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DoubleTree by Hilton Hotel Cairns

DoubletreeUSD 104*
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#11 of 64 Hotels in Cairns
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 123*
USD 104*
USD 123*
USD 104*
USD 123*
USD 104*
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DoubleTree by Hilton Hotel Cairns
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2,017 Reviews from our TripAdvisor Community

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Showing 1,839: English reviews
Melbourne, Australia
Reviewed 18 January 2016

this was our 3rd stay in 8 months at this hotel. Always made to feel welcome and the service from staff is brilliant. We have all our favourite restaurants within walking distance and enjoy the pool every day. Will be back in May. Thank you.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Peter B
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Peter B, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Glad to hear you had an enjoyable stay with us along with our convenient location. It is one of the many reasons guests return to the hotel. We look forward to serving you again in May and please do not...

Reviewed 18 January 2016 via mobile

We have just returned from our 2 night stay at DoubleTree. We didn't actually pick this hotel as we were travelling as part of a Mystery Holiday through Virgin. However, we were not disappointed. The location of the hotel was perfect, the room was clean and comfortable and the staff were second to none. Ioana on the tour desk was...

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Helpful?
Thank Laura K
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Laura K, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Cairns. Delighted to hear you had a very comfortable stay with us along with our warm and caring service. We are committed to maintaining high standards of service to ensure our guests have the best travel experience. If there is anything else...

Brisbane Region, Australia
Reviewed 17 January 2016 via mobile

Very comfortable rooms, bed was absolute superb and pillows had to be latex (one of the most comfortable places I've stayed in). Very comfortable to sleep in. Just on the last block of the Esplanade easy walking distance to all restaurants and a nice place to head out for a stroll on the Esplanade, while staying away from the crowds...

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Helpful?
Thank WWH227
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear WWH227, Thank you for taking the time to write about you recent stay at DoubleTree by Hilton Cairns. Glad to hear you had an enjoyable stay because of our comfortable rooms and convenient location. It is one of the many reasons guest love staying with us. If there is anything else we can do to make your next stay...

San Diego, California
Reviewed 17 January 2016

As a frequent guest at Hilton hotels, I was debating between the Cairns Hilton or this DoubleTree. I opted to spend a bit more to get a water view room here. The rooms are situated around two courtyards so you access them from the outside walkways. This gives the place a bit of a motel feel. The rooms were clean...

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Helpful?
Thank VinceTrav
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear VinceTrav, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us...

St. Augustine, FL
Reviewed 15 January 2016

My husband and I stayed here for 2 nights recently using our Hilton Honors points. We were allowed to check in early and were upgraded to a nicer room. We were able to use the laundry facility and that was handy. We were given chocolate truffles and complimentary breakfast buffet passes with huge number of choices. Very pleasant front desk...

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Helpful?
Thank gogirl17
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear gogirl17, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Happy to hear that our service and great amenities made your stay more comfortable. The hotel is the perfect place to sit back and relax or explore all of what Cairns has to offer. We are committed to maintaining high standards...

Chester, United Kingdom
Reviewed 14 January 2016

I'm from Chester in the UK and we have a Doubletree by Hilton here and I suppose I expected the same standard of hotel as here. Ours is a beautiful, classy boutique hotel worthy of the Hilton brand. This Cairns version however is far from that and when I found out it used to be a Holiday Inn in the...

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Helpful?
Thank Shantele72
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Shantele72, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Cairns. We know that how our guestrooms look is very important. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Our Executive Team is reviewing your comments to ensure they are...

Wrexham
Reviewed 14 January 2016 via mobile

We stayed here for 5 nights and loved the area. Very vibrant and interesting The hotel had all amenities as expected One hour free wifi was available each day but had to pay $10 every 24 hours for room wifi. Small pool with around 20 beds. Not really enough for the size of the hotel, although most people tend to...

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Helpful?
Thank richardj917
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear richardj917, Thank you for taking the time to share your experience about your recent stay at our hotel. With your comment in regards to the in room internet it is $9.95 per 24 hours or complimentary for all Hilton HHonors members who book direct with us. Membership is free and benefits are available upon sign up. Sorry to hear...

London, United Kingdom
Reviewed 14 January 2016 via mobile

My partner and I, stayed here for 3 nights and have no complaints, it's very clean, rooms are spacious, lovely pool area, right near the sea, 10 minute walk to the harbour, loads of shops, bars and restaurants close by. Jessica, on reception was very helpful on a couple of occasions. The staff really take care of you. Would love...

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Helpful?
Thank OXD2013
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear OXD2013, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Great to hear you had a fantastic stay with us and that you experienced our warm and caring service. You can always count on us for a comfortable and relaxing stay. The team and I look forward to welcoming you back...

Dublin, Ireland
Reviewed 14 January 2016

The staff in this hotel were second to none. The girls at the front desk were very friendly (and generous with the cookies for my sweet-toothed mum!), and the guys in the restaurant and concierge desk were very efficient and pleasant. This hotel also had a great breakfast buffet in the morning which caters to everyone's tastes. The pool was...

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Helpful?
Thank Laura M
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Laura M, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Cairns. Delighted to hear you experienced our warm and caring service. We are committed to maintaining high standards of service to ensure our guests have a rewarding experience. Our buffet breakfast offers a variety of hot and cold breakfast favourites. Our culinary...

Portland, Oregon
Reviewed 11 January 2016

The stay started awkwardly. Their address is on The Esplanade. So we parked on The Esplanade where the nav system told us. There is a Doubletree sign on the corner. But no reception desk or sign to a reception desk. Reception was actually over 400 ft away on Abbott Street. Hard to find in the dark. But Elise was excellent...

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Helpful?
3Thank Jim A
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Jim A, Thank you for taking the time to write about your recent We sincerely apologize for the downfall in service and expectation that you had experienced during your stay with us. We take on board your constructive feedback and look at every opportunity to improve the guest experience and level of satisfaction experienced by all our guests. DoubleTree...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $144 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
DoubleTree By Hilton Hotel Cairns Queensland
Hotel Style:
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay for the upgrade for the balcoy”
65kellied, 16 Apr 2017 | Read review
“You can upgrade at the desk if you want a sea veiw”
rachelwP1861GJ, 5 Apr 2017 | Read review
“Bayside with a water view”
, 30 Mar 2017 | Read review
“The high floors offer the best view.”
alanmN484CI, 27 Mar 2017 | Read review
“choose the ocean view”
joycec635, 22 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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