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Pacific Hotel Cairns

Expedia.comUSD 142*
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#5 of 64 Hotels in Cairns
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 270*
USD 142*
Great Deal
USD 145*
USD 145*
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Pacific Hotel Cairns
Pacific Hotel Cairns
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473 Reviews from our TripAdvisor Community

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There are newer reviews for Pacific Hotel Cairns
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Showing 388: English reviews
Darwin
Reviewed 23 July 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank LouDarwin
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Rockingham
Reviewed 22 July 2016 via mobile

We stayed at the hotel for a week. The location and facilities were really good and all the hotel staff were very friendly and helpful . the rooms had everything that we could have needed and such a lovely outlook from our hotel balcony. Thank you to all the staff

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Helpful?
Thank Doreen T
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi Doreen T, Thank you for the fantastic review! :-)

india
Reviewed 21 July 2016

Visited Cairns two weeks ago with family. Got 2 adjacent rooms on request, with connecting door open. We were pleasantly surprised by the view from our rooms (corner room, 11th floor). It was beautiful view of the mountains and water and esplanade. Could not have asked for a better view! Rooms were good sized, v clean and comfortable. Reception staff...

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Helpful?
Thank Honeyocean
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi Honeyocean, There is noting better than starting your day with a beautiful view. I am glad you tried the buffet and took advantage of the discounted rates for our guests. Thank you for the wonderful review :-)

Townsville, Queensland, Australia
Reviewed 21 July 2016

This is an aging property and wasn't originally build to wheelchair access standards. As such, whilst there has been some done to making things accessible it would be more classed as "accessible with assistance". The side entrance ramp is steep and difficult to navigate and the conference area toilets are very tricky to access independently. The accessible room is ok...

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Helpful?
Thank Dale C
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi Dale C, Thank you for your very helpful feedback with regards to wheelchair access, we are always looking for ways to improve our facilities. Thank you :-)

Bengaluru, India
Reviewed 21 July 2016

We were really looking forward to our Cairns trip, and Pacific hotel made the stay quite enjoyable. The location was fantastic. Just a few meters away from the Esplanade Lagoon, the ocean front, and the bustling streets filled with oh-so-many great cafe's and restaurants. We had planned a Kuranda trip, and a Great Barrier Reef trip, and most tour operators...

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Helpful?
Thank Ritoban C
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi Ritoban C, Did you happen to share any of your sunrise shots? We would love to see them. I am glad your trip to Cairns was memorable for all the right reasons. Thank you :-)

Sydney, Australia
Reviewed 20 July 2016

Location Location for this hotel. Walking distance to absolutely everything from the waterfront and all the Barrier reef trips to the shopping centres. Opposite the Casino. Very good value breakfast and the Brazilian bbq for dinner was an absolute delight!

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Helpful?
Thank Priscilla P
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi Priscilla P, We are very popular for anyone wanting to experience the Great Barrier Reef due to our close proximity to the departure point. I am pleased you discovered Bushfire, our Brazilian BBQ restaurant! Thank you :-)

San Jose, California
Reviewed 20 July 2016

We stayed 4 nights in Pacific International while we were visiting Cairns/Great Barrier Reef. The hotel is one of the best located in Cairns. It costs ~$20USD taxi from the airport. It is located at starting point of the famous Esplanade boardwalk, and just cross street to harbor that host most of the boats to great barrier reefs. There are...

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Helpful?
Thank sonata_in_B
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi sonata_in_B, Thank you, for mentioning our earlybird special at Bushfire, it is great value. We appreciate you taking the time to review us and look forward to seeing you again :-)

Belfast, United Kingdom
Reviewed 19 July 2016 via mobile

Stayed at the Pacific Hotel for 4 nights with my husband and two teenage children. We had interconnecting rooms on the 4th floor. The hotel is single glazed and opposite the Casino hotel, We were woken around 3am every night with shouting/ noise in the street. Also coaches waited at reception kept their engines around 5.30/6am. Finally we were woken...

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Helpful?
Thank belindacolint
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi belindacolint, On behalf of the team at Pacific Hotel Cairns, please accept my apologies that your recent stay did not live up to expectations. We are always looking for ways to improve our facilities and service. Thank you for your feedback :-)

Townsville, Australia
Reviewed 15 July 2016 via mobile

Arrived at the hotel and the foyer very busy. Held off checking in until the conference break. Apparently I had been there since the night before. I was travelling with someone in a wheelchair and confusion reigned as they had given the disability room to an able bodied person. Luckily they were at the same conference and they facilitated a...

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Helpful?
1Thank Karen H
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi Karen H, We really appreciate your feedback. I can understand your frustration. As soon as we were made aware of the requirement for a disabled room we quickly made the switch even though the hotel was at full capacity. We have taken on board your comments regarding disabled access to our conference toilets and are looking into ways that...

Townsville, Australia
Reviewed 14 July 2016

Spent a week-end at Pacific Hotel Cairns and found the room in need of a make-over. Have stayed here many years ago so was able to do a comparison. Bathroom, discovered someone else's hair in the bathtub; tacky. Shower nozzle, pathetic, lucky to be 3-3.5cm in diameter. One pack of 2 biscuits; there were 2 people staying in this room....

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Helpful?
Thank Maureen B
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi maureen B, We usually get outstanding reviews with regards to the cleanliness of our hotel as it is something we pride ourselves on. Your feedback will be passed on to the team, to ensure our high standard is maintained. Thank you for taking the time to review Pacific Hotel Cairns.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Location, location, location. The Pacific Hotel Cairns is conveniently located on the picturesque Esplanade overlooking Trinity Harbour and opposite the departure terminal to the Great Barrier Reef. Only a short walk to the resort style Esplanade Lagoon, waterfront boardwalks, tropical parklands, Casino and shopping precinct .Beautifully appointed rooms have balconies offering fantastic views. Onsite is a swimming pool, Sugarcane Rhumbar and Bushfire Flame Grill Restaurant offering Brazilian inspired, Australian style BBQ. ... more   less 

Additional Information about Pacific Hotel Cairns

Address: Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $135 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Hotel Cairns 4.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Pacific International Cairns
Hotel Pacific International
Pacific Hotel Cairns Queensland
Hotel Style:
#4 Luxury Hotel in Cairns
#9 Business Hotel in Cairns
#13 Family Hotel in Cairns
#16 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Hotel Cairns staff and other travellers.
23 questions
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New Jersey
over a year ago
Melbourne, Australia
1 month ago
North Ward, Australia
1 month ago
L.S.
3 months ago

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Questions? Get answers from Pacific Hotel Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior rooms located at the top floors”
356philk, 21 May 2017 | Read review
“Ocean facing views would be great!”
avi_r73, 18 May 2017 | Read review
“Very clean, great location and comfy bed.”
georges860, 17 May 2017 | Read review
“You can ask for a room with an ocean view or harbor view, but I thought our room was very nice without it.”
denacarver2016, 17 May 2017 | Read review
“Choose a room facing the Main Street”
srijayjs, 16 May 2017 | Read review
5 of 5
Expedia.com
USD 142* /night
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Orbitz.comUSD 145
CheapTicketsUSD 145
AMOMAUSD 270
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*Disclaimer
Prices are for 1 room, 2 adults
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