...More

Thank Paco_Suarez187529
Reviewed 29 January 2015

My family of four stayed at the resort for 2 nights in January. We were on our way to a holiday rental in the Daintree Rainforest, and this was a stop gap between arriving at the airport, and then making our way out to the...More

1  Thank Tracy M
Reviewed 20 January 2015 via mobile

Room: lovely big room looking over the pool! A/C very good! Location: 10min drive to the main town/beach of cairns Pool: very nice and clean Wifi: very strong in your room Decent hotel for a few nights! ----------------------------------

Thank Wilden92
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair Access
Airport Transportation
Laundry Service
Self-Serve Laundry
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 57 - USD 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Cairns
#21 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 57 - USD 104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Cairns
#21 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (175)
Room & Suite (221)
Pool & Beach (102)
Dining (22)
Amenities (17)
Questions & Answers
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jay17161
25 October 2016|
AnswerShow all 6 answers
Response from MiaCharlie | Reviewed this property |
The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
1
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Room Tips
"Ground floor units normally you can get direct access to the swimming pools . First and second flood are..."
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"Get one on the side away from the highway- and avoid the 3rd block from reception which only has rooms over..."
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"Ask for a room overlooking the pools on Chester Court side of hotel"
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"View view on the pool"
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