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Palm Royale Cairns

511 reviews
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Traveller (172)
Room & Suite (221)
Pool & Beach (101)
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Overview
  • Excellent14%
  • Very good43%
  • Average26%
  • Poor10%
  • Terrible7%
Travellers talk about
“shopping centre”(38 reviews)
“red rooster”(11 reviews)
“lap pool”(17 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
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1 room, 2 adults, 0 children
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Reviews (511)Write a Review
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All reviewsshopping centrered roosterlap poolshuttle bushire carbus servicelarge poolrooms were cleangreat poolbit datedpleasant staystayed nightsvisiting cairnspoolsaurateskettle
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Reviewed 8 May 2015

We spent our last night in Cairns here before flying home the next day. On arriving in our 3rd floor room, we were concerned that the entrance door faced a 4 lane highway and there was a fair bit of traffic. It was peak hour...More

1  Thank Jen G
Response from damian l, General Manager at Palm Royale CairnsResponded 12 May 2015

Dear Jen G, Thank you very much for writing this feedback. We are planning to do some necessary maintenance to the property which should address your concerns. Unfortunately, the 4 lane street at the side of the property does get busy, our Front Desk staff...More

Reviewed 23 April 2015

The price was the reason I selected this Hotel for 3 people for 2 nights as it seemed to good a deal to refuse - I wish I had read the reviews before I selected this. The room was certainly one star, with an old...More

3  Thank LeeIrvinParkManager
Response from damian l, General Manager at Palm Royale CairnsResponded 27 April 2015

Dear Lee, Thank you for your feedback. My apology that you did not enjoy your stay at Palm Royal Cairns. We are planning to carry out some essential maintenance work soon that will address your concerns. I will definitely pass on your good words to...More

Reviewed 4 April 2015 via mobile

My family, wife, two teen boys and I did a recce trip from our home in Townsville to check out nice places to camp along the coast to Cairns We picked the Palm Royale from the net as it looked quite nuce and was reasonably...More

Thank Tuonofan
Response from damian l, General Manager at Palm Royale CairnsResponded 27 April 2015

Dear Guest, Thank you very much for your review, appreciate the time spent in writing this feedback. I am glad to hear that you enjoyed your stay at Palm Royale Cairns and that you got good value for your money. I will pass on your...More

Reviewed 24 March 2015 via mobile

Stayed here for our last 3 days in Australia. Rooms are ok but noisy fan and air conditioning not up to much on all night and hardly cooled the room. Sadly missing a bar and only supply breakfast needs a proper restaurant for evening meal....More

Thank Steve M
Response from damian l, General Manager at Palm Royale CairnsResponded 27 April 2015

Dear Steve, Thank you for your feedback, it very much appreciated. Your concerns about the noisy fan and air conditioning are being addressed by our maintenance team. Thank you for commenting about our nice swimming pool facilities, we do constantly receive good feedback about our...More

Reviewed 18 March 2015 via mobile

Stayed here twice now ....this time got a room leading sraight out into the lap pool... loved it room had everything required ....basic but for $69. A night was great value... for ppl looking for inexpensive accomodation in cairns ...this place rocks😊

1  Thank Miki S
Response from damian l, General Manager at Palm Royale CairnsResponded 27 April 2015

Dear Miki, We appreciate your feedback following your recent stay at Palm Royale Cairns. And thank you for acknowledging that the hotel offers good value for money. Hope to welcome you again when you are in Cairns next. Best regards.

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About
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Restaurant
Details
Price range
USD 61 - USD 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Cairns
#18 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 61 - USD 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Cairns
#18 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (172)
Room & Suite (221)
Pool & Beach (101)
Dining (22)
Amenities (17)
Questions & Answers
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jay17161
25 October 2016|
AnswerShow all 6 answers
Response from MiaCharlie | Reviewed this property |
The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
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Room Tips
"Ask for a room overlooking the pools on Chester Court side of hotel"
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"View view on the pool"
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"Upstairs rooms have good view of the pool"
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"rooms on 300 and above have less noise and insects and no lizards."
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