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Holiday Inn Cairns Harbourside

Booking.comUSD 90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 194*
USD 90*
USD 91*
USD 194*
USD 90*
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Holiday Inn Cairns Harbourside
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1,338 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Cairns Harbourside
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Showing 1,244: English reviews
Invercargill, New Zealand
Reviewed 7 June 2014

We arrived in Cairns on Christmas day at 10.30pm, got to the Mercure Cairns Harbourside at 11.15pm when we got to the reception,the clerk new who we were ( maybe we were the last to check in)or that we where staying there for 9 days who knows. a great start. We had a corner room on the top floor, with...

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Helpful?
1Thank Alister L
MercureHsideGM, Front Office Manager at Holiday Inn Cairns Harbourside, responded to this review

Hello Alister L, Thank you for your comments from your stay over christmas! Always love getting positive feedback

Adelaide, Australia
Reviewed 6 June 2014

We arrived in Cairns about 5pm from Port Douglas and stayed here overnight before a flight home the next morning. The hotel was perfect for our needs. Close to the airport, and as we had a rental car, only a short drive to restaurants for dinner. We were given a room at the front overlooking the Esplanade and ocean and...

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Helpful?
Thank SuziAdelaide
MercureHsideGM, Front Office Manager at Holiday Inn Cairns Harbourside, responded to this review

Hello SuziAdelaide, We cannot wait to have the new. Next time you are travelling through Cairns, we would be more than happy to help you out.

Sydney, Australia
Reviewed 6 June 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Antonia C
MercureHsideGM, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review

mansfield
Reviewed 3 June 2014

We arrived at the hotel at 5am which was not a problem as we had communicated with them prior to our arrival, we just needed a room to catch up on some sleep after an international flight before we picked up our motorhome rental. Very efficient greeting at reception and room extended for us to make the most of paying...

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Helpful?
Thank nicole c
MercureHsideGM, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review

Hello stillcurioustoo, Thank you for your time reviewing Mercure Cairns Harbourside. Glad to hear you were able to catch up on much needed rest. Thank you again for your time Kind Regards, Nick Pelucchi

Newcastle, Australia
Reviewed 2 June 2014

A one night stop over at this very comfortable hotel. Arriving late, close to midnight to a pleasant welcome, easter eggs at the counter and very helpful reception satff. Very large room with bed and pillows which were really cosy. Our room overlooked the hinterland. In the morning went for a walk along the foreshore, having breakfast at the cafe...

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Helpful?
Thank stillcurioustoo
MercureHsideGM, Front Office Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear stillcurioustoo, We very much appreciate your comments regarding your stay at the Mercure Hotel Harbourside Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sydney, Australia
Reviewed 31 May 2014

We enjoyed our stay at the Mer cure Cairns Harbourside. The hotel rooms were large and the bed very comfortable. We had an excellent view over the Coral sea .A short way out of the centre of town (which we knew)but with a car was no problem. Staff very friendly and helpful. Only downside was no swimming pool.. being rebuilt.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Patricia K
Kingscliff, Australia
Reviewed 30 May 2014

The view over the water was great, the room, bed etc were comfortable 4 star, though the toiletries seemed a bit sparse, and the shower in a bath 3 star. The on the hour shuttle bus, 10am - 10pm, to the city centre (5 minutes) was excellent and made up of being a little out of the city centre. WiFi...

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Helpful?
Thank boggle103
Mooloolaba, Australia
Reviewed 28 May 2014

I booked this Hotel on line but after I had called and spoken to the Hotel as I wanted a one bedroom but with single beds. They said yes that would be fine. On arrival I was served by an asian woman who could not speak english well after clarifying who was booking in etc as I was with other...

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Helpful?
1Thank MinyamaMum
MercureHsideGM, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear MinyamaMum, Thank you for taking the time to post a Trip Advisor review following your recent visit to Mercure Cairns Harbourside. I was very disappointed to read your feedback regarding your experience with the Reception Team at the hotel, I understand that there may have been a misunderstanding however this must be fixed professionally and quickly by the hotel....

Paris, France
Reviewed 28 May 2014

We spent 5 days in Cairns in mid May, at the Mercure Harbourside. The location is good, near the Esplanade, with shuttle connection to the Commercial centre of Cairns every hour at the hour (and back). Good attention from the staff. Comfortable twin room (good A/C). Rainy days but still we enjoyed. Went to Fitzroy Island (good !), Green Island,...

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Helpful?
Thank Walter F
Perth, Australia
Reviewed 22 May 2014

Stayed on night passing through cairns, check in and check out was efficient, the room was well equipped, modern and spacious. I did not eat at the hotel so cannot comment of their restaurant, their was an extensive room service menu available. only their a short time but found the experience good, would definitely try here again next time in...

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Helpful?
1Thank Paul F
MercureHsideGM, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Paul, Thank you for your comment on Trip Advisor, it is important that we receive feedback so that we can continue to improve our services and facilities to our guests. We look forward to welcoming you back in the near future. Kind Regards, Annick Dubois Guest Relations Manager Mercure Cairns Harbourside

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 

Additional Information about Holiday Inn Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $112 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside
Holiday Inn Cairns Harbourside Queensland
Hotel Style:
#10 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cairns Harbourside staff and other travellers.
16 questions
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Glenville, North Carolina
over a year ago
Singapore, Singapore
2 days ago

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Questions? Get answers from Holiday Inn Cairns Harbourside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor with a view would be better.”
Lauzzy0523, 22 May 2017 | Read review
“Make sure you get a room facing the water. Others are good, but the water view is priceless”
  • How good is this, and even better the next day with sunshine
martine452, 19 May 2017 | Read review
“Any room on the Eastern side and above 4th floor gets a great view out to the Coral Sea and a Fantastico sunrise.”
580StefanB, 16 May 2017 | Read review
“We had an ocean view room and it was lovely to have such a beautiful outlook.”
CarmenRaynor, 16 May 2017 | Read review
“oceanview,great in the morning with the sun coming up”
georgeo735, 15 May 2017 | Read review
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Prices are for 1 room, 2 adults
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