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Cairns Sheridan Hotel

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Cairns Sheridan Hotel
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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Reviewed 18 February 2016

Good size of the room, the renovation is kind old fashion but clean and reasonable price. The hospitality from the hotel crew is sensational, feel so welcomed there and would love to go back again. The food in the hotel restarant is so more than expetation, and very good price, will recommend to have a meal in the hotel.

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Helpful?
Thank Sandy G
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

thank you so much for your great review. We are continually making improvements to our rooms and have recently replaced all our chairs in all the rooms. We have also restructured our restaurant to incorporate totally fresh produce at reasonable prices so that all our guests can enjoy Tropical North dining with us. Thanks again.

Cairns, Australia
Reviewed 18 February 2016 via mobile

Pleasant stay at a very reasonable price. Only stayed two nights but couldn't fault anything. The rooms where spacious and clean, with a great variety of current movies. Very close to airport but a 20-30 min walk to city, however buses run frequently to and from the city. Highly recommend!!!

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Helpful?
Thank Eddymoore
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you and I am so happy you enjoyed your stay. Also our hotel shuttle bus offers a free service downtown and limited airport drop-offs. As you say, the local buses run frequently and the stop is right at the front of the hotel. Although everyone should do the walk at least once because the walk along the entire length...

Reviewed 11 February 2016 via mobile

Comfy hotel with fantastic facilities with gym and guest laundry. Staff were cheerful and helpful. Nearby local hostel so was easy to meet with friends. Would 100% stay here again if I was in the area.

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Helpful?
Thank Charley S
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your kind review. It is always nice to get such positive feedback. The hotel that you mentioned is a great entertainment venue that offers a TAB, Poker machines and night time entertainment. It is right next door to us and free entry, however our restaurant is much better than theirs. Thanks again, regards Stuart.

Reviewed 19 January 2016

Hotel staff was extremely hospitable. Leanne went out her way to book tours for us last minute! We couldn't have asked for anything better, because all the tours were closed for booking the days we were there. Leanne called all the places and made alternate arrangements so we could be adjusted in the visitors list at the 11th hour! Hotel...

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Helpful?
Thank Aparna D
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your generous comments. We will always try our very best to ensure our guests have the most enjoyable stay they possibly can while in this beautiful city of Cairns. If you are going on tours get them booked with us as soon as you arrive because when the town is full all the tours are...

Katherine
Reviewed 7 January 2016 via mobile

This hotel was fantastic. A one night stopover in cairns and I couldn't have asked for a better place. The room was large with a round table and a desk and 2 comfortable chairs. The bed was very comfy. The restaurant was intimate and the food was outstanding. Not many people staying which made it very pleasant. Lots of parking...

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Helpful?
Thank SarElOzzie
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. January is a particularly quiet time of year in Cairns and many of our staff get the opportunity to have some time off and refresh the batteries before the busy times ahead in February and beyond.

Far North Queensland
Reviewed 31 December 2015

We always use this hotel in Cairns as it is handy to the airport. We were upgraded on this stay to a large front room with water views. There is free parking in the grounds with a bistro next door for meals. The room was clean, bright and quiet. The front desk staff are always friendly. It provided value for...

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1Thank Sleepy668
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your great review. Like yourselves many guests stay with us for easy access to the airport. I am happy you enjoyed your stay, we look forward to seeing you again. Regards Stuart

Sydney, Australia
Reviewed 24 December 2015

I had booked my stay on the basis of the hotel's relatively high rating, but was still a bit apprehensive about service because these guys have a habit of disputing unflattering reviews. Happy to say I faced no problems, and my stay was quite comfortable. The hotel is close to the airport, but a little distant from the city centre/Esplanade....

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2Thank prsmehra
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your kind review, I am so happy that you enjoyed your stay with us. Your feedback most welcome but with all due respect I would just like to clarify that it is not a habit of mine to dispute unflattering reviews. I respond to every review personally, which is more than most hotel managers do. I also...

Florida
Reviewed 12 December 2015

What a delightful facility and wonderful staff. We arrived for a 4-night stay in Cairns and were warmly welcomed by the front desk staff. Since arriving in Australia, we've had some unsatisfactory hotel experiences because the property is advertised as far better than the reality, but that is NOT the case at Cairns Sheridan. Our deluxe king room was beautiful....

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2Thank ML T
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your wonderful review of our humble property. I really can't add anything to your comments other than maybe we should get you to write for the hotel. It is so nice to get such a beautiful review. Thank you.

Macleay Island, Australia
Reviewed 9 December 2015

I found the Cairns Sheridan Hotel a perfect place to stay in a quiet relaxing area and an easy walk or short bus ride from the heart of town*we did both*.The staff were very pleasant and assisted us throughout our three day stay*Great hospitality*. A very friendly lot of people. Room 328 was very clean and spacious with A/C. Found...

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Thank jennudgem
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your wonderful comments, and as the driver of the bus I can say it was my pleasure to take you downtown and show you a bit of Cairns on the way. Thanks again for your comments. Stuart.

Townsville, Australia
Reviewed 4 December 2015

Rooms and food of an excellent standard. Service was very good and helpful. Location is reasonably close to the city and the Esplanade. Not far from airport. Parking is convenient. Conference room is large and good for 20+ people

Review collected in partnership with this hotel
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1Thank John A
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review. We do have extensive function and conference facilities with three rooms available ranging in size from a small board room to a conference room able to cater for 200 guests. We do a lot of conferencing and we get a lot of very positive feedback about our facilities and service. Thanks again for your comments...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Cairns Sheridan Hotel (formerly Cairns Quality Inn) is the closest hotel to the Cairns International Airport and 3kms from the Cairns BDO, there a scheduled buses to and from downtown and most suburbs. Sightseeing tours can be booked to the Great Barrier Reef for snorkelling and diving, to the Atherton Tablelands, Kuranda to the Gulf and Cape of Carpentaria. It is two blocks from the Esplanade and scores of well known restaurants. WiFi is avail to all rooms and public areas, the Palms Restaurant is open to the public. There are 3 separate conference rooms that can cater for up to 150 persons, plus a large balcony overlooking the pool and garden. Ample parking is available in the grounds of the hotel. The Cairns Sheridan Hotel belongs to MTS, one of PNG's pioneer tourist companies which own the Madang Resort, Kalibobo Village, Kalibobo Spirit all in Madang, plus the Tropical Heritage Hotel in Minnie Street Cairns. All hotels have been consistent winners of the Trip Advisor Excellent Awards in recent years, including 2015. ... more   less 

Additional Information about Cairns Sheridan Hotel

Address: 295 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Cairns Quality Inn)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $104 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cairns Sheridan Hotel 4.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Quality Inn Cairns
Quality Hotel Cairns
Cairns Sheridan Hotel Queensland
Hotel Style:
#2 Business Hotel in Cairns
#13 Luxury Hotel in Cairns
#13 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Sheridan Hotel staff and other travellers.
4 questions
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Fair Play, South Carolina
New York, NY
South Bend, Indiana
4 months ago

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Questions? Get answers from Cairns Sheridan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“hard to say as there was major services on three sides of the hotel, but i suppose the rear of the Hotel”
 of 5 bubbles mary1949, 24 Oct 2016 | Read review
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 of 5 bubbles 687PamP, 14 Oct 2016 | Read review
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 of 5 bubbles Nihonihoohura, 30 Aug 2016 | Read review
“Clarify Internet data allowance before you book - hotel has low daily data allowances. 5th floor room had partial sea/mountain views.”
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“free self parking”
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