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Hilton Cairns

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#5 of 68 Hotels in Cairns
Certificate of Excellence
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1,980 Reviews from our TripAdvisor Community

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Showing 1,779: English reviews
Northampton, United Kingdom
Reviewed 19 December 2014

I expected this hotel to be better than it was, the rooms are a good size with a comfortable bed and it was very clean, in a good situation close to the town and right on the water front. The trouble was it reminded me of a Spanish appartment hotel not that there is anything wrong with Spanish hotels it's...

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Helpful?
1Thank Lynn195485
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for taking the time to post a review on Trip Advisor. It is wonderful to see that you found the hotel’s location and room size to your satisfaction. However, I was extremely disappointed to read your comments about your breakfast experience as our team do try very hard to ensure all of our guests have an...

Johannesburg, Gauteng, South Africa
Reviewed 16 December 2014

Fantastic experience at this hotel - warm friendly people at reception to welcome you and very efficient. The position of the hotel is brilliant. Views are awesome especially from the executive lounge on the 9th floor. Their executive suites are well appointed and clean.

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1Thank Kamalan N
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review. It’s great to read that you’ve enjoyed your stay – with a particular emphasis on the team and service. I’m very lucky to have a great team working here at Hilton Cairns and I know they’ll be pleased to receive your feedback. I see you’re a long way from home but hope...

Reviewed 16 December 2014

We were welcomed with friendly and courteous staff. Our room was ready early and was very impressive. Nothing was any trouble. It was walking distance to the cbd and other facilities. Easy parking.Pool was great and spa. Breakfast was very nice and fresh. We would definitely stay there again.

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Helpful?
1Thank Jackie A
John L, General Manager at Hilton Cairns, responded to this review

Dear Jackie Thank you for the review via Tripadvisor. I’m pleased to read that you’ve enjoyed your Hilton Cairns experience. We always try to provide an early check in where possible so thank you for your kind note. I hope we’ll have the opportunity to welcome you back again soon. Yours sincerely, John Lucas General Manager

sydney, Australia
Reviewed 15 December 2014

everything about the holiday was excellent.the staff are the best and the dining is first class.would stay again when in cairns.nothing was a trouble and the rooms are clean,services daily and very comfortable.if you don't enjoy the experience her you just arnt trying.

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Thank Christopher R
John L, General Manager at Hilton Cairns, responded to this review

Dear Christopher Thank you for the review via Tripadvisor. I’m pleased to read that you’ve enjoyed your holiday and time in Tropical Nth Qld. Your feedback and comments on the hotel’s clean rooms and service is greatly appreciated and I am delighted you enjoyed your stay. I hope we can welcome you back again soon. Yours sincerely, John Lucas| General...

Brisbane, Australia
Reviewed 12 December 2014

I’ve only stayed here during my two trips to Cairns. It offers what you would expect from a Hilton Hotel, the best location, quality, and value. Just be warned it's a tourist hot spot, so you might have to fight through the tour bus crowds on your way to your room.

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1Thank megstait
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that you have visited us a couple of times now and enjoyed your time with us. It is our goal to ensure that every guest experience is a positive one. Your feedback and comments are greatly appreciated. I hope we can welcome you...

NYC
Reviewed 12 December 2014

I left 24 hours in Cairns at the end of a 3 week holiday so that I could visit the GBR. I chose the perfect hotel. When I arrived, they arranged for my cruise the following day and I was very pleased with the company selected. The boats to the GBR leave from the harbor which is about a 2...

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1Thank rubyeveryday
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your feedback on your recent stay with us. It is always a pleasure to receive positive comments on the hotel. I am glad to hear that you made time to travel to the Great Barrier Reef – a must do for any traveller visiting the Tropical North. I really appreciate your positive comments and feedback...

atlanta, United States
Reviewed 9 December 2014

The rooms are clean and well presented. The Executive Lounge was my favorite part. The lounge offers nice options for snacks with drinks in the evening and a continental breakfast in the morning. The location is excellent, it is walking distance to the shops and restaurants on the Esplanade and the marina where boats depart for the reef (A Finger)...

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1Thank jaycvee
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review. It’s great to read that you’ve enjoyed your stay – with a particular emphasis on the Executive Lounge which was clearly enjoyed. I was delighted to read that you enjoyed your stay with us and loved the great location I hope we’ll have the opportunity to welcome you back again soon. Yours...

Reviewed 9 December 2014 via mobile

This was a great spot to set up for trips to the reef. I stayed here with 4 friends and we enjoyed walking around the area. Hotel was clean and up to date. The breakfast is REALLY good but just a bit pricey for hotel breakfast. I would go back if I'm in the area again.

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Thank will g
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that you enjoyed your time while you were visiting in the Tropical North. It is our goal to ensure that every guest experience is positive so your feedback and comments on the hotel is appreciated. I hope we can welcome you back again...

Brisbane, Australia
Reviewed 9 December 2014

All the staff and location were great! Close to lagoon. However food on breakfast buffet needs some work...looked like 2 days old salad, eggs not good. Bacon bit under cooked Wifi should be free in rooms only free in lobby. Pool area is great, very private

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1Thank coolum99
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that you enjoyed your time while you were visiting in the Tropical North and loved the location of the hotel. The lagoon is a great choice to also relax by if you decide the leave our tropical pool area - which was also...

Brisbane, Australia
Reviewed 8 December 2014

Always all round exceptional service and rooms are great. I stay here once a month and keep coming back. The room upgrades are always gratefully received when they are available. It is right on the esplanade precinct so could not be in a better position for shopping, the marina, restaurants and casino. The main shopping centre is only three blocks...

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Helpful?
1Thank Steve W
John L, General Manager at Hilton Cairns, responded to this review

Hi Steve Thank you for posting such a positive review on Trip Advisor and for providing us with your valuable feedback. Thank you for your kind comments regarding the hotel and its facilities, I am pleased that you enjoy your regular visits and we really appreciative your loyalty to the hotel. We certainly look forward to welcoming you back again...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $154 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Booking.com, Hotels.com, Expedia, HotelTravel.com, Travelocity, Cheap Tickets, Priceline and Odigeo so you can book your Hilton Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hilton Cairns Queensland
Hotel Style:
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
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Questions? Get answers from Hilton Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the rooms overlooking the water and we have stayed on the 8th floor and the 3rd floor. We did not notice any noise.”
 of 5 bubbles vivienneknot, 4 Dec 2016 | Read review
“Balcony room above chapel very relaxing with sound of waterfall.”
 of 5 bubbles michaelcP6356UB, 24 Nov 2016 | Read review
“Ask for an inlet view on an upper floor.”
 of 5 bubbles lindabH3215JJ, 22 Nov 2016 | Read review
“732 had a good view of the inlet.”
 of 5 bubbles alext199, 10 Nov 2016 | Read review
“Rooms looking onto Trinity Inlet where you may get to see a passenger liner docking”
 of 5 bubbles AnneF263, 10 Nov 2016 | Read review
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