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Il Palazzo Boutique Hotel

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Traveller (88)
Room & Suite (138)
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Overview
  • Excellent59%
  • Very good35%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
4 Star Hotel
All hotel details
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Reviews (358)
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108
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185
108
13
3
2
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All reviewsnight marketwasher and dryerheated swimming poolgreat locationseparate bedroomcentral locationself caterbbq areasmall kitchenapartment was cleanshort walkcentre of townserviced dailyliving areareef terminalthe air conditioningreef tour
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1 - 5 of 311 reviews
Reviewed 2 weeks ago via mobile

We thouroughly enjoyed our stay. Location is the best and rooms have everything you need. The staff are very helpful and always smiling. If you are looking to get away from the large chain hotels you will love this place.

2  Thank Rebecca c
Innkeeper's Favourite Review
Reviewed 5 May 2018

A clean, quite, comfortable apartment. The owners/managers (two ladies) were very welcoming, informative and very friendly. A lovely two day stay. We could hear not hear any noise from neighbouring rooms and road outside. Perfect. We will return without hesitation. Sue and Norm G Mission...More

2  Thank Nina R
Reviewed 2 weeks ago

We stayed here for 16 days and had to deal with the remnants of Cyclone Nora and the Easter holidays, so we stayed in the room more than we normally would have. The staff was always friendly and offering to help. I think they felt...More

1  Thank Ivy E
Response from IlPalazzo, Manager at Il Palazzo Boutique HotelResponded 2 weeks ago

Hi Ivy E Thank you for your response and we appreciate you taking the time to review our hotel. We apologise for the construction work of a new hotel close to our location.They are building a rapid speed to get the project finished on schedule....More

Reviewed 4 weeks ago via mobile

Hotel easy to find, appreciated the undercover parking. Check in was quick, staff went out of her way to walk us to our room. We were warned of the sensitive smoke alarm and how not to set it off. Because of its central location, few...More

Thank Jasper6678
Response from IlPalazzo, General Manager at Il Palazzo Boutique HotelResponded 3 weeks ago

Hi Jasper6678 Thank you for taking the time to review our hotel and we appreciate your feedback. We would have loved the opportunity to rectify any issues or concerns you may have had whilst you where at the hotel. Our team is always striving for...More

Reviewed 3 May 2018 via mobile

I recently stayed here for 2 weeks on business, but it certainly did not feel like it, it was more of a holiday, the location is perfect, close to the night markets full of culture and food, a stone throw away from the cairns esplanade!,...More

1  Thank oliversavage222
Response from IlPalazzo, Front Office Manager at Il Palazzo Boutique HotelResponded 5 May 2018

Thank You for giving IL Palazzo such a great review it is very much appreciated, we are glad that you had a great time here in Tropical Cairns and you found so much to do while you were here on business. Regards IL Palazzo Boutique...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 103 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 103 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (88)
Room & Suite (138)
Pool & Beach (52)
Dining (4)
Amenities (55)
Questions & Answers
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Tutti04
17 April 2017|
AnswerShow all 5 answers
Response from IlPalazzo | Property representative |
Apartments are serviced daily with fresh towels, beds made and rooms tidied.
2
Votes
Steuart Mcintee... H
19 November 2016|
AnswerShow all 4 answers
Response from Barry W | Reviewed this property |
Hi Stuart, the rooms do not have a private court yard with spa. Smoking was outside on the balcony only. Regards
0
Votes
Room Tips
"Ask for a room away from the construction that is going on for the next year or so."
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"Ask for room # 6 if you want accessible room. It is close to the lift as well."
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"before booking check if there is still construction work going on and if so - ask for a room on the opposite..."
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"despite construction next door, they finish in the day so quiet at night"
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