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Il Palazzo is situated in the heart of Cairns. Its prime location means that guests are central to the bustling CBD, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance. There are 38 fully self-contained apartments consisting of 5 STAR APPOINTED SUITES & 3.5 STAR STANDARD ONE bedroom apartments & each with air-conditioning, a fully equipped kitchen and laundry & in-room safe. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a rooftop sundeck, BBQ area, and gazebo. The staff take pride in offering guests a personal service and attention to detail is paramount.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
62 Abbott St, Cairns, Queensland 4870 Australia
Il Palazzo Boutique Hotel
527 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Spent a week staying in one of their Exec apartments. The apartment was stylish, really well furnished and had all the appliances and equipment that I could have asked for. Super comfy bed, a bathroom with a great shower - all based in a location that could not be better placed for Cairns’ shops and restaurants. The team could not have been more welcoming or helpful. I hope I will come back to Cairns soon so I can stay here again!
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Margaret K, General Manager at Il Palazzo Boutique Hotel
Responded 9 Dec 2022
Thankyou :) Hope to see you again.
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For the medium budget conscious who want a great location, space, cleanliness and comfort you cannot go wrong. My 1 bedroom apartment had been renovated and furnished well including small kitchenette. My balcony was on the street side though private and not too noisy. The swimming pool and barbeque area was welcoming and the pool was pristine. There was an indoor courtyard area where you could sit quietly. I would definitely stay here again without a doubt.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 26 Nov 2021
Hi Kazaroni, Thankyou for reviweing us and we appreciate your feedback.
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We stayed for 2 weeks in Cairns at a nice resort, we tried to extend but Cairns was virtually booked out..
While Ringing numerous places i got Lucky with Il Palazzo the nice lady said we just had a cancellation, i said we are 5 mns away we will be there to pay,
upon arrival we were welcomed and shown around the Resort but as it was full we did not see our self/con unit we were impressed with everything about this Boutique Hotel even we had a week before we book in we Paid straight away.
1 week later we got the keys entered our 2ng floor Pool and Ferris wheel facing unit it was small , compact, with everything you could want, Nice decor, Spotlessly Clean nice size bathroom, comfortable Bed, with Tv, and louver shutters that opened into the lounge Nice touch. and a small Balcony overlooking the Pool area.
There is also a Beautiful courtyard with seating, we had good WiFi nearly all the time.
Very Pleased with Unit numbered Secure good sized parking, easy access & Exit into a main street.
The Office staff were very Friendly and helpful and informative in every way,
The Only draw back Fault was in This day and Age a Loud Intrusive voice Spoke Telling you Going Up / Down
and the Floor, even if the Floor Lights up on the console.. I put my Hand over the speaker every time i used the lift
This is a Great Beautiful uncrowded no frills Place to stay in central Cairns,
Next time we will book Palazzo Direct and Early...
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Book Palazzo Early Direct to unsure a confirmed booking
this hotel is right next door the the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this property on two separate occasions during my trip to Cairns and was very pleased. The staff at reception were very friendly and welcoming. They went above and beyond, from calling me to re-confirm arrival times and making sure I was aware of after-hours check in procedures, to assigning me a very quiet and comfortable room on both occasions. I usually request a quiet room as I am a light sleeper, but these guys actually took note of that which was such a pleasant surprise! As a result, I had a great night's sleep both times I stayed there. The room/apartment was very spacious and had excellent amenities for a comfortable stay. Everything was very clean and I even had partial views of the water. The location is unbeatable, right in the centre and within walking distance to shops, restaurants and the esplanade. Overall, I was really happy staying here and was so pleased that I chose this property. I would definitely stay here again and can highly recommend it!
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip:Â Rooms facing the pool are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 21 Apr 2021
Thank you very much for your lovely response. We are so happy that you enjoyed your stay with us :) We hope to see you again in the future.
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We stayed at Il Palazzo for three nights while in Cairns. It has seen better days but our apartment was comfortable and spacious and extremely good value for money. Although the reception is only open for limited hours the staff were helpful when they were there.
The showers was a bit erratic but had reasonable pressure and the doors and cupboards were in need of replacement or a good paint. But it was a very comfortable and secure place to stay. Would recommend to those who are not worried about such trimmings and want value for money.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The size of our apartment was very good. The location was excellent. Very central. I wouldn't call it a boutique hotel. It implies a fashionable and sophisticated establishment. Its very tired. The terms and conditions to be signed on arrival could be written in a less authoritarian manner and would get the message across without making people almost unwelcome. In this day and age wifi in all rooms should be standard when encouraging overseas visitors. Staff were generally good. Our housekeeper was excellent.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 7 Nov 2022
Thank you 60jff, we do advertise our WIFI is very patchy and not suitable for streaming.
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My husband and I stayed in this lovely hotel this past week and whilst we rarely write reviews I wanted to write this one as it was such a wonderful experience. The reception greeted us warmly and efficiently - very helpful indeed. The hotel is next to the famous night markets and to the boardwalk cafe scene. We ate out a couple of times and used the poolside bbq a couple of times. We don’t like eating out every night, preferring to cook ourselves a little. Our executive suite was on the ground floor with direct access to the heated pool - very private. Our room was more like a 6 star room with European appliances, marble countertops, rain showers and a fun Toto electric toilet. Large screen tv’s in both the lounge and the bedroom is a real luxury. We couldn’t fault this hotel from the perfect location, friendly staff, safe and clean facilities and a beautiful modern room.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 20 Nov 2022
Hi Freedom695548, We are appreciate you taking the time to review our little hotel and are delighted you had a lovely time here in Cairns.
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We stayed here a week and would do so again next time.
The apartment has a great floor plan where the bedroom can be closed off. This suited our needs travelling with a young person. Also, the bathroom has both an ensuite and a separate hallway entry making it very flexible to use.
The kitchen has all you need. The living space was large enough for several people to share. The pool was warm enough to use during winter. We loved the atmosphere here. It felt more like apartment living than staying in a hotel. The price is amazingly good and it's close to everything. We could walk everywhere we needed. So many restaurants nearby. Parks, playgrounds, the lagoon, the library, were all so close.
Price was so cheap compared to the competition. Will stay again.
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Date of stay: August 2022
Value
Location
Service
Room Tip:Â Pool side rooms will be quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 7 Nov 2022
Hello, AlisdairHorgbury, Thank you for taking the time to review Il Palazzo we are thrilled you enjoyed staying with us.
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We are currently staying in one of the executive suites and to say we were surprised with the unit is an understatement. Fully refurbished in recent times the finishes are all high end European and the decor is like something out of a magazine. Having our own kitchen and laundry gave us the independence we like. The heated pool and adjacent bbq area is on our plans for tonight. The hotel is small enough to be able to give you that personal service by the staff from the moment we arrived. Being in the heart of he city we haven’t bothered with a car as everything is within walking distance. Decided we will return same time, same unit (number 9) next year.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leanne B, General Manager at Il Palazzo Boutique Hotel
Responded 7 Nov 2022
Hi Mark D, we really appreaciate your feedback and the team is really happy you enjoyed your stay with us.
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The appartment was spacious. clean and quiet on the 2nd floor. Free carparking was provided. Internet access is tricky, one have to go on the ground floor or first floor or as we did on the second floor going outside on the balcony to get a signal. Their advertising being "luxury" is definitely exaggerated .The Location is ideal in the centre of the city.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Margaret K, General Manager at Il Palazzo Boutique Hotel
Responded 11 Oct 2024
Thanks for staying with us. The concrete structure makes for difficult wi-fi in the rooms, common area wi-fi works well. We have a variety of apartments, the executive apartments on level one may provide the "Luxury" you were looking for.
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Still the same great service and family atmosphere. Only downside being the HUGE apartment block being built on the left hand side....Even with that happening we have already booked for another 2 weeks next August, Still the best location and staff. Try and beat it ...you won't.. I tried and booked again
There are more places to choose from in the Cairns area.
PRICE RANGE
AU$142 - AU$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel il palazzo boutique apartment
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
38
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.