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Comfort Inn Cairns City

Traveller (85)
Room & Suite (46)
Videos (2)

View prices for your travel dates

Fully refundable before Sat, 9 Mar
No prepayment needed
AU$120
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#39 of 68 hotels in Cairns
3.8 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Locally owned and operated, Comfort Inn Cairns City is ideally located two and a half blocks from the City Centre, one block from the Cairns waterfront and easy walking distance to the famous Cairns Esplanade swimming lagoon and all reef and island terminals and approximately 20 meters from Cairns Private Hospital. 4-star hotel with tropical contemporary design, 53 rooms, recently refurbished including new beds, flat screen TV's, refrigerators, tea and coffee making facilities, fully air-conditioned, free WiFi, 2 swimming pools, tour desk, guest laundry and free off-street parking. You will also find an array of restaurants to delight the taste buds and boardwalks with views of the Cairns inlet and Marina well worth a selfie or two. All this conveniently located within 6-8 minutes of the Cairns Domestic and International Airport. Our friendly staff are also on hand to offer tour and activity advice for your Great Barrier Reef and Rainforest adventures. We aim to fulfil your ideal holiday expectations and experiences during your Tropical North Queensland stay with us. All tour operators offer pick up services from the front door.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Diving
Golf course
Airport transportation
24-hour security
Car park
Wifi
Outdoor pool
Fence around pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Hiking
Horseback riding
Mini golf
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Bowling offsite
Canoeing offsite
Fishing
Karaoke
Patio
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
First aid kit
24-hour check-in
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese, Japanese
Hotel links
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284Reviews5Q+A49Room tips

Reviews
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Detailed Reviews
Mark T wrote a review Dec 2022
Port Kennedy, Australia295 contributions69 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
The service on arrival and during my visit was great. The lady at the front desk was very attentive and quick to assist when asked.
The room was clean and tidy, but the bathroom decor had cracked tiles in the shower and just had an air of tiredness...a renovation wouldn't hurt. One Power point was also unserviceable.
The hotel wifi is excellent.
It's a comfortable stay and handy to the CBD.
The presence of significant roadworks outside the hotel made access to the carparks during the day a little challenging but beyond the control of the hotel.
Overall a good visit.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robol wrote a review Mar 2021
Melbourne, Australia4,446 contributions267 helpful votes
+1
4.0 of 5 bubbles
Hotel was good value at just under $73 for a twin room for the night and was walking distance to all the action but not in amongst it. My twin room was a good size and the split system air conditioner worked quietly and efficiently. The premises overall are ageing, but were overall still in good repair, and it was a surprise to receive a follow up customer service survey from the property's manager Weiqing Ni.
Parking wasn't a problem on the premises, though if you're there in peak season then there are more rooms than there are parking spots, so you may find yourself having to park on the street outside.
Reception doesn't seem to be staffed at night but I did receive a phone call on my day of check-in and was able to make arrangements for my "after hours" arrival.
From memory, I think there may have been some issues with the water pressure in the shower, which resulted in it being a little difficult to control the temperature. My bathroom had a "shower over bath" configuration but I was disappointed to not have a plug provided for the bathtub, which made it near-impossible to take a bath if I so desired.
Another minor detail was that there was a complimentary wrapped biscuit provided with the tea and coffee etc., but it would have been nice to actually have two packets provided, seeing as it was a twin room and it would be safe to assume there would be two people staying!
Otherwise, I was genuinely surprised and satisfied with what I got for my money here, and have no major complaints. My room was clean and ready and everything worked.
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Date of stay: January 2021
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr&MrsBrown wrote a review Sept 2021
148 contributions99 helpful votes
3.0 of 5 bubbles
You really do get what you pay for here! It was mostly clean, comfortable and quiet.

Limited off street parking- we did have to park on the road. Would have been a pain if we were staying for longer than a day as the parking is timed and busy as it is across from the hospital.

We didn’t use the pool, but it looked lovely.
Reception were friendly and quick.

A little more attention to details in the bathroom cleanliness wise would be better. The rooms are quiet old but happy for the price we paid.

About a 10-15 min walk to the main dining area of the esplanade.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee K wrote a review May 2022
1 contribution3 helpful votes
1.0 of 5 bubbles
I absolutely cannot believe the spiel on the website describing it as bright, inviting with balconies… for $159 I’m disgusted. Dingy, dark, rundown, no microwave, plates or cutlery, the balcony is the interior second floor walkway overlooking the car park…. I’m absolutely disgusted and more disappointed in myself for believing the website description without coming on here first to check the reviews and guest photos for more accuracy. Thank god it’s only one night and leaving early to the airport, but I’ll be clutching my bags close making the trek to my car in the hourly hours of the morning and telling the kids to stick close. For the same price, stay at the Cairns Queenslander where you get washing machine dryer full fridge and an actual balcony with views! SOOO angry with myself!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lara wrote a review Nov 2021
Perth, Australia1 contribution
1.0 of 5 bubbles
Basic small rooms. Clean. No microwave, plates or cutlery.
Windows, screens, ledges dirty,
Pool area needed pressure washing, there was rubbish around the area and cigarette butts left for days.Same leaves in the pool for 7 days. Verandahs need cleaning and rubbish removed from gardens.
Chinese restaurant very nice.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacky Ni, General Manager at Comfort Inn Cairns City
Responded 28 Apr 2022
Dear guest, We have processed a deep cleaning at our property so the rooms and public areas are now all well cleaned. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Comfort Inn Cairns City 07 4214 5395
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharyn D wrote a review Apr 2022
Brisbane, Australia11 contributions6 helpful votes
5.0 of 5 bubbles
I really loved this motel as it was very Quiet during the day and night, even though they were full with guests. The motel was very, very clean, the beds were very comfortable and there was enough room for my two young children to play. The staff at reception were so friendly and helpful in arranging a ground floor unit for me.
I have noticed that many hotels in Cairns are not staffed since Covid and it was so wonderful to have friendly staff available at reception and answering phones.
Thanks for a wonderful stay. I will be back.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garry H wrote a review Jan 2020
2 contributions2 helpful votes
2.0 of 5 bubbles
NOT IMPRESSED!... Unit had a very strong smell of bleach on arrival so we opened door to air it out. We sat on the outdoor chairs supplied to each unit to sit and talk. Ended up with a new shirt destroyed by bleach. Went and spoke to front reception and all I got was "I'm sorry". No offer of replacing damaged property. Just didn't care. Staff have been great otherwise but when someone's personal property is destroyed they could of atleast offered to replace it or compensate for damage caused by their cleaners. NO I will not be returning to resort in the future. Im pretty sure if I damaged something of theirs I would have to pay for or replace item.. Seriously not impressed by managements response.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Perry W wrote a review Feb 2020
Queensland, Australia360 contributions126 helpful votes
3.0 of 5 bubbles
My first stay here, for 2 nights. Manager at check in was friendly and quick. Key to my door would not work, so she changed to room next door. Not really a fan of sliding glass entry doors though.
Room was clean although it is an older style motel in Cairns. Bed was a great surprise as it was very comfortable.
Rates are very reasonable for this motel. I did not have breakfast as it looked rather lacking for the $8 charge. Also did not use the restaurant either, as I usually walk to the Esplanade for dinner, which is only a 10 minute walk away.
I will stay here again.
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Date of stay: February 2020
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
whugirl wrote a review Apr 2023
Watford, United Kingdom232 contributions104 helpful votes
3.0 of 5 bubbles
A typical motel where it's fine to stay one night or so.
We arrived and I requested a ground floor room as we had massive suitcases and there are no lifts. The staff on reception were very efficient and gave us a room on the ground floor.
The room was spacious and clean and we were able to walk into town easily.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacky wrote a review Aug 2021
Cairns, Australia10 contributions1 helpful vote
5.0 of 5 bubbles
Very nice and clean motel. Staff are very friendly and helpful. There are two pools, on-site car parking areas and a Chinese on-site restaurant. The food is excellent. Good location. Would like to stay again next time.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wokzeds wrote a tip June 2023
Mornington peninsula78 contributions33 helpful votes
4.0 of 5 bubbles
"Depending on room shower may be over the bath, need to step in."
Read full review
Shaun C wrote a tip Nov 2022
Wongaling Beach, Australia42 contributions17 helpful votes
4.0 of 5 bubbles
"Off street parking is ample for a large number of cars. "
Read full review
G. wrote a tip Apr 2022
Australia282 contributions190 helpful votes
2.0 of 5 bubbles
"Here’s my top Pro Tip: DO. Not. STAY. Here."
Read full review
MickeyJay wrote a tip Oct 2019
Toronto, Canada342 contributions123 helpful votes
4.0 of 5 bubbles
"Get a room that is furthest from the office and road."
Read full review
Skeney57 wrote a tip Oct 2018
Sydney, Australia21,993 contributions1,956 helpful vote
4.0 of 5 bubbles
"Rooms over the Pool area !"
Read full review
Not the right property for you?
There are more places to choose from in the Cairns area.
PRICE RANGE
AU$120 - AU$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
discovery cairns hotel cairns, discovery hotel cairns, cairns discovery hotel
FORMERLY KNOWN AS
Comfort Inn Discovery Cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
53
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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COMFORT INN CAIRNS CITY (AU$120): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Comfort Inn Cairns City
Which popular attractions are close to Comfort Inn Cairns City?
Nearby attractions include Cairns Aquarium (0.4 km), Muddy's Playground (0.3 km), and St Monica's Cathedral (0.2 km).
What are some of the property amenities at Comfort Inn Cairns City?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Comfort Inn Cairns City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Cairns City?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Inn Cairns City?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Comfort Inn Cairns City?
Conveniently located restaurants include Mi Piace Espresso Bar, Dundee's At The Cairns Aquarium, and Bagus Cafe.
Are there opportunities to exercise at Comfort Inn Cairns City?
Yes, guests have access to a pool during their stay.
Does Comfort Inn Cairns City have airport transportation?
Yes, Comfort Inn Cairns City offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Comfort Inn Cairns City located near the city centre?
Yes, it is 0.3 km away from the centre of Cairns.
Are any cleaning services offered at Comfort Inn Cairns City?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Comfort Inn Cairns City?
The staff speaks multiple languages, including English, Chinese, and Japanese.