Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 15 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
27-29 Wharf Street, Cairns, Queensland 4870 Australia
Jack & Newell Holiday Apartments
538 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
5 Star Experience Lovely amenities 2 bedroom 2 bathroom large apartment 5th floor, 501, with water inlet facing balcony. Full kitchen, with large fridge and dishwasher.. Stock up make your cheese platter pour a drink and enjoy happy hour on the balcony and watch the boats cruise by. 2 bathrooms one ensuite with walk-in robe. 2nd bedroom with robe, ask to configure beds as you want there is plenty of storage as there are double built ins in entrance. laundry with wash machine and dryer. Lounge has 2 large sofas large screen TV free wifi. Indoor dining seats 6 and outdoor dining bar table plus swivel bar chairs seats 4.. Easy walk along esplanade into city. Opposite warf 2 and Hemingway’s brewery. Lots of cafes along the way. Bring earplugs if sleeping in front bedroom as the warf clock across the road chimes every hour on the hour .. Pool Gym BBQ everything you need to make for a great stay. We were two couples travelling together from SA. Reception very accommodating and helpful. This is a locked building so keys and passes are presented and demonstrated on checkin. Undercroft secure car parking with internal lift. Great place, throughly recommend.
Read more
Date of stay: November 2021Trip type: Travelled as a couple
Room Tip:Â Bring earplugs to sleep if your not into a clock bell chiming on the hour every hour
Ask for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Lee, Owner at Jack & Newell Holiday Apartments
Responded 15 Dec 2021
Thank you for taking the time to share your stay experience. We are delighted to hear you enjoyed your stay & we hope to see you again very soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One week stay on 7th floor. Large balcony facing the channel. Great views of boats coming and leaving including cruise ships. Well appointed, including laundry and kitchen. Close to pretty much everything in Cairns CBD for shopping, dining etc. Having to pay $2 for a toilet roll after using the 2 there is parsimonious, we chose to stock up at supermarket. 2nd last day someone on unit above us decided to to wash down their balcony, partially flooding ours and forcing us to move our table. The day before they used a hammer drill a good chunk of the day.
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fantastic apartment overlooking the wharf with Hemingways a great brewery opposite. The apartment is very clean and fully equipped with everything you need for a great stay including a washer and dryer, essential on a road trip. Daintree, Mossman and Kuranda all within driving distance for a great days out.
Read more
Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip:Â Choose an apartment with a view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A hotel room is not always a primary focus when I travel but I’m starting to see the importance of comfortable accommodations when I look back at how staying at the Jack and Newell Holiday Apartments was one of the highlights of my trip. I didn’t want to leave.
I don’t know what I loved most. Our Coral Sea view was stunning. Our city view and balcony was awesome too. It was a short walk to shopping and the Cairns Night Market. Having a nice kitchen and a comfortable living room made me feel at home. Everything was sparkling clean and tidy. The jacuzzi spa in the master bathroom was a fabulous way to unwind and the service we received from Jodie and Michael was absolutely 5 star. Finally, the value was incredible.
If you’re debating about options for hotels, I can’t recommend this place highly enough. I am thankful for the beautiful memories.
Read more
Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Four of us spent 9 nights staying at Jack and Newell Apartments from Jan 2. We booked 2 rooms with waterfront views of the Esplanade. In the days leading up to our stay, 4 of our friends were uncomfortable traveling due to Covid, resulting me cancelling the 2 other rooms booked. Throughout the cancellation process Jodie was fantastic, displaying brilliant customer service and understanding - she made the process seamless.
The 9 night stay for the remaining 4 of us was nothing short of magnificent. The rooms are very spacious and clean with a good size balcony. The pool is lovely and staff so friendly and helpful.
The apartments are located at the quieter end of Cairns, opposite Hemingway's Brewery and less than 10 minute walk to the main restaurants and bar area.
I highly recommend.
Read more
Date of stay: January 2022Trip type: Travelled with family
Room Tip:Â Book a waterfront view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 1 week with 3 kids. Pleasantly surprised when we walked in by the size of the apartment! It was huge! Large balcony and large living room was awesome with kids. Also large kitchen with gas cook top. We cooked several meals with no issues- everything we needed was there. The view is amazing also... stating straight out at the water. Can sit and watch boats or people walking below. Also had 2 bathrooms and a full laundry which was amazing. We used the pool everyday and only saw other people in there once which was nice- not crowded. Also an amazing bbq area onsite with 2 shelters with tables.
Finally, great service. Free parking was included, we were allowed an early check in, AND provided with a trundle for our 3rd child free of charge. Was appreciated. Would definitely recommend
Read more
Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Lee, Owner at Jack & Newell Holiday Apartments
Responded 15 Dec 2021
Thank you for taking the time to review Jack & Newell. We are pleased to read you enjoyed your stay & delighted that we've met your expectations. We look forward to welcoming you back!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our waterfront apartment Really spacious, beautiful views. Top location,very handy for the Reef fleet terminal for day trips and plenty of restaurants (+supermarket) nearby. Secure parking underneath the apartments Just to note that office closes at 2pm on the weekends (which we were aware of) so if arriving later make arrangements beforehand Highly recommended.
Read more
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Lee, Owner at Jack & Newell Holiday Apartments
Responded 15 Dec 2021
Thank you for taking the time to review Jack & Newell. We are pleased to read you enjoyed your stay & delighted that we've met your expectations. We look forward to welcoming you back!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked via Luxury Escapes and loved our stay. The apartment was very roomy, clean and tidy.View from our balcony was really nice too. Jodi and Michael were very friendly and helpful, which made our stay, stress free. We also booked a couple of tours at the front desk and got a few tips. The location is close to the Esplanade and the Lagoon precinct and Woolies supermarket just around the corner
Read more
Date of stay: October 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Lee, Owner at Jack & Newell Holiday Apartments
Responded 15 Dec 2021
Thank you for taking the time to review Jack & Newell. We are pleased to read you enjoyed your stay & delighted that we've met your expectations. We look forward to welcoming you back!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
A nine-night trip with three generations and eight families aged 10 to 80 in three and two bedrooms. (Initial plan: five nights) The rooms are clean and spacious, with a nice view from the balcony, and a boardwalk in front of you. The Hemingway Brewery in front of the hotel was also pleasant. Cairns Central was also within walking distance, and there was a supermarket about a 5-minute walk away, which was convenient for shopping. (It was just a little difficult to buy water because of the large number of people) From morning to evening, the staff were at the front desk and arranged tours of Green Island, and I was able to enjoy going to Kuranda with advice.
This time, due to a typhoon in Japan, my flight home was canceled and I had no alternative flight until four days ahead, so I was rushed from five to nine nights. They were quick to keep the room open in the gap and luckily I didn't get lost on the road. What's more, they even offered a discount on consecutive nights, and although there was room movement, I was able to enjoy various rooms. Having a kitchen was also really helpful. It was really heartening to have Ken, a Japanese staff member, who helped me a lot, and Jodie, who tried so hard to understand my connected English and talked to me using the computer's translation function, and was so kind to me all. Every time I went out and came back, it felt like coming home. I want to go again.
Read more
Automatically translated
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can’t fault this apartment. We had a 2Br on 11th floor overlooking the water and stayed for 6nights. The balcony was large with clear unobstructed views overlooking the river and could see out to the ocean. The kitchen is the best provisioned kitchen for a holiday apartment with everything you could want. Even down to having glad wrap and aluminium foil in the drawers. Large dining table and lounge setting. TV in lounge and master with smart TV’s in both allowing you to login into your Netflix, Kayo etc apps. Superfast wifi with no limits. Bathroom for each bedroom and a 3rd toilet in the separate laundry. Location is perfect with everything a short walk away. Will definitely recommend this to friends and stay again next time in Cairns.
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Lee, Owner at Jack & Newell Holiday Apartments
Responded 15 Dec 2021
Thank you! We really appreciate you taking the time to share you feedback. We are delighted to hear you got the loved the spectacular views our rooms have to offer and thoroughly enjoyed your time here with us. We hope to welcome you back again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi and thanks so much for your inquiry. You can visit our website at jacknewellcairns . com . au and if you use the promotion code SJND this will discount the rates for you.
Best Regards
David
Hi Abbyice and thanks so much for your interest. Jack & Newell Apartments are ideally situated in the CBD with just a short stroll to everything you could need so there is no need for a car during your stay unless you would like to do some self-drive tours. We recommend a taxi to get here. Taxi costs about $23-25 and takes about 10-15 minutes. We do not recommend transfer/shuttle services because there is normally no cost saving and this can unnecessarily extend your arrival time.
Hope this helps.
Regards
David
There are more places to choose from in the Cairns area.
PRICE RANGE
AU$310 - AU$443 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
15
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
