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Global Backpackers Waterfront

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Traveller (12)
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  • Excellent17%
  • Very good20%
  • Average17%
  • Poor17%
  • Terrible29%
8 Dec 2017
8 Nov 2016
“Love this place”
Self-Serve Laundry
2 Star Hotel
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Reviews (129)
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11 - 15 of 116 reviews
Reviewed 28 July 2016 via mobile

There is nothing special or nice about this hostel. The set up feels like a prison block, which is not warm or welcoming at all. The people and staff are no better. The mattresses are hardly thicker than yoga mats and mine had springs poking...More

2  Thank Amanda T
Reviewed 26 July 2016

It was a very pleasant stay for me. The staff made sure I was happy and explained everything to me. They gave you a $9 voucher which really help if you are on a budget. I love the music blasting during the day time. The...More

Thank cryssoue
Response from GlobalCrew, General Manager at Global Backpackers WaterfrontResponded 27 July 2016

Hi there cyrssoue, Happy to hear that your enjoyed your stay with us, sounds like you also benefitted from our $9 meal and drink deal. Always good to hear that our staff are doing a good job and that were able to enjoy your trips...More

Reviewed 21 July 2016 via mobile

Cheap accommodation, ideally located on the esplanade in Cairns. Rooms are not very clean and there is only small lockers to store valuables. Some staff are really helpful and you can leave things in the office if you go out for the day free of...More

Thank Lucia W
Response from GlobalCrew, General Manager at Global Backpackers WaterfrontResponded 27 July 2016

Thanks for your comments Lucia W. Happy to see that you enjoyed our cheap hostel, friendly staff, free luggage storage and of course our 5 star location. We always take any negative comments very seriously and will continue to try to improve our product in...More

Reviewed 18 July 2016 via mobile

I stayed here for 1 night before leaving to come home. This was purely because Gilligans was fully booked. Friendly staff. Clean -ish rooms. Bathrooms could have been better, the shower ran hot water for about 5 minutes, if that. Rooms are very small and...More

Thank Aimiex
Response from GlobalCrew, General Manager at Global Backpackers WaterfrontResponded 27 July 2016

Hi There Aimiex, Thanks for your review, glad we were able to help you if only for one night. I noticed that you actually stayed last October, we have had a new management team since Jan 2016 and have been continually striving to improve our...More

Reviewed 16 July 2016 via mobile

This hostel is grim. While the staff are friendly and polite they really need to up their hygiene routine. Bathrooms are awful, rarely cleaned, hair everywhere, toilet paper on the floor (also really nasty, cheap toilet roll that splits easily) The beds are worn out...More

Thank Emma H
Response from GlobalCrew, General Manager at Global Backpackers WaterfrontResponded 27 July 2016

Hi Emma H Thank you for the review re your stay at Global Waterfront. We are sorry that you didn't appear to enjoy your stay with us. I read your comments regarding our cleanliness and I have to tell that that all of our common...More

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Australia > Queensland > Cairns Region > Cairns
Also Known As
Global Backpackers Waterfront Cairns, Queensland
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Traveller (12)
Room & Suite (1)
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Room Tips
"Just tell them if you want anything change"
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"if travelling in a pair, private room with the '4nights pay for 3' deal will give you dorm bed prices..."
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"choose another hotel."
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"Be aware that none of the Single Rooms have any Windows."
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