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Cairns Sheridan Hotel

295 Sheridan St, Cairns, Queensland 4870 Australia
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Traveller (118)
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Panoramas (37)
Room & Suite (273)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#20 of 68 hotels in Cairns
Location
Cleanliness
Service
Value
The Cairns Sheridan Hotel is the closest hotel to the Cairns International Airport and 3kms from Cairns City Centre, there are scheduled buses to and from downtown. The hotel has just completed a full renovation to all accommodation rooms. Now with new rooms and COVID safe accreditation the Cairns Sheridan Hotel is the perfect place for your accommodation in Cairns. Sightseeing tours can be booked to the Great Barrier Reef for snorkeling and diving, to the Atherton Tablelands, Kuranda to the Gulf and Cape of Carpentaria. It is two blocks from the Esplanade and scores of well known restaurants. WiFi is avail to all rooms and public areas, the Palms Restaurant is open to the public seven days a week for Breakfast and Dinner. There are 3 separate conference rooms that can cater for up to 150 persons, plus a large balcony overlooking the pool and garden. Ample parking is available in the grounds of the hotel. The hotel has been a consistent winner of the Trip Advisor Excellent Awards in recent years.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
421Reviews4Q+A84Room tips

Reviews
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Jo B wrote a review Jan 2024
1 contribution
+1
Old, tired, dirty. Mould in bathroom, air vents disgusting, grounds scattered in rubbish (including brown paper bags of empty booze and their very own homeless person). Staff rude (unsatisfied with my room but was told if I want a balcony I would have to upgrade to delux suite - hotel looks half empty #no lights on in rooms). Woke up at 11pm to drilling/construction on my floor. Night manager has no idea what it is. Didn’t book direct so staff were unwilling to accommodate any requests to resolve my concerns…
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: The only thing 4star about this place are their room rates!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Cairns Sheridan Hotel
Responded 4 weeks ago
Now and then you get a person who can't accept that we don't have smoking rooms so you can't smoke in our rooms. This is one such person. Then they abuse the staff at the front desk and call the staff rude. We are all embarresed for her. Then they swear revenge on the hotel through reviews on TripAdvisor and make up a litany of pathetic comments. Some people need help with anger management, some need help with drinking and some should give up the smokes. And some all three.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A Nice Cheekwee wrote a review Sept 2023
Sydney, Australia6 contributions
Had a really nice stay at hotel. It was perfectly located to where I was working and plenty of car parking spaces. Staff sorted out my check in fast and efficiently and were very friendly. Room was clean, very spacious and bed was comfy and had a great sleep.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Harriet L wrote a review Aug 2023
3 contributions
The worst hotel I have ever stayed in in Cairns and care factor of zero from reception staff Sink tap not working Plug stuck in the sink so cannot use sink Tap in shower broken and falls off every time it's turned Ants everywhere counters sink bed No housekeeping in 5 days floors are filthy No towels , no bins emptied Beds are rubbish may as well sleep on springs only While place is filthy ceilings curtains walls Do yourself a favour and stay anywhere else
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Stay anywhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Cairns Sheridan Hotel
Responded 4 weeks ago
You have reviewed the wrong hotel you idiot. You stayed at the Cairns City Hotel and I agree it is a dump. But it is not this hotel. I am so sick of getting these reviews for that hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALASTAIR B wrote a review June 2023
Norfolk, United Kingdom195 contributions160 helpful votes
Stayed 1 night owing to its location to rental car pound and airport. Dropped car off at rentals, walked back to the hotel. Our room was ready, even though we were early, no problem, very welcoming receptionist. Room had everything we needed - but it overlooked the main Highway. We ate in restaurant that night, perfectly adequate, very helpful waiting staff. Asked hotel to arrange taxi for a 4.30 pick up. Taxi arrived on time and dropped us off at the airport. Everything went well, apart from the noise. The road is very busy till late and internally someone near to our room was having shower/bath late at night and the plumbing seemed to go right through our room.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Don’t get a bedroom overlooking the main Highway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lai wrote a review Feb 2023
Perth, Australia5 contributions2 helpful votes
We recently stayed at the Cairns Sheridan Hotel for seven nights and We must say, it was an amazing experience. the hotel itself is nice and clean, with comfortable atmosphere. The location is good with a lot of busses along Sheridan street and Uber-Taxi will come to pick you up in front of the Hotel. But what truly made our stay exceptional were the staff members, Leanne and Sebastian. Their friendly and helpful demeanor made us feel at home and ensured that we had a comfortable stay. They went above and beyond to make sure that we had everything we needed and their attention to detail was exceptional. We highly recommended the Cairns Sheridan Hotel, not just for its lovely accommodations but also for the fantastic staff, especially Leanne and Sebastian. Thank you for making our stay a memorable one!
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Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sheri T wrote a review Oct 2022
128 contributions83 helpful votes
We spent the night there before an early morning flight back to the US. Overall all was very good. The young man at the front desk was great and helped us with our luggage. Room 507 was spotless- though it could have used a comfortable chair. No coffee and tea supplies in the room. Restaurant was decent with excellent service. Our cab showed up at the appointed time of 3:50 for the speedy trip to the airport. There was a fair amount of street noise- yelling, etc during the night. I’d stay again on my way in or out of Cairns!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Genevieve wrote a review Oct 2022
16 contributions2 helpful votes
The hotel is great, with spacious and clean rooms. There is a small fridge in the room, which allows you to get a few things for breakfast, and within a short walk, you will find a small grocery store. The staff is really friendly and helpful, making sure you have everything you need. They can even book your tours very reliably. You have to realize though, that there are not a ton of restaurants around you and you will need to walk 2 miles to get to the pier for a snorkeling day or go out for dinner. Of course, you can take a quick cab, just know that you are not in the middle of everything but kinda outside the CBD. It all depends on what you are looking for
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Date of stay: September 2022
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Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rmjonson wrote a review Sept 2022
Melbourne, Australia9 contributions2 helpful votes
This was a very well priced and clean hotel. Staff very helpful and friendly especially Sebastian the Evening manager and the girls in the restaurant and bar. The buffet breakfast was also very nice. Will stay again.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Danny M wrote a review Aug 2022
14 contributions14 helpful votes
We stayed for 5 nights and paid for breakfast with our package. On the first morning there was no breakfast available, only told bluntly “kitchen issue “. On the second and third morning cold breakfast only. On the 4th and 5th morning, there was hot breakfast but very very basic. Not even scrambled eggs. No discount or refund offered. Most staff very friendly, one in particular was very unfriendly.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Karin C wrote a review Apr 2022
Adelaide, Australia49 contributions37 helpful votes
Great hotel at a great price about 7 minutes drive from the airport. Reception were friendly, the room was a good size and very clean. Bathroom was big with an actual bath. We only stayed for one night, but would definitely stay here again if we come back to cairns.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$166 - AU$209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn cairns, quality hotel cairns
FORMERLY KNOWN AS
Cairns Quality Inn
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
74
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CAIRNS SHERIDAN HOTEL (AU$166): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Cairns Sheridan Hotel
Which popular attractions are close to Cairns Sheridan Hotel?
Nearby attractions include Cairns International Tennis Centre (0.4 km) and Landmark Gallery (0.3 km).
What are some of the property amenities at Cairns Sheridan Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Cairns Sheridan Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cairns Sheridan Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cairns Sheridan Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Cairns Sheridan Hotel?
Conveniently located restaurants include Poemphun Thai Takeaway, Guyala Cafe, and Dunwoody's Tavern & Liquor Barn.
Are there opportunities to exercise at Cairns Sheridan Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Cairns Sheridan Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cairns Sheridan Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Cairns Sheridan Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.