Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Escape To Palm Royale Cairns Cairns, Queensland. A world away from the everyday and within minutes of everything that Cairns has to offer – that’s the beauty of Palm Royale Cairns, not to mention its attentive service, fabulous guest rooms, choice of pools and magnificent landscaped gardens. Mediterranean architecture blends seamlessly with the tropical environment of Cairns. Set against azure skies and an emerald backdrop of rainforest clad mountains, the exterior shrouded in lush greenery provide the perfect foil and beckon (as the Italians say) Amare la Vita…or ‘love of life’. Having successfully captured the tropical spirit of Cairns and its wonderful climate, Palm Royale Cairns is an inviting palm fringed oasis of aqua swimming pools and shady gardens. Laze the days away on sun-drenched terraces or retire to the air-conditioned comfort of your room after a day visiting the Great Barrier Reef, World Heritage Listed Rainforest or outback. * AIRPORT & CITY Transfers at nominal FEE
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Chinese, Czech, Japanese
Location
7-11 Chester Ct, Cairns, Queensland 4870 Australia
Palm Royale Cairns
642 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Does exactly what it says on the tin - great place for a short stay with large comfortable rooms and great swimming pools.
It’s very much motel style and does feel a little bit open to the road with not much security but we didn’t have any issues.
It is a short journey away from the airport but not really near to anything being out of the town centre, however if you don’t want the expense of taxis to the centre then buses from the shopping mall opposite are frequent, easy and inexpensive.
There is no food at the hotel but you can of course get an Uber Eats delivery or walk over to the shopping mall where you can grab breakfast etc - Cafe 63 opens till quite late and has a massive menu so you can have dinner there too (nothing fancy but adequate and not expensive)
The hotel is quiet enough at night but you need to be lucky with the guests, there were some very loud guests when we were there but they seemed to make the most noise at 7am for some weird reason.
Cairns doesn’t have much to offer mid range to cheap end that is decent unless you opt to pay a lot so this hotel is a no brainer really for value and comfort.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here recently as it was convenient to the airport. Before our first flight we stayed in a King Room with pool view. Nice room on the ground floor close to reception, neat and clean and fairly large it was good value. On our return from overseas we were given a King Room on the first floor and it was another good room overlooking the pool. Unfortunately we got to Cairns at the end of cyclone Jasper so the highway south was closed. We had to rebook for another two nights before we could resume our journey back home. The staff were very helpful and we got to stay in the same room for less than the price of the original booking price. Located right next door to the hotel is a shopping centre so we were able to get supplies and had somewhere to go to get something to eat. The only minor downside was the lack of onsite parking, had to park on the street in front of the hotel but the street had plenty of room so it wasn't too bad.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Sales at Palm Royale Cairns
Responded 25 Aug 2021
Dear Toe4, Thank you for taking the time to share your experience with us and the TripAdvisor community. We couldn’t agree with you more that our ideal location is away from the hustle and bustle but within a short distance to the Shopping Centre just around the corner. Our friendly Guest Services team is available 24-hours to offer assistance and your kind praises will be shared with the team. We do hope you were able to take some time to relax and unwind in our resort-style leisure facilities throughout your stay. Thank you once again and we do look forward to welcoming you back to Palm Royale in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great value for money and very clean rooms with good showers, lovely pool area would highly recommend to anyone coming to Cairns on a holiday. Friendly staff on premises as well. Close to the city centre and quick airport transfer too and from.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Sales at Palm Royale Cairns
Responded 11 Sept 2022
Dear Guest! Thank you very much for such a great review! We work really hard to offer the best customer service in the best possible environment, so I am happy to see that reflected on your last visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only stayed here for one night, but could easily have stayed longer.
We unfortunately initially had a room next to some extremely noisy guests, but management responded immediately and moved us to another room.
The resort is a little dated, but it has been refurbished and renovated and all the fittings inside are modern, fiunctional and clean. Quality soaps and shampoo/conditioners are also a nice touch in the bathroom.
The pools are clean and large. A 25m lap pool is complimented with a lagoon pool and also a kids pool. All surrounded by palm trees adding shade to the ambience.
We got the room for an amazingly price, clearly this resort is marketing itself aggressively to attract visitors back to the area, but do not think you are getting a 3 star resort because this place is definitely 4 stars.
Only drawback is that the location is a few kms from the waterfront, but hey you can't have everything for the price it is being offered for. There are shops nearby and a few places to eat as well.
This resort is clearly trying hard to revive things in difficult circumstances for tourism at the moment and deserves our support, so get to beautiful Cairns and spend some of the time here.
You won't be disappointed..
Read more
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Sales at Palm Royale Cairns
Responded 14 Oct 2020
Dear Steve, Thank you so much for your kind review. While it’s true we are an older resort, we are widely known for offering excellent value for money. We are lucky enough to be not so far of the action of Cairns Esplanade but still 'tucked away' enough to make it feel like the hidden gem that it is. We look forward to welcoming you back in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately our stay here wasn't great which was a shame as it was the place we stayed for the longest on our road trip. Location is ok, next to a Cafe 63 and shops however an expensive taxi ride from the centre of Cairns. The guy at reception who checked us in wasn't very friendly and gave us no info and said he didn't usually work there so couldn't answer our questions. It would have been helpful if he'd said he didn't know but would find out and let us know! First impressions are very important so not a great start. Our rooms were on the other side of the hotel, next to a very busy and noisy main road which prevented any of us having a good night's sleep. Also sadly we had very noisy neighbours who played loud music and were shouting loudly until midnight then started again at 7am. We told reception and asked where the 24hr security presence was as they must have heard it. The lady on reception was helpful and said she's sort it and said she could move us but only us as no availability for all our party to be moved so declined as we were all suffering with the noise. Surely it would have been better to have moved the noisy people. Rooms themselves were nice with a comfy bed and good shower. Terrace had view of the pool which we didn't get to use as were out all day. Wouldn't recommend sadly and if we go to Cairns again, will stay more centrally.
Read more
Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for 8 nights and was very pleased with the standard of accommodation for the price we paid. Our room was large, bright and clean with comfortable beds. It was well furnished with table and chairs, fridge, tv, iron, ironing board and tea making facilities. The balcony overlooked the pool and had a small table and a couple if chairs. The pool was attractive surrounded by plants and was very pleasant to relax in. There was also a swimming pool which we never tried. The staff were always helpful and pleasant. Buffet breakfast was adequate with a choice of 3 cereals, good selection of cooked food and several different pieces of fruit, with juices tea and coffee. A two minute walk led to a small shopping centre and a big Woolworths. Other than a Red Rooster there were no other eating options at night within close proximity. There is a regular bus service into the city and the hotel offers a shuttle service at certain times of the day for a small cost.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Sales at Palm Royale Cairns
Responded 17 Mar 2020
Dear simply-peregrinating, We are delighted you enjoyed your stay with us here at the Palm Royale Cairns. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of our Resort.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Standard hotel, looks good from the outside and is nice from inside, maybe a little old and basic but was clean and tidy for a short stay. The reception staff were lovely and helpful, same with the security staff, they appeared very thorough which made us feel safe. We asked for a quiet room but we’re right near reception, loud music went off around 6:30am and cases/ noises could be heard from early.
Location is too far away from centre of Cairns, with a car you’re able to get around.
We only stayed for one night and the hotel was perfect for what we needed. Do not think we would return based on location
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice apartments, clean and lovely pool area with rooms alsooverlooking the pool. Slightly noisey as backs on to main road. Unfortunately, a 25/30 min bus or 15 min cab costing around $20 one way. Would be nice if a little shuttle was put on as nothing else around the apartments other than a Woolworths.
Read more
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent 8 days at the motel recuperating from major surgery. The room was clean and had everything except a microwave. The staff were friendly and very helpful, especially one night when I locked myself out. I thoroughly enjoyed walking around the gardens and the two swimming pools (one is a lap pool) to get my daily exercise. There was also plenty of room to store the mobility scooter I hired locally. Re the microwave, they do have a guest kitchen, but I’d have preferred one in the room. 9/10.
Read more
Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Sales at Palm Royale Cairns
Responded 25 Aug 2021
Dear GranmaMimi, Thank you very much for such a great review! We work really hard to offer the best customer service in the best possible environment, so I am happy to see that reflected on your last visit. Please do accept our sincere apologies for the mentioned shortcomings, but we do not advertise anywhere that our rooms have kitchenettes or microwaves. I believe this must have been just your misunderstanding. Hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Cairns area.
PRICE RANGE
AU$94 - AU$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm royale cairns hotel cairns, palm royale hotel cairns, cairns palm royale
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.