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01/10/2017 02/10/2017
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    Palm Royale Cairns

    7 - 11 Chester Court, Cairns, Queensland 1870, Australia
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 87*
    USD 78*
    SAVE USD 9
    USD 80*
    USD 80*
    Traveller (167)
    Room & Suite (193)
    Pool & Beach (79)
    Cairns Colonial Club Resort
    724 reviews
    #41 of 64 hotels in Cairns
     
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    Overview
    • Excellent13%
    • Very good44%
    • Average26%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “red rooster” (10 reviews)
    “lap pool” (16 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Wheelchair Access
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Cairns Colonial Club Resort
    724 reviews
    #41 of 64 hotels in Cairns
     
    Cairns Queens Court
    500 reviews
    #25 of 64 hotels in Cairns
     
    Tropical Heritage Cairns
    506 reviews
    #15 of 64 hotels in Cairns
     
    Reef Palms
    602 reviews
    #3 of 64 hotels in Cairns
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (495)
    There are newer reviews for Palm Royale Cairns
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    171 - 175 of 406 reviews

    Reviewed 21 August 2014

    Unfriendly,unhelpful frond end receptionist.Poor service.We came to the place around 11.00am for check in.Even though i already sent a message to hotel regarding earlier arrival,however she didn't allowed us check in.We waited until 2pm with a young kid. No earlier corresponding recording unavailability rooms etc.....More

    Review collected in partnership with this hotel
    1  Thank Ash S
    Response from damian l, General Manager at Palm Royale CairnsResponded 22 August 2014

    Thank you for your feedback on your recent stay. My apologies for what appeared to be not our normal level of service. You should have been made aware that your request for an early check in will depend on the availability of the room as...More

    Reviewed 15 August 2014

    We are still here and when we turned up on Wednesday morning at 4.30, we were greeted with a lovely smile and they new who we were.. The view from the room looking over the pool. Our king size bed is to die for.. Thank...More

    2  Thank Tracylea68
    Response from damian l, General Manager at Palm Royale CairnsResponded 21 August 2014

    Dear Guest, Thank you for your recent feedback. I am happy to hear that you enjoyed your stay with us and I will be passing on your good words to the rest of the team. Hope to welcome you back on your next visit to...More

    Reviewed 8 August 2014

    Well it was cheap but I still expected something better than this! The mattresses are completely worn out. I don't think I've ever slept on a mattress this bad before. Around midnight / 1am Asian tour groups arrived and made a lot of noise. After...More

    3  Thank Deb H
    Response from damian l, General Manager at Palm Royale CairnsResponded 21 August 2014

    Dear Guest, Thank you for your recent review. I am sorry to hear that you did not enjoy your recent stay at the hotel. I will be discussing your feedback with the maintenance and reception teams in order to improve our service. Best regards.

    Reviewed 7 August 2014

    The beds in our room were appalling, not only were they over the hill and past their use by date, but they actually had holes in the mattress. Really disappointed in the lack of comfort at this hotel, cannot believe this hotel is rated as...More

    2  Thank IRENE0701
    Response from damian l, General Manager at Palm Royale CairnsResponded 21 August 2014

    Dear Guest, Thank you for your feedback. It is unfortunate that you did not enjoy your stay with us, please accept my apology. I will be discussing you review with the maintenance team in order to address your concern. Once again, thank you for you...More

    Reviewed 15 July 2014

    good spacious rooms, great price. A little tired looking, but good service. Good breakfast in the restaurant, and beautiful pools. As a work trip to Cairns, this hotel was perfect for sleeping and eating. Good Value.More

    Review collected in partnership with this hotel
    Thank Shea S
    Response from damian l, General Manager at Palm Royale CairnsResponded 21 August 2014

    Dear Shea S, Thank you very much for your feedback. It was a pleasure to hear that you had a good stay at Palm Royale Cairns. I will be passing on your kind words to the rest of the team and looking forward to welcoming...More

    Cairns Colonial Club Resort
    724 reviews
    #41 of 64 hotels in Cairns
     
    Cairns Queens Court
    500 reviews
    #25 of 64 hotels in Cairns
     
    Tropical Heritage Cairns
    506 reviews
    #15 of 64 hotels in Cairns
     
    Reef Palms
    602 reviews
    #3 of 64 hotels in Cairns
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    Details
    • Price range
    • USD 59 - USD 107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Best Value Hotel in Cairns
    • #20 Luxury Hotel in Cairns
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Palm Royale Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Palm Royale Cairns Hotel Cairns ,
    • Palm Royale Hotel Cairns ,
    • Cairns Palm Royale ,
    • Palm Royale Cairns Queensland
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    Traveller (167)
    Room & Suite (193)
    Pool & Beach (79)
    Dining (21)
    Hotel & Grounds (152)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    jay17161
    25 October 2016|
    AnswerShow all 6 answers
    Response from MiaCharlie | Reviewed this property |
    The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
    1
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