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Pullman Reef Hotel Casino

Booking.comUSD 220*
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#2 of 64 Hotels in Cairns
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 232*
USD 220*
USD 223*
USD 221*
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Pullman Reef Hotel Casino
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1,873 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Reef Hotel Casino
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Showing 1,755: English reviews
Sydney Australia
Reviewed 1 week ago via mobile

Great location and the rooms reflect the location via high standard appointed rooms with the inclusion of plantation shutters that sets the room off with a tropical feel with a view over the water and to the hill beyond. Staff are very professional and helpful and could not be faulted. Great for breakfast and other meals. Gym is adequately furnished...

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Helpful?
Thank markmW8037NB
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear markmW8037NB, We are very happy that you enjoyed your stay at the hotel. We look forward to welcoming you back to the hotel again in the near future. Sincerely, Wayne Reynolds Hotel General Manager

Reviewed 1 week ago

From entering the hotel lobby you can tell Pullmans are serious about their service level. From the beautiful lobby with designer furniture, to the hotel concierge and the desk staff. We stayed on the 3rd floor with a city view. The room was well equipped, excellent quality bed and spacious room. Wifi and minibar included in the price - such...

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Helpful?
1Thank Jacob N
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Jacob N, It was a pleasure to welcome you to the hotel. It is always nice to receive such positive feedback about our hotel, facilities & staff. I will be sure to pass on this feedback to serve as encouragement for the rest of the team. We look forward to welcoming you back to the hotel in the future....

Reviewed 1 week ago

My wife and I have stayed here for the last 3 or 4 years at the end of our Port Douglas holiday and we love this hotel every year. The rooms are great, the beds are excellent and the restaurants are also great. Breakfast at the hotel was also very nice. Hotel is in good location close to most things....

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Helpful?
Thank Jeremy198200
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Jeremy198200, It was a pleasure to welcome you back to the hotel. It sounds like you had another delightful stay with us. We look forward to seeing you again at the end of your next Port Douglas trip. Sincerely, Wayne Reynolds Hotel General Manager

Cairns Region, Australia
Reviewed 2 weeks ago

We usually stay at the Pullman Hotel, always impressed with the high level of service we receive, very comfortable rooms, Tamarind restaurant has amazing food, Bar 36 is a good place to chill out and wind down at the end of the day. We have never had a bad experience when we have stayed at the Pullman.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank timcS7617AH
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear timcS7617AH, We are very happy to hear that you have had a pleasurable stay with us once again. Please come back and see us again soon. Sincerely, Wayne Reynolds Hotel General Manager

england
Reviewed 2 weeks ago via mobile

Hotel is lovely we have road room but fine not noisy, and view is still good, rooms are large with sitting areas, staff are very friendly and can't do enough for you to have a great stay, pool is gorgeous too

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Helpful?
Thank alitain
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear alitain, We are very pleased to hear that you had such a pleasurable stay. I look forward to welcoming you back to the hotel for many more great experiences. Sincerely, Wayne Reynolds Hotel General Manager

Isle of Thanet, United Kingdom
Reviewed 2 weeks ago

Great service from start to finish, staff on reception couldn't do enough to help from giving advice on trips, to allowing a late check out. Good location, spotlessly clean, good facilities and they do a lovely breakfast. Would happily stay here again

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Helpful?
Thank BRUCE C
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear BRUCE C, We are delighted to hear that you had such an enjoyable stay. We look forward to welcoming you back to the hotel again in the future. Sincerely, Wayne Reynolds Hotel General Manager

Sydney, Australia
Reviewed 3 weeks ago

My husband and I spent 3 wonderfully nights in this hotel Location is great close to water, Esplanade, restaurants, shopping center... We stayed in superior room on level 6 with mountain view. Very clean room with pillow menu so we could chose between 4 different type of pillows Customer service is on high standard There is lots of extras such...

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Helpful?
Thank manuelam42017
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear manuelam42017, I am delighted to hear that you enjoyed the central location and excellent views from the hotel. We look forward to welcoming you back again in the future so you can make good use of our luxurious inclusions. Sincerely, Wayne Reynolds Hotel General Manager

Dubai
Reviewed 3 weeks ago via mobile

Stayed here with a friend in December. They wouldn't let me check in as my friend and I were on different flights and the booking was in her name only; I initially was annoyed by this but actually thought this was good security. I was offered coffee and the room service menu, a comfy seat and was made to feel...

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Helpful?
Thank travelchickuae
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear travelchickuae, We are very sorry for your experience at breakfast. A Pullman Reef Hotel Casino we strive to offer a superior experience. We are sorry to hear that this wasn't entirely met on this stay. We hope to have the opportunity to welcome you back to the hotel again in the future to improve on this experience. Sincerely, Wayne...

brisbane
Reviewed 3 weeks ago

Thank you Wayne & the team, Another excellent stay. Love the mini bar inclusions. Renovated lobby looks wonderful. Asian clientele love the 3D barrier reef display. Money well spent. Always a pleasure.

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Helpful?
Thank dvh2
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear dvh2, We are delighted that you enjoyed staying with us again. Be sure to visit us again soon. Sincerely, Wayne Reynolds Hotel General Manager

Reviewed 3 weeks ago via mobile

We were assigned this hotel by Odyssey travel group. We could not have been more pleased. Luxury room with a great location one block off the harbor. Had breakfast in Tamarind restaurant every morning. They were willing to open an hour early on the day we left which was an unexpected treat. Every one of the staff went out of...

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Helpful?
Thank Bkbuch
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Bkbuchm, We are delighted to hear that you had such a pleasurable stay with us as part of the Odyssey Group. We hope to welcome you back to the hotel again in the future. Sincerely, Wayne Reynolds Hotel General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $225 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Pullman Reef Hotel Casino Cairns, Queensland
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Luxury Hotel in Cairns
#2 Romantic Hotel in Cairns
#4 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Reef Hotel Casino staff and other travellers.
12 questions
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Questions? Get answers from Pullman Reef Hotel Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good room. We had city view, but exceptionally comfortable.”
aquaroohi, 18 Apr 2017 | Read review
“Rooms facing city are much cooler in wet season humidity.”
  • View from Junior Suite.
Jeremy198200, 14 Apr 2017 | Read review
“Higher floors have nicer view and superior room is big and bright”
manuelam42017, 5 Apr 2017 | Read review
“ask for higher room to avoid casino noise”
Explorerdownunder, 19 Mar 2017 | Read review
“room at high floor, junior suite”
fannymama, 22 Feb 2017 | Read review
5 of 5
Booking.com
USD 220* /night
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Expedia.comUSD 223
Orbitz.comUSD 221
AMOMAUSD 232
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*Disclaimer
Prices are for 1 room, 2 adults
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