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DoubleTree by Hilton Hotel Cairns

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#11 of 64 Hotels in Cairns
Certificate of Excellence
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DoubleTree by Hilton Hotel Cairns
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2,014 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,836: English reviews
Reviewed 2 weeks ago via mobile

As with all hiltons a good standard, excellent service and a great range of breakfast on offer Didn't get time to use any of the facilities but the SMS concierge was good and the free wifi for Hilton HHonors members which is free to join!

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Helpful?
Thank Mark M
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay with us along with our warm and caring service. We look forward to welcoming you back to our hotel in the not too distant future

Alice Springs, Australia
Reviewed 2 weeks ago

Cairns is a rainy location with a rain forest. You would expect the hotel to have safe passage from the lobby to the room, but it does not. The exterior hallways get wet and slippery when it rains. The slick tile surface compounds the risk of falling. And, you get wet going to and from your room. The food at...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nancyaU4260LF
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete the on-line questionnaire following your recent stay at DoubleTree by Hilton Cairns. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. I apologise you did not find the quality of the hotel and service up to the DoubleTree by Hilton bench...

Bath, United Kingdom
Reviewed 3 weeks ago

The check-in was quick and easy - they even gave us a free cookie, which was delicious! Then we were signed up to Hilton-rewards (think this is the name) which meant we got free wifi in our rooms for our stay. The room was clean and tidy with a huge window - I'm sure if you had a better angle...

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Helpful?
Thank rachelwP1861GJ
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete a TripAdvisor review. I was delighted to read that your stay was so enjoyable. Your positive feedback and constructive comments are greatly appreciated. I hope we may welcome you back to DoubleTree Cairns in the future.

Melbourne, Australia
Reviewed 3 weeks ago

Stayed here for a night with my family "in transit" back home. Was upgraded to the top floor seaview rooms upon check in which was a nice touch. The cookies are always delicious and service second to none. The rooms, restaurant and lobby looks a bit dated but comfortable. Having stayed at numerous Double Tree, was surprise to see restaurant...

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Helpful?
Thank Teckkly
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Reviewed 3 weeks ago

The Doubletree is 15 minutes from the airport and 10 minute walk to the seaport for your ride to the Barrier Reefs. The hotel is very nice, clean, friendly staff, with a great buffet breakfast. Some room will have balconies that overlook the bay. Shopping and restaurants are only a block away. The rooms are good size with clean bathrooms....

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Helpful?
1Thank Kj S
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

I was delighted to read that your stay was so enjoyable. It is our goal to ensure every guest has a positive experience - thank you for your detailed feedback and we are glad to see that you enjoyed our Hotel and gardens. We hope to welcome you back to the DoubleTree by Hilton Cairns in the near future.

England, United Kingdom
Reviewed 4 weeks ago via mobile

We stopped here for a couple of nights and enjoyed our stay. The room was great, it had a large comfortable bed, a good work area and a balcony overlooking the bay. The only problem with the room was the bathroom, it was small and dark, no natural light and a shower bath combo. I wouldnt stay here again.

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Helpful?
Thank Dan B
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete the TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. I do hope your time in Cairns was enjoyable. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. I am sorry to hear that there were some issues regarding...

Cairns
Reviewed 4 weeks ago

Close enough to walk to restaurants along Cairns Esplanade which was spectacular early morning. Facilities good and staff very friendly. Small gift at check-in was appreciated and showed off local products.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ross W
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay with us along with our warm and caring service. We look forward to welcoming you back to our hotel in the not too distant future to deliver a 5 star experience for you!

Hendersonville, Tennessee
Reviewed 4 weeks ago

The location is fantastic-walking distance to many restaurants and shopping. The staff was very helpful and made several recommendations for local food and stores which turned out to be superb. It was a good/normal room-nothing out of the ordinary either good or bad-but clean-which is the most important thing anyway. And make sure you arrive in time to see them...

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Helpful?
Thank Alan M
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We are glad you enjoyed our barramundi experience - We look forward to welcoming you back to the hotel in the near future.

Honolulu, Hawaii
Reviewed 4 weeks ago

My wife and I stayed here for only one night before a GBR dive trip. Although I did check in online and chose a room, the staff were able to accommodate an earlier check-in time with a different room, which didn't bother me. For the <24 hours I was there, everyone from reception to the porters were extremely hospitable and...

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Helpful?
Thank kimchicowboy
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay with us along with our warm and caring service. We look forward to welcoming you back to our hotel in the not too distant future Kind Regards, DoubleTree by Hilton Cairns

Los Angeles, California
Reviewed 5 weeks ago

Location across from the Esplanade and Ocean can't be beat. Select the Ocean View rooms (even if cost a little more). The breakfasts are great, though I'd not choose the restaurant for other meals--but many good ones are available close by. Staff is great, and will be a big help in planning excursions.

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Helpful?
Thank joyce C
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete the TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated. I will be sure to pass your great...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $145 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
DoubleTree By Hilton Hotel Cairns Queensland
Hotel Style:
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#9 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay for the upgrade for the balcoy”
65kellied, 16 Apr 2017 | Read review
“You can upgrade at the desk if you want a sea veiw”
rachelwP1861GJ, 5 Apr 2017 | Read review
“Bayside with a water view”
, 30 Mar 2017 | Read review
“The high floors offer the best view.”
alanmN484CI, 27 Mar 2017 | Read review
“choose the ocean view”
joycec635, 22 Mar 2017 | Read review
5 of 5