Il Palazzo Boutique Hotel
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Il Palazzo Boutique Hotel

View from the balcony
Traveller (143)
Panorama at the Il Palazzo Boutique Apartments Hotel
360
Panoramas (35)
Room & Suite (142)

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Avg. AU$166 /night, 2/9 - 2/10
AU$198
per night
AU$177
per night
AU$155
per night

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About

#1 of 11 small hotels in Cairns
4.9 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Il Palazzo is situated in the heart of Cairns. Its prime location means that guests are central to the bustling CBD, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance. There are 38 fully self-contained apartments consisting of 5 STAR APPOINTED SUITES & 3.5 STAR STANDARD ONE bedroom apartments & each with air-conditioning, a fully equipped kitchen and laundry & in-room safe. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a rooftop sundeck, BBQ area, and gazebo. The staff take pride in offering guests a personal service and attention to detail is paramount.
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Property amenities
Free internet
Pool
Complimentary Instant Coffee
Bicycle rental
Snorkelling
Car hire
BBQ facilities
Baggage storage
Wifi
Outdoor pool
Fence around pool
Complimentary tea
Non-smoking hotel
Shops
Sun loungers / beach chairs
First aid kit
24-hour check-in
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Soundproof rooms
Air conditioning
Private balcony
Safe
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English

Location

62 Abbott St, Cairns, Queensland 4870 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Cairns Airport
5.3 km•
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Reviews
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Detailed Reviews
Ravi K wrote a review Dec 2022
5.0 of 5 bubbles
Spent a week staying in one of their Exec apartments. The apartment was stylish, really well furnished and had all the appliances and equipment that I could have asked for. Super comfy bed, a bathroom with a great shower - all based in a location that could not be better placed for Cairns’ shops and restaurants. The team could not have been more welcoming or helpful. I hope I will come back to Cairns soon so I can stay here again!
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Margaret K, General Manager at Il Palazzo Boutique Hotel
Responded 9 Dec 2022
Thankyou :) Hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kazarooni wrote a review Oct 2021
Brisbane, Australia
5.0 of 5 bubbles
For the medium budget conscious who want a great location, space, cleanliness and comfort you cannot go wrong. My 1 bedroom apartment had been renovated and furnished well including small kitchenette. My balcony was on the street side though private and not too noisy. The swimming pool and barbeque area was welcoming and the pool was pristine. There was an indoor courtyard area where you could sit quietly. I would definitely stay here again without a doubt.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 26 Nov 2021
Hi Kazaroni, Thankyou for reviweing us and we appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SaharaDV8 wrote a review Aug 2024
4.0 of 5 bubbles
We stayed for 2 weeks in Cairns at a nice resort, we tried to extend but Cairns was virtually booked out..

While Ringing numerous places i got Lucky with Il Palazzo the nice lady said we just had a cancellation, i said we are 5 mns away we will be there to pay,

upon arrival we were welcomed and shown around the Resort but as it was full we did not see our self/con unit
we were impressed with everything about this Boutique Hotel
even we had a week before we book in we Paid straight away.

1 week later we got the keys entered our 2ng floor Pool
and Ferris wheel facing unit it was small , compact, with everything you could want, Nice decor, Spotlessly Clean
nice size bathroom, comfortable Bed, with Tv, and
louver shutters that opened into the lounge Nice touch.
and a small Balcony overlooking the Pool area.

There is also a Beautiful courtyard with seating,
we had good WiFi nearly all the time.

Very Pleased with Unit numbered Secure good sized
parking, easy access & Exit into a main street.

The Office staff were very Friendly and helpful and informative in every way,

The Only draw back Fault was in This day and Age a Loud Intrusive voice Spoke Telling you Going Up / Down

and the Floor, even if the Floor Lights up on the console..
I put my Hand over the speaker every time i used the lift

This is a Great Beautiful uncrowded no frills Place to
stay in central Cairns,

Next time we will book Palazzo Direct and Early...
Read more
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Book Palazzo Early Direct to unsure a confirmed booking this hotel is right next door the the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelbee24 wrote a review Apr 2021
Brisbane, Australia
5.0 of 5 bubbles
I stayed at this property on two separate occasions during my trip to Cairns and was very pleased. The staff at reception were very friendly and welcoming. They went above and beyond, from calling me to re-confirm arrival times and making sure I was aware of after-hours check in procedures, to assigning me a very quiet and comfortable room on both occasions. I usually request a quiet room as I am a light sleeper, but these guys actually took note of that which was such a pleasant surprise! As a result, I had a great night's sleep both times I stayed there. The room/apartment was very spacious and had excellent amenities for a comfortable stay. Everything was very clean and I even had partial views of the water. The location is unbeatable, right in the centre and within walking distance to shops, restaurants and the esplanade. Overall, I was really happy staying here and was so pleased that I chose this property. I would definitely stay here again and can highly recommend it!
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Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Rooms facing the pool are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 21 Apr 2021
Thank you very much for your lovely response. We are so happy that you enjoyed your stay with us :) We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sue R wrote a review July 2023
Wellington, New Zealand
4.0 of 5 bubbles
We stayed at Il Palazzo for three nights while in Cairns. It has seen better days but our apartment was comfortable and spacious and extremely good value for money. Although the reception is only open for limited hours the staff were helpful when they were there.

The showers was a bit erratic but had reasonable pressure and the doors and cupboards were in need of replacement or a good paint. But it was a very comfortable and secure place to stay. Would recommend to those who are not worried about such trimmings and want value for money.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia F wrote a review Aug 2022
Vancouver Island, Canada
3.0 of 5 bubbles
The size of our apartment was very good. The location was excellent. Very central. I wouldn't call it a boutique hotel. It implies a fashionable and sophisticated establishment. Its very tired. The terms and conditions to be signed on arrival could be written in a less authoritarian manner and would get the message across without making people almost unwelcome. In this day and age wifi in all rooms should be standard when encouraging overseas visitors. Staff were generally good. Our housekeeper was excellent.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 7 Nov 2022
Thank you 60jff, we do advertise our WIFI is very patchy and not suitable for streaming.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PetaD13579 wrote a review Aug 2022
+1
5.0 of 5 bubbles
My husband and I stayed in this lovely hotel this past week and whilst we rarely write reviews I wanted to write this one as it was such a wonderful experience. The reception greeted us warmly and efficiently - very helpful indeed. The hotel is next to the famous night markets and to the boardwalk cafe scene. We ate out a couple of times and used the poolside bbq a couple of times. We don’t like eating out every night, preferring to cook ourselves a little. Our executive suite was on the ground floor with direct access to the heated pool - very private.
Our room was more like a 6 star room with European appliances, marble countertops, rain showers and a fun Toto electric toilet. Large screen tv’s in both the lounge and the bedroom is a real luxury. We couldn’t fault this hotel from the perfect location, friendly staff, safe and clean facilities and a beautiful modern room.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 20 Nov 2022
Hi Freedom695548, We are appreciate you taking the time to review our little hotel and are delighted you had a lovely time here in Cairns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alisdair H wrote a review Aug 2022
Melbourne, Australia
5.0 of 5 bubbles
We stayed here a week and would do so again next time.

The apartment has a great floor plan where the bedroom can be closed off. This suited our needs travelling with a young person. Also, the bathroom has both an ensuite and a separate hallway entry making it very flexible to use.

The kitchen has all you need. The living space was large enough for several people to share. The pool was warm enough to use during winter. We loved the atmosphere here. It felt more like apartment living than staying in a hotel. The price is amazingly good and it's close to everything. We could walk everywhere we needed. So many restaurants nearby. Parks, playgrounds, the lagoon, the library, were all so close.

Price was so cheap compared to the competition. Will stay again.
Read more
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Pool side rooms will be quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 7 Nov 2022
Hello, AlisdairHorgbury, Thank you for taking the time to review Il Palazzo we are thrilled you enjoyed staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark D wrote a review Aug 2022
Newcastle, Australia
5.0 of 5 bubbles
We are currently staying in one of the executive suites and to say we were surprised with the unit is an understatement. Fully refurbished in recent times the finishes are all high end European and the decor is like something out of a magazine. Having our own kitchen and laundry gave us the independence we like. The heated pool and adjacent bbq area is on our plans for tonight. The hotel is small enough to be able to give you that personal service by the staff from the moment we arrived. Being in the heart of he city we haven’t bothered with a car as everything is within walking distance. Decided we will return same time, same unit (number 9) next year.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 7 Nov 2022
Hi Mark D, we really appreaciate your feedback and the team is really happy you enjoyed your stay with us.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ASSINDIA1 wrote a review June 2024
Sydney, Australia
4.0 of 5 bubbles
The appartment was spacious. clean and quiet on the 2nd floor. Free carparking was provided. Internet access is tricky, one have to go on the ground floor or first floor or as we did on the second floor going outside on the balcony to get a signal. Their advertising being "luxury" is definitely exaggerated .The Location is ideal in the centre of the city.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Margaret K, General Manager at Il Palazzo Boutique Hotel
Responded 11 Oct 2024
Thanks for staying with us. The concrete structure makes for difficult wi-fi in the rooms, common area wi-fi works well. We have a variety of apartments, the executive apartments on level one may provide the "Luxury" you were looking for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
aussie_bushman asked a question Aug 2022
japan222 contributions10 helpful votes
Hello. Is a swimming cap required in the pool, or not compulsory? Thank you.
Answer from IlPalazzo
Cairns Region, Australia10 contributions
No swimming caps are not required.
Aussie005 asked a question Jan 2022
Sydney, Australia5 contributions
Do the standard one bedroom apartment have a TV in the room
Answer from LB
Clifton Beach, Australia3 contributions2 helpful votes
Good Morning Yes the rooms have TV's
Michael K asked a question Aug 2018
Yamba, Australia22 contributions9 helpful votes
When did itching hands, I stayed there in June 17 and it was wonderful has it changed since then.
Answer from JUDY D
Cairns, Australia14 contributions14 helpful votes
Still the same great service and family atmosphere. Only downside being the HUGE apartment block being built on the left hand side....Even with that happening we have already booked for another 2 weeks next August, Still the best location and staff. Try and beat it ...you won't.. I tried and booked again
Tina asked a question Apr 2017
Bangkok, Thailand4 contributions1 helpful vote
Is the Il Palazzo in Cairns comes with Daily cleaning?
Answer from IlPalazzo
Cairns Region, Australia10 contributions
Apartments are serviced daily with fresh towels, beds made and rooms tidied.
Answer from Baz
Christchurch, New Zealand17 contributions22 helpful votes
Hi Stuart, the rooms do not have a private court yard with spa. Smoking was outside on the balcony only. Regards
Vicki W wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"Check height of vehicle for parking"
Read full review
SaharaDV8 wrote a tip Aug 2024
398 contributions85 helpful votes
4.0 of 5 bubbles
"Book Palazzo Early Direct to unsure a confirmed booking this hotel is right next door the the night Markets.. "
Read full review
Adele R wrote a tip Oct 2023
Metung, Australia2 contributions3 helpful votes
3.0 of 5 bubbles
"Check which room you're getting, the quality is inconsistent."
Read full review
Ray SJ wrote a tip June 2023
San Jose, California375 contributions96 helpful votes
5.0 of 5 bubbles
"Try to arrive during the front desk hours."
Read full review
Alisdair H wrote a tip Aug 2022
Melbourne, Australia84 contributions69 helpful votes
5.0 of 5 bubbles
"Pool side rooms will be quieter."
Read full review
…
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PRICE RANGE
AU$142 - AU$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel il palazzo boutique apartment
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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IL PALAZZO BOUTIQUE HOTEL (AU$142) - 2025 Prices & Reviews (Cairns) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Il Palazzo Boutique Hotel
Which popular attractions are close to Il Palazzo Boutique Hotel?
Nearby attractions include Cairns Aquarium (0.3 km), Wait-a-While Rainforest Tours (0.2 km), and Reef Encounter (0.3 km).
What are some of the property amenities at Il Palazzo Boutique Hotel?
Some of the more popular amenities offered include a pool, free internet access, and reduced mobility rooms.
Which room amenities are available at Il Palazzo Boutique Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Il Palazzo Boutique Hotel?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Il Palazzo Boutique Hotel?
Conveniently located restaurants include Snoogies, Cruze Coffee, and Gelocchio.
Are there opportunities to exercise at Il Palazzo Boutique Hotel?
Yes, guests have access to a pool during their stay.
Is Il Palazzo Boutique Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Cairns.
Are any cleaning services offered at Il Palazzo Boutique Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Il Palazzo Boutique Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Il Palazzo Boutique Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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