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DoubleTree by Hilton Hotel Cairns

Expedia.comUSD 83*
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#11 of 64 Hotels in Cairns
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Cairns
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2,046 Reviews from our TripAdvisor Community

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Showing 1,867: English reviews
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Townsville, Australia
Reviewed yesterday NEWvia mobile

Spent 2 nights bed and breakfast, food was clean and quiet and very comfortable. Breakfast was a buffet style, good range of food available and all delicious. Hugh pond in the centre of the complex with some huge barras with feedings a couple of times a week, well worth a look.

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Helpful?
Thank Allan J
Port Moresby, Papua New Guinea
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I have stayed at the Doubletree a number of times and each stay has been excellent. Staff are always welcoming and very helpful. The room was very comfortable and clean. Breakfast in the hotel was enjoyable with many tasty options. Stunning view over the ocean. It is always peaceful and relaxing to stay here. Very handy to many very good...

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Helpful?
1Thank Brendan C
About Hotel's Favourite Review
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Sydney
Reviewed 2 days ago NEW

Stayed one night in double tree for connecting flight. The hotel has a nice and convenient waterfront location. It’s a 10~15 mins walk to the wharf and on the way there are plenty of dining options. Taxi ride from the airport was about 15 mins. The building was a bit dated, but still nice and clean. There was a mini...

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Helpful?
Thank bruce l
Queensland
Reviewed 2 days ago NEW

I'm an IHG high tier member and thats my preferred chain but due to the location of their hotel in Cairns I chose to stay at the Doubletree by Hilton (I'm a lower tier Hilton member). So glad I did as it's a more convenient location for me. Wow, what service. Immediately I noticed the difference in service standard as...

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Helpful?
Thank andyoz
London, United Kingdom
Reviewed 2 days ago NEW

I've stayed here a couple of time because of the location (on the airport side of the CBD), mostly free parking outside (double check signage) and its only a short walk to heaps of dining options on the esplanade. Room is basic but spacious. Join the loyalty program for good internet, bottled water and cookies.

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Helpful?
Thank Drjpr31
Chennai
Reviewed 5 days ago NEWvia mobile

We stayed here for 3 nights...the check in was quick...the front desk staff were quite friendly...the rooms were good...only negative was the air conditioning...there was constant sound...the wine room was awesome...overall liked the place...

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Helpful?
Thank Amitlapasia
Hobart, Australia
Reviewed 1 week ago NEW

Beds are Ok, but very disappointed in the credit card swipe to cover "incidentals". I stayed one night holding , late flight in & an early departure but they with held $100 for over a week. Despite 3 international phone calls to get the amount refunded they still stuck to their 7 days withholding period. I dont think I will...

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Helpful?
1Thank twb333
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

I was disappointed to read your comments and to see that our standards did not meet your expectations. We regularly receive positive comments from all of our guests and I do apologise that your stay was not enjoyable. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. Please be...

Tully, Queensland, Australia
Reviewed 1 week ago

The beds are ridiculously comfy which is exactly what I needed after a long drive, the bathroom is very small and dark but clean and adequate. The restaurant was a little disappointing, over priced and well below par of expectations considering this is part of the Hilton Hotel chain. The Foyer is gorgeous with lovely tropical gardens as a backdrop....

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Helpful?
Thank Lisa L
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete a TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. I was pleased to read that you enjoyed most aspects of your stay and I am sorry to see you had some issues with other areas. I appreciate your constructive comments and will be sure to communicate with all departments...

Cairns Region, Australia
Reviewed 1 week ago

We thoroughly enjoyed our 4 day stay at this centrally located Hotel in the heart of Cairns. The staff were all pleasant and helpful and the choice of food was excellent. We would certainly consider it for a return visit.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Retire99
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and staff. Rest assured we will do everything it takes to make us deserving of your loyalty. Kind Regards, David Harper General Manager David.Harper@hilton.com

Caloundra, Australia
Reviewed 1 week ago

If you have a water view room you have to put up with noise from people and music at the external Vino Bar at ground level/ Restaurant and bar expensive and choice of food only fair. External flower boxes and floor poorly maintained.

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Helpful?
Thank Fred L
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete a Trip Advisor review following your recent stay at DoubleTree by Hilton Cairns. I was disappointed to read your comments and to see that our standards did not meet your expectations. We regularly receive positive comments from all of our guests and I do apologise that your stay was not enjoyable. It...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $137 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
DoubleTree By Hilton Hotel Cairns Queensland
Hotel Style:
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#9 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the water available upon request but mountain views are better.”
V295FElisal, 16 May 2017 | Read review
“Water views good but noisy external bar at night”
946fredl, 15 May 2017 | Read review
“Ask for a room away from the pool area”
532elliea, 11 May 2017 | Read review
“I have always chosen se view rooms. Stunning.”
brendanc2016, 30 Apr 2017 | Read review
“pay for the upgrade for the balcoy”
65kellied, 16 Apr 2017 | Read review
5 of 5
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USD 83* /night
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Prices are for 1 room, 2 adults
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